KOKO HOTEL Ikebukuro

I had such a great experience at this hotel. The rooms were spotless, the bed was super comfortable, and I was surprised by how spacious everything felt. I loved the little complimentary touches like body cream, hair oil, and hair ties… so thoughtful! There are laundry machines on site, which made things really convenient, and I really appreciated that they can arrange luggage delivery straight to the airport (not all hotels do that). It’s about a 10 minute walk to Ikebukuro Station, but there’s so much to see and do along the way. Restaurants, cafés, and tons of shops are just steps from the hotel. The area felt incredibly safe, and the staff were genuinely kind, helpful, and spoke great English. Highly recommend for anyone visiting Tokyo and wanting a comfortable, convenient stay in a great neighborhood.

客房整潔，酒店職員熱情有禮，簡單英語能溝通， 每三天一次的例行清潔很妥善； 自助櫃台有與Airporter合作的紙牌供自行填寫，並能妥善交收行李。 美中不足是酒店沒有雨傘供予借用，下雨要到附近便利店買雨衣／雨傘。

The hotel was nice, being rebranded into a Wing property. What made this an excellent hotel was the staff at the front desk. They were so helpful. Unfortunately needed a doctor during the trip the woman at the front helped us find one and even went as far as booking the appointment for us when I had trouble doing it online. Really went above and beyond. They also helped us with the luggage forwarding service which made life so much easier on the last day. Also added bonus they collect the room trash everyday and provide fresh towels. Full room cleaning is once every 3 days.