Deincourt Hotel

Staff here are where very helpful we booked a family room when arriving into our room there was only a double bed and one single for a family of 4 2 adults and 2 children. The staff were very quick to help and re arranged us a new room without hesitation. We had travelled a lot the day of staying. Decided to eat at the hotel was disappointed that there wasn’t a children menu for our children to pick from. Couldn’t fault the food was absolutely Devine for dinner and breakfast was lovely to all fresh even though we were a late comer to breakfast fresh breakfast was brought out right away. Overall happy with our stay. Rooms could do with updating and bathrooms to made not to leak water from the very powerful shower but for a quick one stop shop we couldn’t fault and would highly recommend. Thank you to the staff for being very helpful and friendly specially having two excited children.

Clean rooms and very helpful staff

The food was very good & staff were friendly

My son stays twice a week and they are very helpful

Lovely and friendly

Staff absolutely brilliant. Room and building need a little tlc but understandable in current economic conditions.

Rooms were clean and comfortable. All the staff were friendly and very helpful. Breakfast was good and the bar had a good selection of drinks. Great

The room was clean. The staff were very friendly and helpful. The breakfast was good and plentiful.

Bar well stocked, evening meal excellent

Drink options okay/breakfast fair

This was not a great experience and represented poor value for money. The hotel seems to be a converted Masonic Lodge and has been subdivided into 'hotel rooms.' The welcome was friendly enough but the room was dingy and tired given the price. The TV did not work initially and it took the porter 10-15 mins to sort it out. The mattress was old and uncomfortable and I would have thrown the pillows out if they had been mine. Later, when I ventured into the bathroom, I found that one of the two lights flickered with a strobing effect which gave the impression of a scene from a horror movie. By leaving it on I was thankful that it eventually failed completely. During the night a number of guests came in late slamming doors culminating in some revellers arriving back clearly drunk as they proceeded to run up and down the stairs laughing whilst banging the doors. That was at 2 30am, so it was not a restful night. I could not wait to leave and would not dream of returning.

The place is really dated, needs redecorating and feels a bit 1970. Service was good and friendly. Everything worked (hot water etc) and towels clean. But the place needs investment overall and modern fittings

Had no problem checking in when I arrived late (c23:00) due to travel issues. Staff were approachable, friendly and helpful. Breakfast was great.

Great location and facilities, have recommended to all my colleagues and will be booking again!

Nice hotel

Lovely lady on reception

Drinks and breakfast were spot on bed was so so comfortable as well

Good quality hotel for the price

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Amazingly quirky place - great food, great service and a good place to stay