Kings Arms Bicester

Excellent value for money, friendly helpful inkeepers.

Locals we spoke to said the food and drink are good. The same cannot be said for our room. We only stayed 2 hours before checking out and at the time of writing still await a refund. Room 10, on the second floor, is up steep steps, has no insulation so was unbearably hot when we arrived. The window did not stay open unless we wedged it open with the bin. The bathroom door couldn't fully open as it hits the sink and the cold tap on the sink is not attached. A promised fan was never provided and two members of staff assured us we would be refunded. The heat made us both I'll and despite a polite receptionist/bar girl, there were no apologies or acknowledgement that anything was amiss. As the manager claims, via Hotels.com, that their policy is not to refund we remain out of pocket. It's a shame as the Kings Arms is well located in Bicester. I highly recommend avoiding until attitudes and standards improve

Old fashioned market town hotel and pub, but the bed was so comfy and the room cool despite the heatwave outside so I had a good night's sleep. Dinner and breakfast were good value for money and delicious. Parking free and plentiful. The town itself was sweet if a bit shabby. Recommend Flame N Frost for an ice cream. Very convenient for the shopping village, but google maps obviously taking everyone to the station. If driving, Go left past the front of the hotel to get there.

Location good BUT shower did not work and alternative of bath not functional either. This was particularly disturbing as preparing to attend a wedding reception! Staff advised, no action taken, no compensation offered. Frankly, the accommodation was miss sold and should not be listed on hotels.com until clear evidence that these practical maintenance issues have been dealt with.

It was a fine . Hotel and rooms need a bit of updating but staff were fantastic and very helpful 👍

Excelente lugar para alojarte si vienes a Bicester Village de compras, El personal es muy atento.

Clean room. Comfy bed. Quiet room

It was ok needed a bit TLC

everything is ok fine but stairs little bit confused need fans in room fresh air not inhaf

Bargain breakfast

Nice place

The hotel is conveniently placed for the Railway Station . The room was clean and had everything I required , There is a cosy bar as you enter the hotel , drinks reasonably priced . The member of staff I met was very friendly . I will return , overall a very nice stay

Friendly staff, clean room and easy parking included. Will stay again

Problème de pression au niveau de la douche. Signalé dès le lendemain mais personne n'est jamais venu.

Poor check in, lack of knowledgable staff, no room Booked with hotel despite having confirmation email. Dangerous bath panel, cobwebs, no WiFi in rooms, noisy outside hotel until 3am. Dismissive staff

Staff unhelpful accommodating booking alterations

Parking was great staff was very friendly and couldn’t do enough for us. We had too change rooms though but it was no hassle at all as they went beyond their selves too help new owners only 1 month alot still too be done but food was exceptional

The room was dated, the carpets were stained and the room dusty. The staff were unhelpful. There was no safety hand rail in the bath/shower to facilitate safely getting out of the bath/shower. The noise from the entertainment below the room was horrendous and unexpected as no warning of live music when I booked.

Lovely hotel, big beautiful rooms, clean and crisp. Beds were the right combination of soft and firm (no hotel backache). Not too hot, just right. Staff were amazing. Breakfast was great. And it was QUIET. No noisy Aircon or thin walls like some places I've stayed. Definitely one of the best hotels I've stayed in (between the UK, Munich, Copenhagen, Bratislava, Budapest, Vienna, and Paris). Would love to stay again sometime!

Free parking OK Paid for large breakfast but suspect that I only received a standard one. Mentioned this to the member of staff and was told that it was a new chef on. No other apology. A due to a long wait, a customer who ordered two poached eggs on toast got up and left without receiving his order. Restaurant not busy. Hotel was in centre of town so easy to meet up with friends for dinner in town. No cereal with breakfast. Somme staff did not appear to know what they were doing.