Hampton by Hilton York

Was disappointed to find that there was no available gym in the hotel, even though it is advertised as such. The sofa bed in the room was broken, as was the air-conditioning. Staff attempted to fix it but didn’t make a difference. When we visited, there was a pile of mattresses sitting in the lobby. Surely there’s a better way to manage this. We shared our complaints with staff at the hotel but they showed little interest so I hope management will take note

All ok . Breakfast buffet good for its type . Staff helpful .

Excellent all round.

Good breakfast - good selection (waffles, granola, seeds, yogurt) to hot meals (scrambled eggs, sausages, bacon)

Nice choices for breakfast. Convenient to train station, buses and attractions.

There is a bit of a hill to reach hotel when walking from train station or bridges to town center. Some of this incline can be shortened by walking along the road past Grand Hotel main entrance, marked by black metal gates/fencing. Check-in was quick & easy, hotel once inside is fine for anyone with mobility issues Breakfast was fresh, although if you aren't a fast eater it quickly cooled on the plate. A choice of egg would have been nice,my grand daughter wanted a dippy egg as she hates scrambled. Sausages & bacon were good. B/fast staff were lovely especially Victoria(?) with blonde ponytail. The whole area was present clean & tidy as was our family bedroom & bathroom. Bed & sofa bed were very comfortable with great pillows. We enjoyed our stay here and would stay again.

Room was clean and reasonably spacious for a family room Staff were very helpful and friendly Breakfast was ok, the area around the waffles was a bit of a mess and did run out of batter (it was very busy).

Hotel and rooms very clean. Comfy beds.

Quite decent overall but Air conditioning was loud and distracting for our rest and we talked to staff and was told there wasn’t much they can do and that it was normal.

Breakfast good & bar area clean, the staff was very helpful & friendly

God beliggenhet i forhold til det meste. Store rom. God frokost. Anbefales

Great breakfast. Great location. Room was perfectly adequate.

Heat pump hell … couldn’t open a window.. woke up with a mouth like the bottom of a bird cage

Room was clean, staff all very helpful and polite. Breakfast was plentiful, it was busy but tables were cleared and cleaned quickly.

The staff were super helpful. Breakfast was delicious, with plenty of options. The room was clean and well kept.

The room is absolutely clean and tidy. The facilities amd accessories are sufficiently procided and good. The staff are friendly and very nice. This is one of the best hotel we stayed in UK for traveling.

We spent three days at the hotel and thoroughly enjoyed our stay. The staff were extremely friendly and helpful. The room large enough with a very comfortable bed and was cleaned daily. The welcome breakfast was varied with food to meet every taste. An on site. snack outlet was available in the evening which served both hot and cold food. The hotel is most convenient for the station and city centre with all its attractions.

Rummen var bra, mycket rymliga och rumstypen vi hade bokat hade också en (bädd)soffa som uppskattades. Sängen var sådär bekväm, inte den bästa men inte heller värsta. Frukostbuffén, som var gratis, var bra - Våfflorna man gjorde själv var det bästa, det enda vi saknade var stekta ägg. Läget var bra, nära till tågstationen och inte långt på fot in till centrala staden.

Good breakfast included

Big selection of breakfast room was lovely n cosy and warm and clean staff very helpfull good bar plenty choice not really down side but if u smoke or vape don’t leave drinks on table if no one sitting they will take away even if not finished with happened to hubby but they did replace it but shows they do like keep place clean n tidy breafast can be busy trying find seat if u go at busy time can be a struggle we had go twice one morning but we did wake up late but does tell u in lift the the quite times and busy times over all had fantastic stay didn’t want to come home looking to book up again hotel was quite town not too far away