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Illa Experience Hotel

Hotel
9.6
/10
Cemerlang
47 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Elario

10.0
/ 10
Beautifully designed property in a great location. Service was excellent. An oasis in the city
Lihat terjemahan

Ellis

10.0
/ 10
Illa Experience Hotel is an absolutely beautiful property with both historic and modern elements. Our room (a second floor suite with views of the charming street) was incredibly spacious and well appointed. Indeed, the entire hotel was renovated with thoughtful details. The service was off the charts... seriously - the kindest, most helpful staff ever. They went out of their way to make our stay a pampered one - from accommodating a late check out to sourcing needed medicine in Quito. And the view from the second floor bar of the hills and the Angel of Quito was breathtaking. What a treat!
Lihat terjemahan

Judine

10.0
/ 10
The hotel was quite an experience the best service I ever had! Located in the old city very antique with new world amenities. The staff is great and the food is amazing this is truly an experience. Please let the resort arrange your driver Giovanny is the best. Love love this hotel.
Lihat terjemahan
Di Kawasan
Lihat Peta
Calle Junin E1-44 y Montufar, Quito, Pichincha, Ecuador, 170401

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
WiFi
Lif
Illa Experience Hotel terletak di kawasan / bandar Quito. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Illa Experience Hotel

Calle Junin E1-44 y Montufar, Quito, Pichincha, Ecuador, 170401
Temui Lebih Banyak Tempat
Lobi Illa Experience Hotel
Lobi 2 Illa Experience Hotel

Ketahui Lebih Lanjut Mengenai Illa Experience Hotel

General


Dalam kejiranan (Pusat Bersejarah Quito) di Quito

Location


Dengan penginapan di Illa Experience Hotel, anda akan berada betul-betul di tengah Quito, dalam lingkungan 10 minit memandu dari General Rumiñahui Coliseum dan Taman La Carolina. Hotel mewah ini berada 10.6 km dari Quicentro Sur Mall, Quito, Ecuador dan 0.4 km dari Lembah Ekstrem Nayon.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Muzium Manuela Saenz - 0.2 km / 0.1 mi
Teater Bolivar - 0.3 km / 0.2 mi
Lembah Ekstrem Nayon - 0.3 km / 0.2 mi
Dataran Kemerdekaan - 0.4 km / 0.3 mi
Taman Santo Domingo - 0.5 km / 0.3 mi
Museo Casa de Sucre - 0.5 km / 0.3 mi
Gereja Santo Domingo - 0.5 km / 0.3 mi
Teater Sucre - 0.5 km / 0.3 mi
Istana Carondelet - 0.6 km / 0.4 mi
Plaza del Teatro - 0.6 km / 0.4 mi
Katedral Quito - 0.6 km / 0.4 mi
Calle La Ronda - 0.6 km / 0.4 mi
Muzium Maria Augusta Urrutia - 0.6 km / 0.4 mi
Pasar Pusat - 0.6 km / 0.4 mi
Gereja Society of Jesus - 0.6 km / 0.4 mi

Lapangan terbang pilihan untuk Illa Experience Hotel adalah Quito (UIO-Lapangan Terbang Antarabangsa Mariscal Sucre) - 41.3 km / 25.6 bt

Facilities


Manjakan diri anda dengan urut dan rawatan muka yang terdapat di tapak hartanah. Jika anda inginkan peluang rekreasi, anda akan mendapati kilang wain bersebelahan, sebuah kelab kesihatan dan kolam renang terbuka. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan aktiviti/penjagaan anak yang diawas.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar masuk ekspres dan daftar keluar ekspres. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam).

Dining


Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan masakan tempatan percuma disajikan pada setiap hari dari 7:00 hingga 10:00.

