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Botleigh Grange Hotel & Spa

Hotel
Mencari bilik untuk anda...
8.2
/10
Sangat Baik
484 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Michael

10.0
/ 10
The staff were excellent. Had an issue when first arrived and this was resolved immediately.
Lihat terjemahan

Tony

10.0
/ 10
Lovely building nice and relaxing room was really impressive could not fault anything
Lihat terjemahan

Lee

10.0
/ 10
The staff were very helpful and kind. Special thanks to the morning breakfast host. She made her a special latte because she wasn’t feeling well.
Lihat terjemahan
Di Kawasan
Lihat Peta
Grange Road, Botleigh Grange Hotel, Hedge End, Eastleigh District, Hampshire, England, SO30 2GA

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
Parkir
WiFi
Penginapan di Botleigh Grange Hotel & Spa ialah pilihan yang baik apabila anda melawat Hedge End. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih

Persekitaran Botleigh Grange Hotel & Spa

Grange Road, Botleigh Grange Hotel, Hedge End, Eastleigh District, Hampshire, England, SO30 2GA
Temui Lebih Banyak Tempat
Luar Bangunan Botleigh Grange Hotel & Spa
Lain-lain 2 Botleigh Grange Hotel & Spa

Ketahui Lebih Lanjut Mengenai Botleigh Grange Hotel & Spa

General
Berdekatan dengan Utilita Bowl

Location
Dengan penginapan di Botleigh Grange Hotel & Spa di Southampton, anda akan berada dalam lingkungan 10 minit memandu dari Universiti Southampton dan Taman Negara South Downs. Hotel ini berada 11.5 km dari Terminal Krus Southampton dan 28.3 km dari Gunwharf Quays.

Attractions
Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Utilita Bowl - 3 km / 1.8 mi
Kincir Angin Bursledon - 4.4 km / 2.7 mi
Wickham Estate - 5.5 km / 3.4 mi
Taman Riverside - 5.6 km / 3.4 mi
Stadium St. Mary - 8.1 km / 5.1 mi
Muzium Solent Sky - 8.5 km / 5.3 mi
Southampton Solent University - 8.5 km / 5.3 mi
Marina Perkampungan Laut - 8.8 km / 5.5 mi
Gereja Kecil Netley - 8.9 km / 5.5 mi
Harbour Lights Picturehouse - 9.2 km / 5.7 mi
Muzium SeaCity - 9.2 km / 5.7 mi
Southampton Guildhall - 9.3 km / 5.8 mi
Galeri Seni Bandar Raya Southampton - 9.4 km / 5.8 mi
Meon Valley - 9.4 km / 5.8 mi
Pusat Beli-belah WestQuay - 9.4 km / 5.8 mi

Lapangan terbang terdekat ialah:
Southampton (SOU) - 9.5 km / 5.9 mi
Bournemouth (BOH-Lapangan Terbang Antarabangsa Bournemouth) - 55.7 km / 34.6 mi

Facilities
Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Ciri-ciri tambahan di hotel ini termasuklah perkhidmatan perkahwinan, tempat berkelah dan dewan tari-menari.

Business Facilities
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan sajian kopi/teh di ruang bersama. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining
Nikmati sajian yang memuaskan di Admiral's Landing yang disediakan untuk tetamu Botleigh Grange Hotel & Spa. Ingin hilangkan rasa letih? Berehatlah dengan menikmati minuman enak di salah sebuah daripada 2 bar/ruang istirahat. Sarapan Inggeris disajikan pada hai minggu dari 7:00 hingga 9:00 dan pada hujung minggu dari 8:00 hingga 10:00 dengan dikenakan bayaran.

Rooms
Inaplah di salah satu daripada 60 bilik tamu yang menampilkan televisyen skrin rata. Program satelit disediakan untuk hiburan anda. Bilik mandi menampilkan tab mandi, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan cerek elektrik, manakala pengemasan disediakan Pengemasan tersedia atas permintaan..

