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Lihat Penginapan Lain di Corfu

MarBella, Mar-Bella Collection

Hotel
9.2
/10
Cemerlang
728 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Baldeep Singh

10.0
/ 10
The all inclusive package was a delight. We had a fantastic stay at the resort and travel to the main town was easy.
Lihat terjemahan

Daniel

10.0
/ 10
The whole experience is exceptional. The variety of food and drink is amazing. The staff look after everything and you're never waiting too long for service. The hotel itself is stunning and the rooms are luxurious. We had the Junior Suite with a panoramic view which had an incredible view. We'd be back again in a heartbeat.
Lihat terjemahan

Lison

10.0
/ 10
Je recommande vivement ! Hôtel magnifique, personnel adorable, plats variés, animation pour les enfants, cadre idilique !
Lihat terjemahan
Di Kawasan
Lihat Peta
Agios Ioannis Peristeron, Corfu, Kerkyra, Syros Island, Greece, 49084

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
MarBella, Mar-Bella Collection terletak di kawasan / bandar Corfu. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran MarBella, Mar-Bella Collection

Agios Ioannis Peristeron, Corfu, Kerkyra, Syros Island, Greece, 49084
Temui Lebih Banyak Tempat
Lobi MarBella, Mar-Bella Collection
Lobi 2 MarBella, Mar-Bella Collection

Ketahui Lebih Lanjut Mengenai MarBella, Mar-Bella Collection

General


Berdekatan dengan Ancient Roman Baths (Tempat Mandi Rom Kuno)

Location


Dengan penginapan di MarBella, Mar-Bella Collection dalam Corfu, anda akan di tepi laut, berdekatan dengan Laut Ionia dan 3-minute drive from Ancient Roman Baths (Tempat Mandi Rom Kuno). Hotel merangkumi semua ini berada 18.4 km dari Pelabuhan Corfu dan 13 km dari Pantai Agios Gordios.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Laut Ionia - 0.1 km / 0.1 mi
Ancient Roman Baths (Tempat Mandi Rom Kuno) - 2.8 km / 1.7 mi
Pantai Moraitika - 3.2 km / 2 mi
Pantai Mesoggi - 5.1 km / 3.2 mi
Muzium Corfu Shell - 5.2 km / 3.2 mi
Jambatan Kaiser - 6.9 km / 4.3 mi
Tasik Korission - 7.9 km / 4.9 mi
Istana Achilleion - 7.9 km / 4.9 mi
Pantai Boukari - 8.6 km / 5.4 mi
Pulau Mouse - 9.7 km / 6 mi
Prasoudi - 10.7 km / 6.7 mi
Pantai Issos - 11.4 km / 7.1 mi
Pantai Agios Gordios - 13 km / 8.1 mi
Pantai Paramonas - 13.3 km / 8.3 mi
Pantai Lakkiess - 14.4 km / 8.9 mi

Lapangan terbang utama terdekat adalah Corfu (CFU-Ioannis Kapodistrias) - 16.2 km / 10 mi

Renovations


Hartanah ditutup antara 1 April dan 30 April.

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda boleh berjemur di bawah sinaran mentari di pantai persendirian atau menikmati kemudahan rekreasi lain yang termasuk taman air percuma dan tab panas. Ciri-ciri tambahan di hotel Mediterranean ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj).

Business Facilities


Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, stesen komputer dan perkhidmatan pencucian kering/dobi. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati masakan Perancis di Celeste French, salah sebuah daripada 5 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Bersantailah dengan minuman yang menyegarkan di bar pantai, bar tepi kolam atau salah sebuah daripada 6 bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:00.

Rooms


Selesakan diri anda di salah satu daripada 361 bilik tamu yang menampilkan peti sejuk dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan bar mini.

Semua kemudahan dari MarBella, Mar-Bella Collection

Bar, Kafe dan Lounge MarBella, Mar-Bella Collection
Bar, Kafe dan Lounge
Kolam Renang MarBella, Mar-Bella Collection
Kolam Renang
Kemudahan Hiburan MarBella, Mar-Bella Collection
Kemudahan Hiburan
Pusat Kecergasan MarBella, Mar-Bella Collection
Pusat Kecergasan
Ruang Umum MarBella, Mar-Bella Collection
Ruang Umum

Aktiviti

  • Taman air
  • Taman
  • Hiburan untuk orang dewasa
  • Kemudahan luar
  • Tuala pantai
  • Kedai
  • Pantai persendirian
  • Mandian Turki
  • Payung pantai
  • Spa
  • Kolam renang terbuka
  • Sauna
  • Bilik wap
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam
  • Perkhidmatan dobi