Rooms


Selesakan diri anda di salah satu daripada 10 bilik tamu yang dihias secara berasingan serta menampilkan bar mini dan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri berjenama dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

Semua kemudahan dari Illa Experience Hotel

Bar, Kafe dan Lounge Illa Experience Hotel
Bar, Kafe dan Lounge
Kolam Renang Illa Experience Hotel
Kolam Renang
Kemudahan Hiburan Illa Experience Hotel
Kemudahan Hiburan
Dewan Majlis Illa Experience Hotel
Dewan Majlis
Ruang Umum Illa Experience Hotel
Ruang Umum

Aktiviti

  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Kemudahan luar
  • Acara pelepasan wain
  • Bilik merasa wain
  • Spa
  • Kelab kesihatan
  • Taman
  • Kawasan berkelah
  • Perpustakaan

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Suratkhabar di lobi
  • Kakitangan berbilang bahasa
  • Daftar masuk ekspres
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • Kopi/teh di lobi
  • Lif
  • Kawasan bebas rokok
  • Peti keselamatan

Makanan dan Minuman

  • Pengeluar wain
  • Sarapan

Kemudahan OKU

  • Braille atau papan tanda timbul
  • Bilik mandi mudah diakses OKU

Kemudahan Perniagaan

  • Kemudahan perniagaan
  • Pusat perniagaan

Mesra Keluarga

  • Permainan kanak-kanak

Pengangkutan

  • Pengangkutan dari lapangan terbang

Kemudahan Internet

  • WiFi percuma

Umum

  • Teres

Polisi Penginapan & Maklumat Umum di Illa Experience Hotel

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 00:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Service Animals Not Allowed

Dasar Tambahan

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Anda mungkin diperlukan membayar caj yang berikut di hartanah: Cukai Nilai Tambah (VAT) Ecuador pada kadar 15%. Pengecualian VAT tersedia kepada pengembara yang mengemukakan pasport dan visa pelancong yang sah, yang menunjukkan mereka bukan penduduk Ecuador.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Hartanah ini tidak memerlukan dokumentasi kesihatan semasa mendaftar masuk, Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Transaksi tanpa tunai disediakan, Daftar masuk tanpa sentuhan disediakan, Hartanah ini tidak menawarkan ujian COVID-19 di lokasi
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 75.00 sebilik (sehala)
  • Bayaran katil lipat simpan: USD 99.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - 00:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Illa Experience Hotel
10
Bilangan tingkat di Illa Experience Hotel
3
Fasilitas lain di Illa Experience Hotel
Pakej lamaran romantik, Kolam renang terbuka, Kemudahan luar, Acara pelepasan wain, Bilik merasa wain

Soalan lazim tentang Illa Experience Hotel

Apa facilities yang tersedia di Illa Experience Hotel?
Berikut facilities yang ada di Illa Experience Hotel seperti Kolam Renang, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Illa Experience Hotel?
Masa check-in di Illa Experience Hotel bermula dari 14:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Illa Experience Hotel menyediakan sarapan pagi?
Ya, Illa Experience Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Illa Experience Hotel?
Illa Experience Hotel ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di Illa Experience Hotel?
Illa Experience Hotel mempunyai 3 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Illa Experience Hotel

Penilaian & Ulasan Keseluruhan Illa Experience Hotel

Sumber lain (47)
9.6
Cemerlang
Daripada 47 ulasan
Kebersihan

10.0

Keselesaan Bilik

10.0

Perkhidmatan dan Kemudahan

9.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Illa Experience Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jane
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

