The Cotteridge Inn

No parking available. Incredibly slow check-in. Another couple then let themselves into our room! Manager wanted to know why we were in there and when we had checked in. Keys clearly work on multiple rooms. We left as we felt uncomfortable and unsafe. Manager stated we had been given the wrong room, but said in such a way it felt as though it was our fault. Contacted the hotel twice regarding refund as we then had to find alternative accommodation at our own cost. No response at all. They also ignored hotels.com who we had booked through. Avoid at all costs.

Clean room, helpful staff, happy days

The room was clean, beds very comfortable. Nothing to make a brew though. Shower was good but shower room smelled of cabbage. Noise of train passing until late. The corridor and stair carpets a bit tired and stained. Breakfast was fantastic.

We were welcomed warmly and I was called just before we arrived to check we were still coming. The room was perfectly fine for our stay. Enough space and the toilet/shower in good condition. No tea making facilities but otherwise all good. There were cobwebs in the corner of the room(nowhere near beds), didnt bother us but was noted.

Nice hotel in a good and serene location. The hotel is very cool likewise the staff. The cleanliness is top-notch. There is enough parking space. I enjoyed my stay. It is recommended to anyone visiting Paris.

good

No parking...full of cars with local dri kers

Lovely place, friendly staff but (in relation to my room) in need of a few repairs.

Room was disgusting TV hanging off the wall, shower screen broken, damp, mould and smelly

Noisy all night - mainly from the bar. Unable to sleep, so tried TV which didn't work. The room was reasonably clean, but the size of a cupboard.

I booked 2 rooms for 1 nights stay.room number 15 had a bad problem with the sewage pipes. The toilet stank really badly that it made you gip. I went down to the bar and explained the problem. I asked if we could change rooms and the receptionists said they had no other triple rooms available, i said a double room would be sufficient she rang her sister to see if that could be arranged.to my surprise her sister asked if the beds had been used, so i explained they have been sat on, so she said that i would need to pay for another room if i wanted to change, because the room would need to be cleaned. I was shocked at the customer service and how i was expected to pay for another room. She suggested that she could give an air freshener. She came up to the room sprayed the toilet and left the air frshener. The other room, had a broken toilet seat, some beading falling off the edge in the bathroom and the smallest heater. It was on all night and the room was still freezing. At checkout there was no one to take the keys, the reception area was locked. I went to the function room and the 2 ladys were setting up for an event and werent part of the hotel. I had to leave the keys at the bar after 15mins of hanging around and ringing the phone number. I would not recommend staying at this hotel, even though it was cheap the customer service is appalling!

Very basic room but a very comfortable bed and nice fluffy towels. The shower was really good and shower cream was provided. No tea and coffee in the room but freindly staff made me a coffee at the bar. Really good value for the the money.

Room ver clean staff brilliant atmosphere brill. Shower very hot. Breakfast and food good. Manager of bar very helpful

Friendly staff

The staff were very welcoming. Room was clean and comfortable.

The room I stayed in had peeling paint and mold around the window. And the 2 bath towels they supplied were soiled. The other room we had the waste bin was full and the towels looked as if they had been used. The staff did supply fresh towels. The parking is limited but they do mention that in the advert,

The hotel is comfort but services and cleaning isn’t good.

Room was cold although the heater was on it werent warming up enough..tv was in a wierd posution in the room so could hardly watch it.

The room was clean fresh bedding it was quite even close to train track couldnt hear any noises, staff are friendly had a smoning area nice atmosphere would stay again

Good value for y