Crowne Plaza READING by IHG, an IHG Hotel

Morning, I'm not happy with this hotel as they have not returned my deposit of £150 which was collected from me last week. I was assured this will be returned back to my credit card during checkout but so far this has not happened. The hotel was quick to take my depost and very slow givig it back. Please chase the hotel for my deposit as i did not use any extras as I paid for my breakfast in full when I booked with Expedia.

Nice peaceful hotel close to Heathrow but far from London city. Lovely pool, superb breakfast buffet and nicely furnished rooms

Swimming pool and staff

Parking was very hard to find and limited with very small parking spots

Sov bare over en natt. Fint hotell. Fint rom. Rent og pent. Stille område.

Nice hotel for a weekend

There’s nothing you could possibly say wasn’t perfect.

Very quiet room with great restaurant. Met my needs for the night.

Situated in a industrial area.

All good

The only reason this doesn't get 5 stars is because everytime I come here there's always an issue with the deposit. Last time they took the full £150 and never refunded it despite there being no damage. This time they charged from our deposit even though we paid all our food & drink bills in full at time of purchase. On both occasions we still haven't gotten the money back despite calling and emailing several times. It's a shame if it wasn't for this everything else was great, the menu is amazing the restaurant staff are lovely and our room was clean and comfortable.

well maintained, staff were courteous and good help, rooms where modern and spacious , very nice hotel close to the venue we were attending.

Good location for reading and London always friendly staff

Had an amazing time here

The hotel was beautiful with a nice large room and great value for money. Staff also really helpful unprofessional.

Had a very relaxing time here after my flight. Booked a suite and it was very comfortable and spacious. The tea and coffee facilities were above par. The access to the spa was much needed. The pool was great and the sauna and steam room very relaxing. Dinner options are a little overpriced but thats to be expected. The breakfast was varied and tasty. The staff were all very profesional and courteous. Will definitely stay again.

We have stayed here more than once as a couple and the stay has always been great. This time we went on Valentines and it was very busy (bear in mind for the review) The highlights are the room, the food from the restaurant downstairs (especially breakfast) and the facilities nearby (Cinema and Restaurants less than 5 minutes). The downsides are the parking is underground and convenient but there aren’t many spaces and the ones that are there are very tight. The pool was also extremely busy last we were there. I can’t speak to the treatments as they were all booked up. Overall it was very positive and would stay again albeit when it is less busy next time

Very nice experience at the hotel in comfortable and clean condition

There is nothing for kids in the property, even pool is not allowed. As there was no guard. Even though property is advertised as kids friendly. I would have choose other property if i would knew that there is nothing for kids

The room was excellent, very quiet and comfortable. Breakfast was first rate. All the staff very friendly and helpful. Can we just make special mention of maitre D Marco? He was so professional and overall just great at his job, a real credit to the hotel.