We booked this and one other Quito hotel for my wife’s special, ‘big birthday’ trip to Galapagos based on more than 40 Hotels.com 10/10 reviews. However, whilst the staff were all very pleasant and helpful, the hotel fell some way below what we, as fairly experienced international and third world travellers, consider to be quite reasonable expectations. It is located in a side street at the very edge of the ‘safe’ historic old town, to the point where locally-based lunchtime hotel diners stopped us at the entrance door and strongly cautioned us against turning right for fear of being mugged in broad daylight. Our room was on the hotel’s first level, being several meters below street level with obscured and permanently curtained windows and no view whatsoever. Our room’s coffee machine was missing, and our beverage supplies comprised 2 teabags with no milk or creamer. There was no hot water to the bathroom until 6am, (which presented a serious problem for our early flight out), ridiculously small bathrobes, and a poor selection of toiletries. The shower was interestingly designed with a lightly obscured glass side wall that became completely transparent when wet, and faced directly onto the bedroom area, thereby allowing me to recline on the bed and watch my wife showering, or vice versa. The wine list was unrealistically expensive, the mini bar demanded $6 for a small bottle of still water, and the dinner menu was unexciting. The lobby is dark and uninspiring, and what the
Read More
Adam
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Great location, friendly staff, clean room
Elario
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Beautifully designed property in a great location. Service was excellent. An oasis in the city
Maria Alexandra
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

El hotel es bonito, las instalaciones están bien pero el gimnasio y la piscina estaban en reparaciones. El personal es atento, quizá un poco desorganizado. No indicaron que a las 17h30 había una experiencia con sombreros de paja toquilla, la cual nunca se dio... en compensación nos dieron un chocolate que estuvo bien. A las 20h30 tocaron la puerta de la habitación para ofrecernos un tratamiento o refresh facial no recuerdo bien. Si me hubieran avisado antes me preparaba pero cuando me avisaron estaba ya recostada en pijama por lo que lo rechace. Hubiera sido bonito saberlo con anticipación. En el desayuno se termino el pan y no nos toco pan... A pesar de haber conseguido una buena tarifa para la habitación me parece que la relación precio calidad no es adecuada, es muy costoso para que lo que es, no tienen estacionamiento y nos toco cargar las maletas hasta el mas cercano y pagar por nuestra cuenta, al menos eso se debería ofrecer a los huespedes.
Read More
John
10.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

Overall very nice
Ellis
10.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

Illa Experience Hotel is an absolutely beautiful property with both historic and modern elements. Our room (a second floor suite with views of the charming street) was incredibly spacious and well appointed. Indeed, the entire hotel was renovated with thoughtful details. The service was off the charts... seriously - the kindest, most helpful staff ever. They went out of their way to make our stay a pampered one - from accommodating a late check out to sourcing needed medicine in Quito. And the view from the second floor bar of the hills and the Angel of Quito was breathtaking. What a treat!
Read More
Judine
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
10.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

The hotel was quite an experience the best service I ever had! Located in the old city very antique with new world amenities. The staff is great and the food is amazing this is truly an experience. Please let the resort arrange your driver Giovanny is the best. Love love this hotel.
Jennifer
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

Beautiful property!! Amazing touches throughout the hotel. We were upgraded with our Expedia VIP to a lovely suite. Hotel staff is so gracious and accommodating.
Susana
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 74 minggu yang lalu

Expedia Group verified review

Buena ubicación y el personal hace el hotek
Aleksandra
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 92 minggu yang lalu

Expedia Group verified review

The property itself is very nice, but the old town area is not safe at night and the hotel should do better to make sure their guests can enter it whenever they want to come back from outside. We left for dinner and came back to the hotel at 9pm. There was nobody at the front desk to let us in for whatever reason and we were not given a front door fob or key. We rang the doorbell for 20 minutes, we tried to knock, call the front desk, etc. to be let in. BUT NOBODY LET US IN. We are patient people except for the fact that old town Quito is UNSAFE AT NIGHT TIME for tourists. There are people who heckle you and who loiter outside the hotel at night, leaving us feeling very unsafe because we looked like tourists and were unable to get into our hotel. We thankfully went to an open place next door and they called the front desk persons cell phone who let us in after 40 minutes. The front desk person said they were cleaning the jacuzzi and did not hear the ring. However, for any hotel excluding that this is luxury, making their guests feel unsafe is especially unacceptable. I highly recommend either getting backup staff, giving guests a key fob for the front door when they check in, getting a louder doorbell, etc. not having someone at front desk at night is not acceptable. We did not feel safe outside at night in Quito and there should be a way to enter a hotel you pay to stay in. Please resolve for future.
Read More
Stephen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 106 minggu yang lalu