Umum

  • Teres atas bumbung
  • Dewan sambutan
  • Teres
  • Kawasan merokok
  • Pendiangan di lobi
  • Parkir

Makanan dan Minuman

  • Bar tepi kolam renang
  • Hidangan vegetarian
  • Sarapan bufet
  • Sarapan
  • Bar snek

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Akses kerusi roda
  • Bilik mandi mudah diakses OKU
  • Pembolehcapaian mudah
  • Laluan mudah diakses OKU

Sukan & Rekreasi

  • Kecergasan
  • Ping pong
  • Bilik permainan
  • Berkayak
  • Menaiki motobot

Mesra Keluarga

  • Kelab kanak-kanak
  • Alat permainan
  • Permainan kanak-kanak

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan
  • Kedai cenderamata

Kemudahan Umum

  • Lif
  • Kopi/teh di lobi
  • Peti keselamatan

Pengangkutan

  • Sewaan basikal
  • Pengangkutan dari lapangan terbang

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak
  • Kemudahan kanak-kanak

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Kemudahan Perniagaan

  • Stesen komputer

Polisi Penginapan & Maklumat Umum di MarBella, Mar-Bella Collection

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Transaksi tanpa tunai tersedia
  • Hartanah ini menggunakan sebahagian tenaga solar; sebahagian air digunakan semula melalui sistem kitar semula air
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan pengadang tingkap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Hartanah ini tidak membenarkan perubahan nama pada tempahan. Nama pada tempahan mesti sepadan dengan nama tetamu yang mendaftar masuk dan menginap di hartanah ini; ID foto diperlukan.
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik. Hartanah ini tidak membenarkan perubahan nama pada tempahan. Nama pada tempahan mesti sepadan dengan nama tetamu yang mendaftar masuk dan menginap di hartanah ini; ID foto diperlukan.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di MarBella, Mar-Bella Collection
361
Bilangan tingkat di MarBella, Mar-Bella Collection
9
Fasilitas lain di MarBella, Mar-Bella Collection
Taman air, Taman, Hiburan untuk orang dewasa, Kemudahan luar, Tuala pantai

Soalan lazim tentang MarBella, Mar-Bella Collection

Apa facilities yang tersedia di MarBella, Mar-Bella Collection?
Berikut facilities yang ada di MarBella, Mar-Bella Collection seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di MarBella, Mar-Bella Collection?
Masa check-in di MarBella, Mar-Bella Collection bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah MarBella, Mar-Bella Collection menyediakan sarapan pagi?
Ya, MarBella, Mar-Bella Collection menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh MarBella, Mar-Bella Collection?
MarBella, Mar-Bella Collection ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di MarBella, Mar-Bella Collection?
MarBella, Mar-Bella Collection mempunyai 9 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di MarBella, Mar-Bella Collection

Penilaian & Ulasan Keseluruhan MarBella, Mar-Bella Collection

Sumber lain (728)
9.2
Cemerlang
Daripada 728 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.2

Lokasi

8.4

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong MarBella, Mar-Bella Collection

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Baldeep Singh
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

The all inclusive package was a delight. We had a fantastic stay at the resort and travel to the main town was easy.
reshma
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Clean rooms, beautiful gardens
Mr Jamie
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Lovely hotel, full of fantastic restaurants.
Daniel
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

The whole experience is exceptional. The variety of food and drink is amazing. The staff look after everything and you're never waiting too long for service. The hotel itself is stunning and the rooms are luxurious. We had the Junior Suite with a panoramic view which had an incredible view. We'd be back again in a heartbeat.
Lison
10.0
/10
Diulas 35 minggu yang lalu

Hotels.com verified review

Je recommande vivement ! Hôtel magnifique, personnel adorable, plats variés, animation pour les enfants, cadre idilique !
Israel
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 35 minggu yang lalu

Hotels.com verified review

Clean room, staff friendly for the most part.
Christopher
6.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Staff very friendly and helpful, lots of staff as well so
David
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

From the moment we arrived until the minute we left all of the staff were lovely
Judith
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

The staff were phenomenal and very friendly. We were surprised to receive a room upgrade upon arrival and had an additional outdoor living area of our own. We enjoyed the spa and the dining experiences that Marbella offered. Would highly recommend this resort.
Jennifer
10.0
/10
Diulas 39 minggu yang lalu

Expedia Group verified review

Lovely hotel,
Joacim
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

Trevlig personal!
Oliver
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Loved the resort and how big it felt. Had a great private beach. My only comment was the reception ladies felt a little off 1/4 of the ones we dealt with seemed genuine and nice. Loved the a la carte restaurant kuzina
Oliver
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

