Grotta Palazzese

I would like to thank the manager and entire staff that delivering outstanding service at every moment of my stay. I definitely would return and highly recommend this phenomenal hotel and enjoyed the cuisine at the Restaurant as well, and entire staff at restaurant was exquisite. Thank you Grotta Palezesse and shall definitely visit again Miss Joycie

Amazing hotel. Staff were incredible. Nicest town we have ever been in.

Parking is an issue

Views that take your breath away! Beautifuo marble floors, soft sheets and just the right pillows. Staff was delightful and the breakfast was enough to take you to dinner.

Beautiful hotel with gorgeous sea view. Driver to go to private beach which is crystal clear water calm Loved my stay here

Staff was very accommodating to our requests

Absolutely elegant and well done in every way.

Views are amazing. Location is excellent

The best hotel we have ever stayed at, staff were amazing, dinner was amazing, the view from the room was spectacular. Cant wait to stay again one day.

The Staff is amazing

This place is breathtaking. I had the suite with the jacuzzi and dinner reservations at the restaurant but arrived on a very windy day. Not only did they warn me ahead of time, they were super accommodating once I got there and gave me options as I would not have been able to use the jacuzzi that day. The restaurant was closed but they went out of their way to give me a private tour so I could take photos and videos. Everyone was super sweet, and I will definitely come back! Do yourself a favor and stay here; you will NOT regret it one bit. One of the best experiences of my life to date, even with the wind.

Excelente servicio, nosotras no hablamos ingles y Arianna demasiado amable nos explico todo en español y fue de gran alivio. Gracias por su gran atención, nos facilitaron todo lo que queríamos, dan un excelente servicio como ninguno Ariana y Dario. Les agradecemos mucho. Son los mejores, estan el turno de la tarde ellos. Sin duda volveremos a regresar.

Experiência inesquecível. Ficamos no quarto de frente para o mar, quarto amplo, confortável, super bem decorado e moderno, com amenities da Bulgari. O restaurante do hotel é imperdível (caro, mas vale cada centavo pela vista e ambiente). Os hóspedes do hotel também necessitam reservar, mas tem prioridade. O café da manhã é um espetáculo, servido no próprio restaurante do hotel de frente para o mar.

Estadia de 2 dias nada de extraordinário! Ponto positivo é o restaurante que o local é cinematográfico mas a comida pra mim foi abaixo de outras estadias em outros hotéis! O jantar também não surpreendeu! Não me hospedaria novamente somente reservaria o restaurante para o jantar pois o cenário é incrível! Mas fuja de dias muito quentes !

The hotel room was nice. The hotel stall nice. The restaurant was terrible. One of the worst meals I have ever had in 30years traveling to Italy. The waitstaff was the absolute worst I have ever experienced!

The hotel is built for royalty and you are treated as such by the staff. There is nothing that the hotel staff does not take care of.

Rapport qualité-prix très décevant. Prix très élevés pour une chambre supérieure vue mer. La vue mer de réduir à 2 petites fenêtres… Chambre assez spacieuseuse,mais sans fauteuil,ni chaise…;il faut donc s’asseoir sur le lit! Dans tout l’hôtel ni bar,ni coin cozy pour s’asseoir ou se reposer. Accueil très peu chaleureux de la part d’un personnel peu aimable… Beach-club au prix de 150 €/ chambre!!!

Uitstekend gelegen aan de rand van de oude stad. Netheid en vriendelijkheid personeel is top. Unieke locatie restaurant.

Price of rooms reflect an unmatched view and location. But the quality of breakfast and dinner were disappointing. If you like a stale croissant with the most amazing view for 50 euros- this is the hotel. Importantly, the worst part of the hotel was the staff. No one went beyond greeting to do anything. The parking is an absolute nightmare to figure out and the hotel never emailed or made us aware of the circumstances. So all around, not the best value for the incredibly expensive price- other than the view. Our daughter wanted to come join us for one night, and not only was the hotel completely reluctant to provide a cot, they would not even allow her to come with us in the shuttle to the beach. All five of our family members took a van, while our daughter had to take a TukTuk motorcycle to the beach, where she was also prohibited from entering due to “full capacity”, but there were at least 50% open chairs and umbrellas. The hotel staff was so unwilling to help us find a solution to our daughter having no where to sleep for the night to the point where we felt genuinely uncomfortable with her even entering the hotel with us. We offered to pay extra money for her to enter the beach, or shuttle, or even another cot, but they were unmovable. It was not so much that the policy was so severe, but that the service was so unwilling to assist us in alternative solutions. Our stay was fine until this stain of an experience.

Purtroppo mia figlia ha avuto problemi di salute però la gentilezza del personale ed i servizi offerti ci hanno reso comunque piacevole il soggiorno. Un grazie a tutto il personale