Hotels.com verified review

Lovely stay, very helpful staff.
Michael
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 127 minggu yang lalu

Expedia Group verified review

Ecuadorian Luxury, World-Class Hospitality For our first trip to Quito, we wanted to stay somewhere very special. That meant eschewing the modern chain hotels in the suburbs in favour of someplace unique in the historic district. I narrowed the list to three places within a few blocks of one another, but the boutique size of ILLA Experience Hotel and Spa, and the glowing reviews here that lauded the staff for their exceptionally personal service, won me over. I can’t imagine having made a better choice. This is one of the best hotels we have experienced anywhere in the world. The outstanding service began well prior to our arrival. So many emails and WhatsApp messages were exchanged between the front desk staff and me as we worked out dinner reservations, airport transfers, potential tours, and one very special request. Since it was to be our first time ever not being at home for December 24th and 25th, I asked if it would be possible for me to pay to have a real Christmas tree put up in our room. It was an instant and enthusiastic “Yes!” from ILLA, and over the subsequent few weeks they sent me photos of the type of tree available, and potential ornaments and nativity sets. Eventually, together, we settled on a selection of typical ornaments, simple white lights, and a large cluster of red Ecuadorian roses at the top. The price was very reasonable as well. The next generous gesture came when we landed at 6AM on Christmas Eve day. The hotel had someone
Read More
Hanna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 134 minggu yang lalu

Expedia Group verified review

We chose Illa Experience as our base in Ecuador and are so glad we did! We just completed our first stay (out of three) and are already looking forward to returning. It feels like a safe space in the beautiful old town of Quito with the most attentive staff. Really feels like home away from home!
germain
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 157 minggu yang lalu

Hotels.com verified review

Endroit magnifique ! Le service est extraordinaire! Le personnel à la réception et à la restauration prend vraiment bien soin de nous ! Endroit très sécuritaire ! Un merci spécial à David pour l’aide à l’organisation de nos différentes visites
Kyle
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 158 minggu yang lalu

Expedia Group verified review

Excellent boutique hotel with warm conscientious staff and luxurious rooms.
A
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 178 minggu yang lalu

Expedia Group verified review

Great hotel, great experience. Lives up to its reputation.
Ferdinand
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 178 minggu yang lalu

Expedia Group verified review

Excellent staff and food experience amazing
Luis
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 179 minggu yang lalu

Expedia Group verified review

Great Staff! Friendly and unique.
Verified traveler
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 184 minggu yang lalu

Hotels.com verified review

Great room and common areas. Great location. The highlight of the hotel experience was any meal with Juan Carlos, the chef. Very few tables, and people from all over Quito come for his delicious, hand-crafted meals that he prepares where you may watch. What TLC! Excellent staff like Juan David, Christian, Francisco and Vincent.
Read More
Sharon
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 197 minggu yang lalu

Expedia Group verified review

The property was gorgeous. The staff impeccable. The food could have been served with more speed but was nonetheless delicious.
Bilangan ulasan setiap halaman
20
40

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Lobi 4 Illa Experience Hotel

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Penilaian & Ulasan Keseluruhan Illa Experience Hotel

Sumber lain (47)
9.6
Cemerlang
Daripada 47 ulasan
Kebersihan

10.0

Keselesaan Bilik

10.0

Perkhidmatan dan Kemudahan

9.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Illa Experience Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jane
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

