Sofitel London Gatwick

Great location, walkable in 3 minutes to the North terminal

Staff, particularly in the bar area, could not be more disinterested. Will find an alternative hotel next time we travel

Can never fault the Sofitel always 1firsy class

Super friendly hotel staff

Lovely hotel so convenient for the north terminal .

Easy & comfortable

Always very comfortable beds and room. Good bar & restaurant. Very friendly, easy for speedy departure early morning. Makes getting an early flight less painful.

Great staft

Great for using the North Terminal

Perfect location after a late flight. Breakfast was great and very nice efficient staff. Would have given in five stars but evening bar staff were a bit reluctant to serve us as they were closing shortly and therefore not very friendly. Netflix could not be accessed despite our best efforts, and the advice of reception.

Clean and friendly hotel. Perfect location for Gatwick flights

Very handy for flights from North Terminal.

The runway view rooms are pure luxury, the bedding is LUSH!

Upgraded to a runway view with the lounge. Fantastic.

Convenient for airport

Super pratique pour se rendre à l’aéroport, avec un simple tunnel de 200m. Hyper pratique pour prendre un vol tôt le matin.

AVOID!!! Use premier inn instead! Booked the Sofitel Gatwick as it is being sold as a luxury experience. Our stay was far from that. Staff at reception desk were polite enough but the room was awful. We went for a classic room (Room 158). The bed is old and so soft you leave ‘craters’ in it. Pillows, likewise, really cheap. The room had a damp smell in it coming from the bathroom. It was hot and uncomfortable throughout the night so we couldn’t get any decent sleep. You cannot open the windows for fresh air. The air conditioner wasn’t working properly. Clean towels were left in the cupboard where usually shoes are placed. Honestly, such a disappointing stay. We thought we’d wake up fresh and ready to travel but actually it’s the opposite. Location is excellent and convenient but it is the most expensive hotel at the airport. At that price you have a certain level of expectation which it simply does not meet. Definitely overpriced and not a luxury experience at all. Better to stay in a Travel lodge or Premier Inn where you get a King sized bed, cleaner and newer facilities and arguably a more comfortable and restful nights sleep.

Ideal location - perfect for an early morning flight. Very quiet and comfortable stay

Reception staff very efficient at checkin. Pleased to be upgraded without asking and the inclusion of breakfast was very acceptable.First stay at this hotel although we have stayed many times at Sofitel Heathrow Terminal 5.

CONVENIENT TO GATWICK NORTH TERMINAL