Starhotels Tourist

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Hyvä ja kohtelias henkilökunta

조식이 좋고 객실도 깨끗합니다.

The room was very nice and the staff was excellent. The food was good and location was very close to the metro.

Good day!The hotel didn't provide us with our room for technical reasons, and we had no choice but to accept a cheaper room, and they shousd have provided this information to Expedia...We have been waiting for a month for a refund from your company due to the price difference

clean and comfortable

Everything about the interior of the hotel and the staff was fantastic! The staff was very kind, welcoming, and attentive. The hotel was clean, and the breakfast was top-notch. The only problem was the location, especially in combination with it being New Year’s Eve. The hotel isn’t very close to much, but there were a few restaurants and a shopping mall within walking distance. Apparently, most restaurants (even McDonalds) close very early on NYE in Italy. We had to get room service because we couldn’t find anywhere to eat nearby. Other than that, our stay was wonderful!

Menù colazione vario, grande gentilezza del personale nel soddisfare le mie richieste

Localização excelente. Metrô na porta do hotel. Imediatamente em frente. Supermecado a cerca de 5 a 7 minutos a pé. Instalações excelentes. Quarto muito bom.

Tudo, menos os ruídos das portas ao fechá-las.

Nice clean hotel strategically placed near subway. Easy accesd

The surrounding area was more distant from downtown, shopping, restaurants and bars then anticipated

Staff were extremely helpful. Rooms weren't really suitable for 2 adults and 1 child. Air conditioning was in the hotel but not available to be switched on as main unit was turned off due to season even though rooms and areas in hotel were hot.

Hotel bom, limpo, ótimo restaurante, bom atendimento, excelente café, quarto grande, box e ducha boa, ao lado estação metrô M2.

Amenities need improvement and really needs a makeover. Need smart tvs

Très bon hôtel pour visiter Milan. Grand parking. Chambre confortable et bien équipée. Bonne wifi. TV avec chaînes en français. Métro M5 en face, tram 31 proche. Buffet petit déjeuner bien diversifié. Restaurant correct et pratique.

This was the perfect hotel for exploring Milan with our kids. Immediately opposite a Metro station, it is incredibly quick to get into the centre of Milan - c. 25 minutes and it’s the end of the line, so a seat is guaranteed. The hotel itself is clean and comfortable. Interconnecting rooms are available for those travelling with children. The beds and bedding were extremely comfortable and the best of our stay. Breakfast was good. Parking is available for a nightly charge.

Great find for our family trip. The hotel Is clean and well maintained, we had connecting rooms which was perfect as we‘re travelling with our 2 teenagers. The hotel is situated right next a Metro station so it’s super easy to get into Duomo without the stress of taking the car. The bar was nice and friendly. The only thing that let it down very slightly was the fact that the restaurant was closed, they were doing food in the bar, so you could still eat but it wasn’t great. Mine was cold and my daughters was bland. But other than that the hotel is fab and the staff were all great. We would stay again.

Very comfortable, excellent room for family.

Nous revenons d’un séjour de 3 nuits au Starhotels tourist ! Hôtel sympa pour les petits budgets mais l’accueil reste fortement à améliorer Nous avons été importuné par une femme de ménage très désagréable qui voulait absolument rentrer dans notre chambre pour nettoyer alors même que je n’étais pas disponible étant entrain de m’habiller pour sortir .. elle m’a presque hurlé dessus parce que je lui demandais de revenir dans quelques minutes et elle insistait toujours pour rentrer alors même que j’étais à moitié nue .. Ensuite elle va alerter la réception qui va ensuite à son tour me mettre la pression en m’appelant à plusieurs reprises pour que je la laisse rentrer .. pendant ce temps elle n’arrêtait pas de revenir frapper à la porte Et lorsque je sors pour m’en aller ,elle me lance un regard méchant en fiasquant et murmurant des paroles . Cette scène m’a tellement perturbé que j’ai même oublié mes accessoires en sortant et loupé mon train ce jour là . Une attitude totalement inacceptable et irrespectueuse du client ! Un hôtel qui ne respecte pas ses clients ni leur tranquillité c’est aberrant !! Pour avoir fait des hôtels de luxe à travers le monde je n’ai encore jamais vu ça !! En général soit le client ne veut pas être dérangé ou on revient plutard s’il n’est pas disponible Par ailleurs on m’a poursuivi en salle du petit déjeuner pour me faire régler la note alors que j’étais en table entrain de manger Je vais néanmoins faire une mention spéciale à une gentille dame du bar