The Joiners Arms

Bedroom was very comfortable food excellent

The hotel clearly didn’t have enough staff, just two people running around covering the bar, restaurant and checking people in. We attempted to check in at the specified time of 3pm and told the rooms were still not ready, we were checked in and then had to wait a further 20mins before we actually checked in, the room was nice and very well decorated just a shame about the lack of staffing resource taking the edge off the service level which is a shame.

Tremendous stay at the joiners arms. The rooms had deep pile carpet, bed and shower was incredible, my wife loved it, from start to finish. Highly recommended.

We stayed in tye tweed suite which has a hot tub in the back garden. The hot tub was not private and we had other parties looking out the window into our garden area. When we arrived at 4.45 we tried to book in for dinner and we told that we could have a table for dinner now, but apart from that they had nothing else for the evening. We had to book and drive 15 minutes to another restaurant. On our way out at 6.30 we popped into the pub for a pop and there was lots of tables not being used. Don’t understand how they couldn’t accomadate us. Car park is not outside the property. You need to walk 5 mins up the street and park in a car park which in my eyes was not safe at all. When having to walk to our car to got for food the road to the car park was pitch black. Not one street light on. The property inside was lovely, and the breakfast was Nice.

Room was nice but very very hot and uncomfortable at points during night. Breakfast was disappointing as breakfast stotties ordered and one was cold and the other was half empty. Also coffee machine was not working and it was noted to make americano but it was very watery and they wouldn’t provide a caffietere or pot of tea which they used to. Service at this point was disappointing as they noted they didn’t want to make the coffee.

The Accommodation was very good. Room was nice and spacious. Food was nice and a good quality breakfast. Shame about the parking, nice in summer with light nights but a bit dark in the winter.

The food was delicious and room very cosy. Staff were excellent.

Fantastic room with a lovely breakfast

Bedrooms very nice,however TVs need updating.you cannot park your car at the joiners arms it is a 3-400 yard walk to a car park.we arrived at 10 past 2 to check in and blankly told check in is at 3pm,even without asking our name to check if room was available.when we did check in simply directed to our room and told key in the door,which it was not. We had an evening meal in the bar area and it was simply that.nothing extraordinary,however must say the staff were excellent,very helpful,polite and hardworking but understaffed,they were ran off their feet.very well done to them. We checked out a day early on a two night booking….

Lovely spacious rooms. Loved the roll top bath in the room but the water wasn’t too hot. We had been to a wedding so came home late to find the door to hotel locked & it took 5 phone calls to get entry.

The 5 stars clearly awarded by themselves, gastro pub - I think not. Its just a pub with pub food and any pretence of class evaporates at breakfast time when families from the rest of the Newton Hall estate descend on the place to fill their lunch packs from the buffet counter... Lots of friendly staff and nice touches here and there but none of it joins up to provide a great experience.

Food lovely , rooms a little tired looking . Staff friendly quite pricey but what you would expect I suppose for a gastro pub.

Very nice breakfast I've eaten in the evenings here before (which was lovely)but this time we did a late lunch and opted for a walk to the ship along the road for a quiet drink instead.

We had a fantastic time. Loved everything room spot on. Housekeeping great. Fabulous food breakfast first class. Staff were great so helpful. Definitely be back.

We were somewhat disappointed with our stay. For the price we found our accommodation very basic. Although quaint and quietly there was a lacking in the basics l would expect from a 5* hotel. There wasn’t a mini fridge or any wine glasses in our room.

filthy mattress stained with sweat and blood ,putting a clean mattress cover over the top to disguise it is not acceptable.

Basic room above a pub. Difficulty getting luggage up very narrow stairs and no parking in property made it a tad inconvenient for us older folks.

Have stayed here few times before and been great but this time although room senna. Cove was very clean and bed was super comfy feel that carpet needs to be changed quite afew stains . evening meal was awful did complain and got a discount it was really busy so think kitchen staff were under pressure but staff were lovely . To top it all off some people next to us got up at 6.15 and went downstairs not even trying to keep they’re voices down so overall not a good stay

Check in went OK. The location is really nice, rural and peaceful but not as quiet as it seems. More traffic than you think but it’s still peaceful and a nice location. Staff a mix of friendly and some not so friendly or welcoming. We ate dinner in the bar - food was good and tasty, although very expensive. There was a lot of it - I would be quite happy with slightly less and it being cheaper. Breakfast was disappointed - no real direction. The cold breakfast was OK but not 5 star. We came down an hour before breakfast finished and there was not much there, it hadn’t been refreshed/restocked e.g. butter, bread, fruit, yogurt, pastries, etc. A lot of people came down after us as well. The hot breakfast looked good and was well presented. Quirky interesting room, good standard, lovely and really nice. Beds comfortable and the shower is really good. Really good sculptured elephant towels on the bed - kudos to whoever did those :-) Only 2 sets of water, glasses, cups, hot drinks despite booking for 3 people. This seems to be a fault in most places we have been to. Not sure it’s five star - no tissues, cracked glass, really dirty/sticky cup, no biscuits. Would I recommend … Yes as even though I don’t feel it’s five star, it’s a nice place.

Super overnight stay, from the moment we arrived everyone was very friendly & helpful. Delicious evening meal- and breakfast Would highly recommend