Novotel London Bridge

Very basic hotel, 2 stars at most. Only the location was good. Very expensive and very poor service. Sink, toilet and shower basically stuck. Reception didn't want to give me the breakfast I booked and paid for. Many colleagues had similar experiences. Bad experience

Inte toppen frukost/lunch. Blev ofta fel med kommunikation med reception och övriga personal.

Clean spacious room x

Hotellet är ett bra hotell som ligger mycket bra! Synd att en hiss var trasig.

Perfect

Great place and location!

Lovely bar area, friendly team, and clean room.

Good standard throughout the hotel, clean comfortable room with consistent room temperature and window that opens. Decent breakfast

Güzel konum

The room was spotless and the size was tight, though location, location, location, is the key for my/our stay. No challenges obtaining additional towels and everything was good upon return each evening

Wir waren durchaus zufrieden.

Bra hotell med rymliga rum i centralt läge i London.

Temiz oda, güzel konum

Room small, cleaning not well, cup not clean, rubbish not throw away!

Area was great with lots to do near hotel. They sent us a questionnaire asking for an estimate of our arrival and we indicated the time-slot 12-3. We arrived at 3:00 and they told us our rooms wouldn’t be ready until regular checkin time of 4 PM. They held our luggage securely while we waited. When we finally gained access to our rooms, one had a terrible sewage smell. We let the front desk know, and they came and checked out the room, when we came back several hours later the room still had a bad smell. They switched the room for us. The other room - the television turned on but wouldn’t allow channel changes. The front desk told us they don’t have maintenance there to assist until the next day. They offered to comp us 30% for that first night, even received proof on statement at checkout, but never received the credit back to our card as promised. Rooms were small, but clean. Breakfast was good.

Staff very friendly the room was disappointed and drab nothing like the pictures onsite There is no real wall between the toilet and bedroom it’s complete lack of privacy We were very disappointed unfortunately but the staff were very nice and helpful

Sehr freundliches Personal, schöne Tea time

Menu’ colazione buono e camera pulita

Great property and location.

Good value, clean room.