Hotel Flora

Stanze un po’ vecchiotte, specialmente i bagni

禁煙の部屋がなく、喫煙がアサイン。 やはりタバコ臭かった

Hjälpsam personal när jag snabbt behövde ett rum en natt till pga inställt flyg. Trevlig personal. Rena fräscha rum. En aning lyhört dock.

The hotel was very conveniently located near the Milan Central station and nice restaurants. The room we stayed in was tired and skimpy in toiletries. One of the front desk guys was rude, very stressed out, and gave us the impression he was ready to explode.

Lite för varmt i rummet. 20 är lagom när man ska sova.

La chambre est le personnel tout était très bien

earlyチェックインはできませんでしたが、荷物を預かっていただけたところすごくよかったです。ネット環境もよくお部屋の中もすごく綺麗でした。洗面台やシャワーなども特に何不自由なく使えました。

Lite långsamt internet ibland. Lite sur personal. Le, lite mer😄

Perfect hotel and location. Have stayed here multiple times

Very clean, cute, staff were great, good breakfast

I do not recommend this hotel. I arrived at the hotel at 1:30 a.m., extremely tired after a long flight. I had booked this hotel only to rest during a short layover. Unfortunately, the experience was very unpleasant from the start. The man at the reception, greeted us with an unfriendly and aggressive attitude. He claimed that the check-in system was not working and insisted on keeping our passports for the check-in process. Passports are official and personal documents, and it is completely unacceptable to keep them overnight. When I refused to hand over our passports, he told me, “Then you can wait here for one hour.” I explained that I needed to rest because I had another flight at 5:00 a.m., but he still refused to proceed unless we gave him our passports. I suggested that he make copies and allow us to keep the originals, but he refused to listen. He wanted to keep our passports for the entire night, which is unacceptable behavior. Nothing was handled professionally or smoothly. In the morning at checkout, after only three hours of sleep, did not communicate at all. I was left waiting without any explanation of what I needed to do. The door was locked during the night, and I had to wait for him to open it. When I told him I needed to leave, he said, “No sir, you need to pay the city tax.” I had no problem paying the tax, but the lack of communication and basic courtesy was unacceptable. At the very least, guests should be clearly informed of what is expected of them.

Bien situé

Comfortable room and very conveniently located. Is on the smaller side, but works for a quick trip.

Personel

I had a quick stay at Hotel Floral before flying out from Milan International Airport. The hotel is very much walking distance from the Milan Central Station. There's elevator and a nice reception of 24/7 Staff support.

Staff cordial

o quarto que ficamos é muito apertado para 3 camas, tivemos que dormir com a janela aberta em frio de 2 graus porque não conseguíamos respirar la dentro. Mas o pior foi que no check out de manhã esquecemos o cartão em cima da escrivaninha, e o senhor da recepção nos tratou super mal, parecia até que ele não tinha outra chave, me fez subir com ele no quarto para buscar o cartão e quase perdemos o ônibus para o aeroporto. Enfim me arrependi de não ter ficado novamente no IH que fiquei nos primeiros dias na cidade e fica há poucos metros, onde atendimento é muito superior e o quarto muito melhor.

Convenient location and nice staff overall!

Great location, clean room, good breakfast.

Clean. convenient. Conscientious staff.