Novotel Freiburg am Konzerthaus

Utroligt dejligt sted at overnatte. Centralt beliggende med parkeringskælder og nemt at gå til seværdigheder og byliv

God mottakelse og informasjon. AC-anlegget skulle nok ha vært renset, men ellers ok og som forventet.

Der Pool ist gut für die Kinder aber nicht für Erwachsene sonst ist alles okay

Good location, close to public transportation and food. Well maintained property. The staff at reception were polite but not friendly. Some of the toiletries in the bathroom were not refilled before we arrived. Parking is not included and can be a bit pricey over a few days. The car park is not convenient to drive in and out of often. Overall, the hotel is good value for money and a comfortable stay.

Ein wenig in die Jahre gekommen, versprüht das Zimmer einen amüsanten Mix aus Thematik (Musik/Konzert) und Wohnwandflair

Close to everything! So convenient

Zero flexibility for a family of 5. Never coming back here or to this chain. Unfriendly service.

Grosses sauberes Zimmer mit Balkon. Zu Fuss in Altstadt nur 10 Minuten! Freundliches Personal!

Nice clean hotel close to old town and train station. Only thing which could be improved was waiting time in reception for check in and check out. The line was not that long but it took about 20 minutes. Felt like receptionist had to make about 300 clicks on the computer for each check in. (So some room for improvement related Check-in IT soliton.)

The Hotel has located in the city center close to the railway station and close to the city center. The property is a bit old fashioned furnished. It needs some maintenance and renovation. When I booked the room, I had a picture of the Nespresso coffee machine in the selected superior room booked with Expedia. But at the reception, the guy was not really helpful and was not even helpful by providing a coffee machine. So I missed really the welcoming act and did not see or noticed any assistance to do something, instead he was absolutely useless.

Great location right near transportation, dining and shopping. Love this hotel and stay in it now every time I’m in town. Highly recommend.

Clean

L’hôtel est très bien situé et les chambres sont propres et fonctionnelles. Bon petit déjeuner, en revanche le reste du menu laisse un peu à désirer.. le personnel est efficace et très courtois à l’exception de certains a l’accueil qui peuvent être cassants. En fait, ils sont « impersonnels » : j’ai signalé la perte du doudou de ma fille dans la chambre, et demandé à ce qu’ils revérifient s’il n’était pas simplement coincé sous le lit, et je n’ai jamais eu de retour ! Je trouve que ce n’est pas très respectueux. C’est dommage venant d’un hôtel de ce standing. La piscine est joliment décorée

Weiter so

Hotel 5 estrelas, perfeito!

Had a great stay, clean rooms, staff was very helpful throughout our stay. Very close to the station. Definitely recommend.

Gute Lage, um die Freiburg zu erkunden. Frühstücksauswahl sehr gut. Hotel schaut an der Rezeption, Frühstücksraum, Bar sehr modern aus. Die Zimmer bräuchten mal eine Auffrischung. Bett war bequem und somit war der Aufenthalt für zwei Übernachtungen für uns okay. Parken im Parkhaus mit 28€ je Nacht etwas teuer, aber mittlerweile bei Städtetrips muss dies eingeplant werden.

Great location and hotel!

Personal hilfsbereit und sauberes zimmer

Had a poor and a highly unsatisfactory experience overall at the hotel. Check in was slow, the front desk was uninformed about even basics such as parking location and prices, and wasted a lot of time checking me in. Hotel elevators and lobby and rooms are all extremely dated, and smell of cigarettes and seem like they were all built in 1960s. No electric outlets easily accessible in the rooms, and the bathrooms are not renovated. Phone and desk also looks dingy, small and somewhat smelly. Television was tiny, and had programming a remote from the turn of the century. Hotel room rates were not very competitive, so definitely expected much better experience overall than what was offered. Even service was overall quite poor. I requested towel and conditioner in my room, and they said they can’t send any conditioner as it is only available to suites and executive rooms. How low class is Accor or Novotel (or Germany) that conditioner is somehow a “premium amenity”. Cheap dingy smelly hotel, with poor service… I would look for a better experience at the Marriott down the street.