Semua kemudahan dari Botleigh Grange Hotel & Spa

Bar, Kafe dan Lounge Botleigh Grange Hotel & Spa
Bar, Kafe dan Lounge
Perkhidmatan Hotel Botleigh Grange Hotel & Spa
Perkhidmatan Hotel
Luar Bangunan Botleigh Grange Hotel & Spa
Luar Bangunan
Lain-lain Botleigh Grange Hotel & Spa
Lain-lain
Restoran Botleigh Grange Hotel & Spa
Restoran

Umum

  • Bankuet
  • Dewan besar
  • Dewan sambutan
  • Kawasan merokok
  • Parkir
  • Teres

Perkhidmatan Hotel

  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam

Aktiviti

  • Kawasan berkelah
  • Taman

Kemudahan OKU

  • Bilik mandi mudah diakses OKU
  • Parkir mudah diakses OKU

Kemudahan Umum

  • Parkir
  • Kopi/teh di lobi

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Botleigh Grange Hotel & Spa

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Only Dogs Cats Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Botleigh Grange Hotel & Spa
60
Bilangan tingkat di Botleigh Grange Hotel & Spa
2
Fasilitas lain di Botleigh Grange Hotel & Spa
Bankuet, Dewan besar, Dewan sambutan, Kawasan merokok, Teres

Soalan lazim tentang Botleigh Grange Hotel & Spa

Apa facilities yang tersedia di Botleigh Grange Hotel & Spa?
Berikut facilities yang ada di Botleigh Grange Hotel & Spa seperti Restoran, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Botleigh Grange Hotel & Spa?
Masa check-in di Botleigh Grange Hotel & Spa bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Botleigh Grange Hotel & Spa menyediakan sarapan pagi?
Ya, Botleigh Grange Hotel & Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Botleigh Grange Hotel & Spa?
Botleigh Grange Hotel & Spa ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Botleigh Grange Hotel & Spa?
Botleigh Grange Hotel & Spa mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Botleigh Grange Hotel & Spa

Penilaian & Ulasan Keseluruhan Botleigh Grange Hotel & Spa

Sumber lain (484)
8.2
Sangat Baik
Daripada 484 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.4

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Botleigh Grange Hotel & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Natalie
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Booked this hotel specifically for the swimming pool as I was travelling with my 5 year old who wanted to swim We were only made aware the swimming pools been closed for 3 months when we checked in and had to drive to a leisure centre 20 minutes away so he wasn’t disappointed. I expected the hotel to be dated so that was fine but there was rubbish in the bin when we got in our room and coat hangers on the lights. This was our second attempt getting into our room as the receptionist told us the wrong room number initially. Would’ve appreciated being told in advance about the pool closure.
Read More
Michael
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The staff were excellent. Had an issue when first arrived and this was resolved immediately.
Kim
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Just before we arrived, I received a message to say the pool & spa were being refurbished, this was disappointing as it's the reason we booked over other hotels, but these things happen. On arrival we were told that there was a wedding and they were very busy with those guests. The room wasn't the cleanest, with cobwebs on the lamp & light fittings and one looked half hanging off, and I felt unable to request a fan after basically being told the wedding was their priority. We had paid half board so went off to dinner where there were tables with half eaten food around us and cupboard doors hanging open, to then be told, the meal I'd ordered had just run out.......on a menu of about 6 items. It was at this point, my husband jumped online and booked us in at IHG Holiday Inn Express Portsmouth and we checked out, not even being asked why.
Read More
Julie
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The staff were excellent as was the breakfast. The gardens were lovely. The room was so hot we had to have the small fan that was provided, on all night. The curtains were thin so the light came in as soon as it was light !
Karen
icon-dengan Rakan
dengan Rakan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Staff were lovely, very helpful, we were late for breakfast but they didn’t mind. Unfortunately the pool and spa were not open for our stay, however breakfast on the patio was glorious
Marc
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

One night stay for a family wedding that was held on site, the room was clean and very comfortable, the food provided for the wedding breakfast was well cooked and very good. The staff were very friendly and helpful. The building is a converted old country house and as such is a little tatty around the edges but this just adds to the charm.
Read More
Colin
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