We booked this and one other Quito hotel for my wife’s special, ‘big birthday’ trip to Galapagos based on more than 40 Hotels.com 10/10 reviews. However, whilst the staff were all very pleasant and helpful, the hotel fell some way below what we, as fairly experienced international and third world travellers, consider to be quite reasonable expectations. It is located in a side street at the very edge of the ‘safe’ historic old town, to the point where locally-based lunchtime hotel diners stopped us at the entrance door and strongly cautioned us against turning right for fear of being mugged in broad daylight. Our room was on the hotel’s first level, being several meters below street level with obscured and permanently curtained windows and no view whatsoever. Our room’s coffee machine was missing, and our beverage supplies comprised 2 teabags with no milk or creamer. There was no hot water to the bathroom until 6am, (which presented a serious problem for our early flight out), ridiculously small bathrobes, and a poor selection of toiletries. The shower was interestingly designed with a lightly obscured glass side wall that became completely transparent when wet, and faced directly onto the bedroom area, thereby allowing me to recline on the bed and watch my wife showering, or vice versa. The wine list was unrealistically expensive, the mini bar demanded $6 for a small bottle of still water, and the dinner menu was unexciting. The lobby is dark and uninspiring, and what the
Read More
Adam
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Great location, friendly staff, clean room
Elario
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Beautifully designed property in a great location. Service was excellent. An oasis in the city
Maria Alexandra
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

El hotel es bonito, las instalaciones están bien pero el gimnasio y la piscina estaban en reparaciones. El personal es atento, quizá un poco desorganizado. No indicaron que a las 17h30 había una experiencia con sombreros de paja toquilla, la cual nunca se dio... en compensación nos dieron un chocolate que estuvo bien. A las 20h30 tocaron la puerta de la habitación para ofrecernos un tratamiento o refresh facial no recuerdo bien. Si me hubieran avisado antes me preparaba pero cuando me avisaron estaba ya recostada en pijama por lo que lo rechace. Hubiera sido bonito saberlo con anticipación. En el desayuno se termino el pan y no nos toco pan... A pesar de haber conseguido una buena tarifa para la habitación me parece que la relación precio calidad no es adecuada, es muy costoso para que lo que es, no tienen estacionamiento y nos toco cargar las maletas hasta el mas cercano y pagar por nuestra cuenta, al menos eso se debería ofrecer a los huespedes.
Read More
John
10.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

Overall very nice
Ellis
10.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

Illa Experience Hotel is an absolutely beautiful property with both historic and modern elements. Our room (a second floor suite with views of the charming street) was incredibly spacious and well appointed. Indeed, the entire hotel was renovated with thoughtful details. The service was off the charts... seriously - the kindest, most helpful staff ever. They went out of their way to make our stay a pampered one - from accommodating a late check out to sourcing needed medicine in Quito. And the view from the second floor bar of the hills and the Angel of Quito was breathtaking. What a treat!
Read More
Judine
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
10.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

The hotel was quite an experience the best service I ever had! Located in the old city very antique with new world amenities. The staff is great and the food is amazing this is truly an experience. Please let the resort arrange your driver Giovanny is the best. Love love this hotel.
Jennifer
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

Beautiful property!! Amazing touches throughout the hotel. We were upgraded with our Expedia VIP to a lovely suite. Hotel staff is so gracious and accommodating.
Susana
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 74 minggu yang lalu

Expedia Group verified review

Buena ubicación y el personal hace el hotek
Aleksandra
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Rekreasi dengan Pasangan
8.0
/10
Diulas 92 minggu yang lalu

