Deincourt Hotel

Staff absolutely brilliant. Room and building need a little tlc but understandable in current economic conditions.

Rooms were clean and comfortable. All the staff were friendly and very helpful. Breakfast was good and the bar had a good selection of drinks. Great

The room was clean. The staff were very friendly and helpful. The breakfast was good and plentiful.

Bar well stocked, evening meal excellent

Drink options okay/breakfast fair

This was not a great experience and represented poor value for money. The hotel seems to be a converted Masonic Lodge and has been subdivided into 'hotel rooms.' The welcome was friendly enough but the room was dingy and tired given the price. The TV did not work initially and it took the porter 10-15 mins to sort it out. The mattress was old and uncomfortable and I would have thrown the pillows out if they had been mine. Later, when I ventured into the bathroom, I found that one of the two lights flickered with a strobing effect which gave the impression of a scene from a horror movie. By leaving it on I was thankful that it eventually failed completely. During the night a number of guests came in late slamming doors culminating in some revellers arriving back clearly drunk as they proceeded to run up and down the stairs laughing whilst banging the doors. That was at 2 30am, so it was not a restful night. I could not wait to leave and would not dream of returning.

The place is really dated, needs redecorating and feels a bit 1970. Service was good and friendly. Everything worked (hot water etc) and towels clean. But the place needs investment overall and modern fittings

Had no problem checking in when I arrived late (c23:00) due to travel issues. Staff were approachable, friendly and helpful. Breakfast was great.

Great location and facilities, have recommended to all my colleagues and will be booking again!

Nice hotel

Lovely lady on reception

Drinks and breakfast were spot on bed was so so comfortable as well

Good quality hotel for the price

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Amazingly quirky place - great food, great service and a good place to stay

Within walking distance of the town centre. A bit dated, with creaky floorboards in the bedroom. My bed was very creaky too, and the mattress was uncomfortable - I could feel every spring. The shower door was difficult to close. The noise from the traffic in the road outside was very noisy - even throughout the night. We didn’t eat at the hotel so can’t comment on that.

Surrounding buildings poor condition, hotel for a 3* ok, staff helpful and friendly, room clean, comfortable bed, but no AC. or shaver socket in bathroom. Food ok and reasonably priced.

Old and in need of serious updating. Two bulbs broken, bed awkward to get in and out of. Bath leaking water. Hard towels. Dog excrement on door mat. Breakfast variety was good but slightly overcooked and mushrooms tasted strange. Otherwise staff were friendly and tried to put things right. Would have expected some form of compensation without the need for asking.

The staff were so welcoming and friendly, great place!

The check in staff were lovely and explained everything clearly, the room was ok other than the bedside light not working and the towel rail was hanging off.