The room was spotlessly clean on arrival and fresh smelling. The common areas were clean and well decorated.Strangely although there were 4 containers of shower gel, shampoo etc. there was no hand soap. As we were only staying one night we managed to get around this. The grounds were lovely but the outside of the back of the building has paint peeling. We had lunch which was decent and a good value. A couple of negative points. The pool and spa are closed until further notice. We were advised of this before our stay with a note saying that the pool and spa are complimentary elements so no refund or reduction is possible. Surely a hotel with Spa in it's name has this as central to the experience not a free extra? This didn't affect us personally as we didn't have time but is worth others being aware of if booking. We arrived back from an event about 11.15pm and would have liked a drink from the bar and some nibbles but were told by the person on reception that the bar closes at 11pm. With big events on locally it be good if it stayed open a bit later.Breakfast the next morning was very good with plenty of options available.
Read More
Tony
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Lovely building nice and relaxing room was really impressive could not fault anything
oluleke
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The swimming pool and spa were closed for refurbishment. This was not communicated until 2 hours before my arrival.
Aaron
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Very nice sized rooms, beautiful garden and terrace, spotted a deer in the garden next to the pond in the morning..staff were extremely polite and helpful
Melanie
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Hotel is no where near where it is stated . Staff checked our luggage till 3pm. They only had one other guest staying at the hotel and our room was clearly ready however, they made us wait until after 3pm to check in. The lounge they said we could wait in had a few of their employees spread out all over the room and at 3pm when we walked from the tiny table we were waiting. The only other guest walked right in the front door and they took their registration before us. In addition, they gave us the wrong room type that we booked. They corrected quickly as like I said, we were one of two other guest in entire hotel. The spa, pool and all amenities were closed for repair.
Read More
Lee
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The staff were very helpful and kind. Special thanks to the morning breakfast host. She made her a special latte because she wasn’t feeling well.
Nigel
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Breakfast was excellent as was the service the manager Derek was superb
Jane
icon-
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Breakfast good
Paul
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Very traditional building. Old but well maintained and presented. The location is very secluded and peaceful. Staff are very friendly and attentive. Food quality is outstanding and reasonably priced for a city spa hotel. Compared to the Holiday Inn nearby this place is definitely a step up and we would opt to stay here again.
Mary
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Without exception, every member of staff we interacted with was friendly and very accommodating. Would definitely stay there again.
Andrew
icon-
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Perfect place for an overnight stay when working in Southampton Area, single rooms are small but perfectly acceptable, like the fact that there is plenty of parking
Mark
icon-
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Room recently refurbed, great location
Colin
icon-
8.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Unfortunately the pool isn't currently open which was a bit disappointing.
Ruth
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Our room was clean, warm and well-lit. We had selected a superior twin, but the view from the room was dreadful ! We were next to the boiler and there was ducting all over, rubbish and the exterior of the building at the back is very shabby. Just to note - there are no usb sockets in the room, so you need to bring your own adapter. There is also no phone - I suppose because everyone has their own these days. The furniture was all dark wood, which is fitting for the age and style of the building, but there were no coasters or mats for hot drinks, which was worrying for putting a mug on the bedside table. We had to use magazines. There was only one comfy chair. The room service was a bit below par - no spare toilet roll, glasses were not washed and beds were not made. Breakfast was good, choice of food was good and service was good. Tables and cutlery etc were all clean and tidy. We had one evening meal in the restaurant, which we booked prior with reception. I had a confirmation email, but the time was totally wrong, so I had to go and tell them. They said, not to worry, they would inform chef what time we would actually be dining. When we arrived at the restaurant, they had no record of our booking. Service was chaos, in spite of there only being three couples dining. Fist choice of food was unavailable, and we waited 45 mins for mains. No-one returned to ask us if the meal was okay, which it wasn't. No-one asked if we wanted desert, so we left.
Read More
Bilangan ulasan setiap halaman
20
40

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Lain-lain 4 Botleigh Grange Hotel & Spa

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Penilaian & Ulasan Keseluruhan Botleigh Grange Hotel & Spa

Sumber lain (484)
8.2
Sangat Baik
Daripada 484 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.4

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Botleigh Grange Hotel & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Natalie
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Booked this hotel specifically for the swimming pool as I was travelling with my 5 year old who wanted to swim We were only made aware the swimming pools been closed for 3 months when we checked in and had to drive to a leisure centre 20 minutes away so he wasn’t disappointed. I expected the hotel to be dated so that was fine but there was rubbish in the bin when we got in our room and coat hangers on the lights. This was our second attempt getting into our room as the receptionist told us the wrong room number initially. Would’ve appreciated being told in advance about the pool closure.
Read More
Michael
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The staff were excellent. Had an issue when first arrived and this was resolved immediately.
Kim
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Just before we arrived, I received a message to say the pool & spa were being refurbished, this was disappointing as it's the reason we booked over other hotels, but these things happen. On arrival we were told that there was a wedding and they were very busy with those guests. The room wasn't the cleanest, with cobwebs on the lamp & light fittings and one looked half hanging off, and I felt unable to request a fan after basically being told the wedding was their priority. We had paid half board so went off to dinner where there were tables with half eaten food around us and cupboard doors hanging open, to then be told, the meal I'd ordered had just run out.......on a menu of about 6 items. It was at this point, my husband jumped online and booked us in at IHG Holiday Inn Express Portsmouth and we checked out, not even being asked why.
Read More
Julie
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The staff were excellent as was the breakfast. The gardens were lovely. The room was so hot we had to have the small fan that was provided, on all night. The curtains were thin so the light came in as soon as it was light !
Karen
icon-dengan Rakan
dengan Rakan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Staff were lovely, very helpful, we were late for breakfast but they didn’t mind. Unfortunately the pool and spa were not open for our stay, however breakfast on the patio was glorious
Marc
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