Expedia Group verified review

The property itself is very nice, but the old town area is not safe at night and the hotel should do better to make sure their guests can enter it whenever they want to come back from outside. We left for dinner and came back to the hotel at 9pm. There was nobody at the front desk to let us in for whatever reason and we were not given a front door fob or key. We rang the doorbell for 20 minutes, we tried to knock, call the front desk, etc. to be let in. BUT NOBODY LET US IN. We are patient people except for the fact that old town Quito is UNSAFE AT NIGHT TIME for tourists. There are people who heckle you and who loiter outside the hotel at night, leaving us feeling very unsafe because we looked like tourists and were unable to get into our hotel. We thankfully went to an open place next door and they called the front desk persons cell phone who let us in after 40 minutes. The front desk person said they were cleaning the jacuzzi and did not hear the ring. However, for any hotel excluding that this is luxury, making their guests feel unsafe is especially unacceptable. I highly recommend either getting backup staff, giving guests a key fob for the front door when they check in, getting a louder doorbell, etc. not having someone at front desk at night is not acceptable. We did not feel safe outside at night in Quito and there should be a way to enter a hotel you pay to stay in. Please resolve for future.
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Stephen
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dengan Pasangan
10.0
/10
Diulas 106 minggu yang lalu

Hotels.com verified review

Lovely stay, very helpful staff.
Michael
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Rekreasi dengan Pasangan
10.0
/10
Diulas 127 minggu yang lalu

Expedia Group verified review

Ecuadorian Luxury, World-Class Hospitality For our first trip to Quito, we wanted to stay somewhere very special. That meant eschewing the modern chain hotels in the suburbs in favour of someplace unique in the historic district. I narrowed the list to three places within a few blocks of one another, but the boutique size of ILLA Experience Hotel and Spa, and the glowing reviews here that lauded the staff for their exceptionally personal service, won me over. I can’t imagine having made a better choice. This is one of the best hotels we have experienced anywhere in the world. The outstanding service began well prior to our arrival. So many emails and WhatsApp messages were exchanged between the front desk staff and me as we worked out dinner reservations, airport transfers, potential tours, and one very special request. Since it was to be our first time ever not being at home for December 24th and 25th, I asked if it would be possible for me to pay to have a real Christmas tree put up in our room. It was an instant and enthusiastic “Yes!” from ILLA, and over the subsequent few weeks they sent me photos of the type of tree available, and potential ornaments and nativity sets. Eventually, together, we settled on a selection of typical ornaments, simple white lights, and a large cluster of red Ecuadorian roses at the top. The price was very reasonable as well. The next generous gesture came when we landed at 6AM on Christmas Eve day. The hotel had someone
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Hanna
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Rekreasi dengan Pasangan
10.0
/10
Diulas 134 minggu yang lalu

Expedia Group verified review

We chose Illa Experience as our base in Ecuador and are so glad we did! We just completed our first stay (out of three) and are already looking forward to returning. It feels like a safe space in the beautiful old town of Quito with the most attentive staff. Really feels like home away from home!
germain
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 157 minggu yang lalu

Hotels.com verified review

Endroit magnifique ! Le service est extraordinaire! Le personnel à la réception et à la restauration prend vraiment bien soin de nous ! Endroit très sécuritaire ! Un merci spécial à David pour l’aide à l’organisation de nos différentes visites
Kyle
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 158 minggu yang lalu

Expedia Group verified review

Excellent boutique hotel with warm conscientious staff and luxurious rooms.
A
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Rekreasi dengan Pasangan
10.0
/10
Diulas 178 minggu yang lalu

Expedia Group verified review

Great hotel, great experience. Lives up to its reputation.
Ferdinand
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Rekreasi dengan Pasangan
10.0
/10
Diulas 178 minggu yang lalu

Expedia Group verified review

Excellent staff and food experience amazing
Luis
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Rekreasi dengan Pasangan
10.0
/10
Diulas 179 minggu yang lalu

Expedia Group verified review

Great Staff! Friendly and unique.
Verified traveler
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 184 minggu yang lalu

Hotels.com verified review

Great room and common areas. Great location. The highlight of the hotel experience was any meal with Juan Carlos, the chef. Very few tables, and people from all over Quito come for his delicious, hand-crafted meals that he prepares where you may watch. What TLC! Excellent staff like Juan David, Christian, Francisco and Vincent.
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Sharon
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 197 minggu yang lalu

Expedia Group verified review

The property was gorgeous. The staff impeccable. The food could have been served with more speed but was nonetheless delicious.
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