Kobe PortTower Hotel

Everything was very nice, except for the elevators. No matter what time of day, morning, late at night I had to wait forever for an elevator. I feel like a 3rd elevator would be a necessary improvement. Other than that the location is amazing and the bus to sannomiya station was also very convient. Room was clean.

Staff is courteous and helpful and they make the difference in our short stay in Kobe. Location is convenient too.

駅（特に阪急）へのアクセスは悪いが逆に観光スポットには近い。 平日利用だったこともあってか、大浴場含め館内は静かで、神戸散策の拠点としては素晴らしかったと思う。

직원이 슈퍼 친절

整體入住體驗良好，職員有禮，無論Wellcome Drink安排、早餐及晚餐都很好，因為有使用停車場，酒店居然提供抹車窗服務，真是一大驚喜。

マラソン後に、大浴場の利用ができたのが助かりました。ロビーのクリスマスの飾りも良かったです。

スタッフの対応が良かったです。

大浴場付きで、ハッピーアワーだと100円で生ビールが飲めました 朝、メリケンパークへの散歩も近いし、 南京町、元町駅も徒歩圏内 三宮駅とホテル間の無料バスも便利でした 神戸に来る時は、ぜひまた利用させてください

駐車場を利用しました。出発前に車を拭いてくれていて、とても嬉しかったです。ありがとうございます。

Clean

温泉やハッピーアワーなどもあり、子供達も楽しめました。

受付スタッフさんは皆さん感じが良く、テキパキしている。朝ごはんをあまり期待していなかったが、種類が多く、めちゃくちゃおいしかったです。神戸に泊まる時はここにまた来ます。

駅もコンビニも近く良好

The staff is nice and tried their best in assisting me despite the language barrier.

トイレが共同 駐車場が提携

大浴場は最高です。サウナもありリラックスできました。部屋はエアコンの音がうるさすぎて、熟睡はできませんでした。スタッフの方に連絡しましたが、耳栓を貸すのでフロントまで取りに来てと言うことで我慢しました。それ以外は良かったです

スタッフが優しかった

朝食がたくさん種類があり　美味しかった

Important to say the Staff are super friendly and courteous. If you have been to a rundown Motel 6 in the USA then you would feel right at home here. This place needs to close for extensive remodel. It is worn out. The smell of mold in the room was overwhelming. The AC was moldy, dirty and didn't work properly. For WHATEVER reason that defies logic they had only one bed sheet on each bed. BUT, it did have a 10 inch thick, down-filled duvet. In the summertime during a 90 plus degree heatwave. SWEAT ALL NIGHT! I know that they have both the top and bottom sheets in their hotel because one of the beds in my room had the top sheet, the other the bottom. I booked a room outfitted for 4 people. It had 2 TWIN beds and only 2 full size towels. Not even full size beds but children's twin beds. It was listed as accommodations for 4. They have a reservation only buffet only restaurant. Easy to book online but you'll wish you hadn't. It is more expensive than the many restaurants near by. We got there just after dinner opened to find a full buffet of mostly cold food. Even the hot food was cold. EVERY fish product on the buffet was not fresh, but obvious leftovers from the previous day. So after all this you ask why didn't I complain to management? My greatest embarrassment and why I am posting a negative review is that I had booked some dear friends in this place 2 weeks earlier. They said that their room was just as bad, and didn't want to hurt my feelings.

夜の散歩も夜景が綺麗　駐車場は少ないが時間帯によっては外部駐車場の方が安く済む