Our stay was great, most of the staff where excellent but a couple let the overall service down
terri
10.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

The resort was lovely but not enough buggy’s to help people like myself who struggles with arthritis or for others who may have disabilities and can’t walk up the steep hills . Also the staff on the majority were lovely but there were a few who could not be bothered. And the hotel is lovely but attention to details like dead orchids in the common areas let the 5 * rating down With all of the above said I would still recommend the resort because me and my family had a lovely time
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 43 minggu yang lalu

Hotels.com verified review

We booked two one-bedroom bungalows with private pools (rooms 500 and 503) for a family celebration. Sadly, room 500 was a huge disappointment — the pool was so small it was unusable, and it was filthy on arrival. Within the first hour of check-in I was chasing reception, calling maintenance (who left muddy footprints in the room), and writing emails instead of relaxing. We never once used the pool, despite paying a premium for it. Communication from the front office was poor, with no follow-up from the manager despite repeated complaints. While a few gestures were eventually offered (dinner, massage, transfer), they did not make up for the fact that we paid for a service we couldn’t use. That said, some staff were outstanding: Niki at Kuzina (breakfast), Mo at the main pool, Ionna at Guest Relations, Mark at the water park, and Alexander, who finally helped resolve part of the issue. Their excellent service was the highlight of our stay. Overall, it’s a real shame, great staff in some areas, but a very disappointing experience with the accommodation and management response.
Read More
Eyal
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

Not our first time there as a family. We love the place
Vikram
10.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

Brilliant facilities for young kids
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

I have never written a hotel review before, however I feel compelled to write after my disappointing experience at MarBella. On our last night my family of 6 were moved into two rooms directly under the main restaurant. We heard scratching and scraping every time a guest moved their chair and especially when tables where moved. This was constant during restaurant open hours and cleaning afterwards which was 6-10pm and again from 7-12am during breakfast. We informed reception immediately to which they said they are aware of the problem and apologize. Neither myself or my children are noise sensitive whatsoever, but this was unbearable. When I requested to speak with management the next morning I was shuffled between staff and finally got an email that they will not compensate me despite being aware of the problem (many others had complained) and admitting it was unacceptable and charging full high-season price. As a result of this utter disrespect and terrible customer service I will now list the other issues with the hotel: 1. Not up to standard of cleanliness for a 5 star resort 2. Waited for 10-25 minutes for a table for breakfast and dinner at main restaurant every day. Admittedly it was probably during the busy hours but regardless there should not be that type of line to a restaurant (it was the only dining option for over half of the nights) 3. Many guests smoking in children friendly areas 4. Beer tasted like 5. Coffee very weak and watered down 6. I was consisten
Read More
Murat
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

A fantastic family holiday. The staff and management were outstanding — always professional, kind, and attentive, which really made the experience special. Food was a highlight: the open buffet was impressive despite the crowds, and the à la carte restaurants added variety and quality. The sea is nice (though we’ve seen even better in the Aegean), but the service more than makes up for it. This is very much a family place rather than for couples seeking a romantic escape. For us, it was perfect, and we would happily return.
Read More
Melek
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 45 minggu yang lalu

Hotels.com verified review

Das Hotel entsprach nicht unseren Erwartungen. Im Zimmer gab es Probleme, die wir gemeldet haben, aber sie wurden nicht gelöst. Das Personal war unzufrieden und uninteressiert. Ein großes Problem im Hotel sind die vielen Wespen – überall. Zwei von uns wurden am Strand von Wespen gestochen. Die Essbereiche am Meer sind wegen der Wespen geschlossen. Wir konnten weder das Hotel noch den Strandurlaub genießen.
Read More
Bilangan ulasan setiap halaman
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40

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Lobi 4 MarBella, Mar-Bella Collection

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Penilaian & Ulasan Keseluruhan MarBella, Mar-Bella Collection

Sumber lain (728)
9.2
Cemerlang
Daripada 728 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.2

Lokasi

8.4

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong MarBella, Mar-Bella Collection

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Baldeep Singh
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

The all inclusive package was a delight. We had a fantastic stay at the resort and travel to the main town was easy.
reshma
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Clean rooms, beautiful gardens
Mr Jamie
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Lovely hotel, full of fantastic restaurants.
Daniel
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

The whole experience is exceptional. The variety of food and drink is amazing. The staff look after everything and you're never waiting too long for service. The hotel itself is stunning and the rooms are luxurious. We had the Junior Suite with a panoramic view which had an incredible view. We'd be back again in a heartbeat.
Lison
10.0
/10
Diulas 35 minggu yang lalu