One night stay for a family wedding that was held on site, the room was clean and very comfortable, the food provided for the wedding breakfast was well cooked and very good. The staff were very friendly and helpful. The building is a converted old country house and as such is a little tatty around the edges but this just adds to the charm.
Read More
Colin
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

The room was spotlessly clean on arrival and fresh smelling. The common areas were clean and well decorated.Strangely although there were 4 containers of shower gel, shampoo etc. there was no hand soap. As we were only staying one night we managed to get around this. The grounds were lovely but the outside of the back of the building has paint peeling. We had lunch which was decent and a good value. A couple of negative points. The pool and spa are closed until further notice. We were advised of this before our stay with a note saying that the pool and spa are complimentary elements so no refund or reduction is possible. Surely a hotel with Spa in it's name has this as central to the experience not a free extra? This didn't affect us personally as we didn't have time but is worth others being aware of if booking. We arrived back from an event about 11.15pm and would have liked a drink from the bar and some nibbles but were told by the person on reception that the bar closes at 11pm. With big events on locally it be good if it stayed open a bit later.Breakfast the next morning was very good with plenty of options available.
Read More
Tony
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Lovely building nice and relaxing room was really impressive could not fault anything
oluleke
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The swimming pool and spa were closed for refurbishment. This was not communicated until 2 hours before my arrival.
Aaron
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Very nice sized rooms, beautiful garden and terrace, spotted a deer in the garden next to the pond in the morning..staff were extremely polite and helpful
Melanie
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Hotel is no where near where it is stated . Staff checked our luggage till 3pm. They only had one other guest staying at the hotel and our room was clearly ready however, they made us wait until after 3pm to check in. The lounge they said we could wait in had a few of their employees spread out all over the room and at 3pm when we walked from the tiny table we were waiting. The only other guest walked right in the front door and they took their registration before us. In addition, they gave us the wrong room type that we booked. They corrected quickly as like I said, we were one of two other guest in entire hotel. The spa, pool and all amenities were closed for repair.
Read More
Lee
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The staff were very helpful and kind. Special thanks to the morning breakfast host. She made her a special latte because she wasn’t feeling well.
Nigel
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Breakfast was excellent as was the service the manager Derek was superb
Jane
icon-
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Breakfast good
Paul
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Very traditional building. Old but well maintained and presented. The location is very secluded and peaceful. Staff are very friendly and attentive. Food quality is outstanding and reasonably priced for a city spa hotel. Compared to the Holiday Inn nearby this place is definitely a step up and we would opt to stay here again.
Mary
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Without exception, every member of staff we interacted with was friendly and very accommodating. Would definitely stay there again.
Andrew
icon-
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Perfect place for an overnight stay when working in Southampton Area, single rooms are small but perfectly acceptable, like the fact that there is plenty of parking
Mark
icon-
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Room recently refurbed, great location
Colin
icon-
8.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Unfortunately the pool isn't currently open which was a bit disappointing.
Ruth
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Our room was clean, warm and well-lit. We had selected a superior twin, but the view from the room was dreadful ! We were next to the boiler and there was ducting all over, rubbish and the exterior of the building at the back is very shabby. Just to note - there are no usb sockets in the room, so you need to bring your own adapter. There is also no phone - I suppose because everyone has their own these days. The furniture was all dark wood, which is fitting for the age and style of the building, but there were no coasters or mats for hot drinks, which was worrying for putting a mug on the bedside table. We had to use magazines. There was only one comfy chair. The room service was a bit below par - no spare toilet roll, glasses were not washed and beds were not made. Breakfast was good, choice of food was good and service was good. Tables and cutlery etc were all clean and tidy. We had one evening meal in the restaurant, which we booked prior with reception. I had a confirmation email, but the time was totally wrong, so I had to go and tell them. They said, not to worry, they would inform chef what time we would actually be dining. When we arrived at the restaurant, they had no record of our booking. Service was chaos, in spite of there only being three couples dining. Fist choice of food was unavailable, and we waited 45 mins for mains. No-one returned to ask us if the meal was okay, which it wasn't. No-one asked if we wanted desert, so we left.
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