Hotels.com verified review

Je recommande vivement ! Hôtel magnifique, personnel adorable, plats variés, animation pour les enfants, cadre idilique !
Israel
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 35 minggu yang lalu

Hotels.com verified review

Clean room, staff friendly for the most part.
Christopher
6.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Staff very friendly and helpful, lots of staff as well so
David
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

From the moment we arrived until the minute we left all of the staff were lovely
Judith
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

The staff were phenomenal and very friendly. We were surprised to receive a room upgrade upon arrival and had an additional outdoor living area of our own. We enjoyed the spa and the dining experiences that Marbella offered. Would highly recommend this resort.
Jennifer
10.0
/10
Diulas 39 minggu yang lalu

Expedia Group verified review

Lovely hotel,
Joacim
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

Trevlig personal!
Oliver
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Loved the resort and how big it felt. Had a great private beach. My only comment was the reception ladies felt a little off 1/4 of the ones we dealt with seemed genuine and nice. Loved the a la carte restaurant kuzina
Oliver
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

Our stay was great, most of the staff where excellent but a couple let the overall service down
terri
10.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

The resort was lovely but not enough buggy’s to help people like myself who struggles with arthritis or for others who may have disabilities and can’t walk up the steep hills . Also the staff on the majority were lovely but there were a few who could not be bothered. And the hotel is lovely but attention to details like dead orchids in the common areas let the 5 * rating down With all of the above said I would still recommend the resort because me and my family had a lovely time
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Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 43 minggu yang lalu

Hotels.com verified review

We booked two one-bedroom bungalows with private pools (rooms 500 and 503) for a family celebration. Sadly, room 500 was a huge disappointment — the pool was so small it was unusable, and it was filthy on arrival. Within the first hour of check-in I was chasing reception, calling maintenance (who left muddy footprints in the room), and writing emails instead of relaxing. We never once used the pool, despite paying a premium for it. Communication from the front office was poor, with no follow-up from the manager despite repeated complaints. While a few gestures were eventually offered (dinner, massage, transfer), they did not make up for the fact that we paid for a service we couldn’t use. That said, some staff were outstanding: Niki at Kuzina (breakfast), Mo at the main pool, Ionna at Guest Relations, Mark at the water park, and Alexander, who finally helped resolve part of the issue. Their excellent service was the highlight of our stay. Overall, it’s a real shame, great staff in some areas, but a very disappointing experience with the accommodation and management response.
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Eyal
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

Not our first time there as a family. We love the place
Vikram
10.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

Brilliant facilities for young kids
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 44 minggu yang lalu

Hotels.com verified review

I have never written a hotel review before, however I feel compelled to write after my disappointing experience at MarBella. On our last night my family of 6 were moved into two rooms directly under the main restaurant. We heard scratching and scraping every time a guest moved their chair and especially when tables where moved. This was constant during restaurant open hours and cleaning afterwards which was 6-10pm and again from 7-12am during breakfast. We informed reception immediately to which they said they are aware of the problem and apologize. Neither myself or my children are noise sensitive whatsoever, but this was unbearable. When I requested to speak with management the next morning I was shuffled between staff and finally got an email that they will not compensate me despite being aware of the problem (many others had complained) and admitting it was unacceptable and charging full high-season price. As a result of this utter disrespect and terrible customer service I will now list the other issues with the hotel: 1. Not up to standard of cleanliness for a 5 star resort 2. Waited for 10-25 minutes for a table for breakfast and dinner at main restaurant every day. Admittedly it was probably during the busy hours but regardless there should not be that type of line to a restaurant (it was the only dining option for over half of the nights) 3. Many guests smoking in children friendly areas 4. Beer tasted like 5. Coffee very weak and watered down 6. I was consisten
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Murat
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 45 minggu yang lalu

Expedia Group verified review

A fantastic family holiday. The staff and management were outstanding — always professional, kind, and attentive, which really made the experience special. Food was a highlight: the open buffet was impressive despite the crowds, and the à la carte restaurants added variety and quality. The sea is nice (though we’ve seen even better in the Aegean), but the service more than makes up for it. This is very much a family place rather than for couples seeking a romantic escape. For us, it was perfect, and we would happily return.
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Melek
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 45 minggu yang lalu

Hotels.com verified review

Das Hotel entsprach nicht unseren Erwartungen. Im Zimmer gab es Probleme, die wir gemeldet haben, aber sie wurden nicht gelöst. Das Personal war unzufrieden und uninteressiert. Ein großes Problem im Hotel sind die vielen Wespen – überall. Zwei von uns wurden am Strand von Wespen gestochen. Die Essbereiche am Meer sind wegen der Wespen geschlossen. Wir konnten weder das Hotel noch den Strandurlaub genießen.
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