Rixos Almaty Hotel

Hotel
8.6
/10
Sangat Baik
163 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Shameka

10.0
/ 10
We enjoyed our stay. Everything was in walking distance and getting a taxi was super easy.
Lihat terjemahan

Archishmat

10.0
/ 10
The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.
Lihat terjemahan

Eric

10.0
/ 10
The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
Lihat terjemahan
Di Kawasan
Lihat Peta
506/99 Seifullina Ave, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050012

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Lif
Rixos Almaty Hotel ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Almaty Airport Transfer. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Rixos Almaty Hotel

506/99 Seifullina Ave, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050012
Temui Lebih Banyak Tempat
Lain-lain Rixos Almaty Hotel
Lain-lain 2 Rixos Almaty Hotel

Ketahui Lebih Lanjut Mengenai Rixos Almaty Hotel

Lokasi


Rixos Almaty Hotel ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Almaty Airport Transfer.

Tentang Rixos Almaty Hotel

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Rixos Almaty Hotel eksklusif untuk anda.

Rixos Almaty Hotel adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Dapatkan saat yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Rixos Almaty Hotel.

Semua kemudahan dari Rixos Almaty Hotel

Lain-lain Rixos Almaty Hotel
Lain-lain

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Kakitangan berbilang bahasa
  • Suratkhabar di lobi
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Kolam renang tertutup
  • Mandian Turki
  • Spa
  • Kelab kesihatan
  • Taman
  • Sauna
  • Bilik wap

Kemudahan Umum

  • OTHER
  • Kedai kopi
  • Kopi/teh di lobi
  • Lif
  • Restoran
  • Peti keselamatan

Kemudahan Perniagaan

  • Kemudahan mesyuarat
  • Bilik persidangan
  • Pusat persidangan
  • Pusat perniagaan
  • Bilik persidangan
  • Stesen komputer

Umum

  • Kawasan merokok
  • Bankuet
  • Parkir
  • Teres

Pengangkutan

  • Akses ke stesen kereta api (surcaj)
  • Perkhidmatan limo atau kereta bandar
  • Shuttle kawasan berhampiran dengan surcaj

Makanan dan Minuman

  • Bar
  • Sarapan
  • Bar snek

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut
  • ATM/Perbankan

Mesra Keluarga

  • Kolam renang kanak-kanak

Kemudahan Internet

  • WiFi percuma

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Rixos Almaty Hotel

Nota Penting
  • Fi untuk sarapan bufet: kira-kira KZT 8000 untuk dewasa dan KZT 8000 untuk kanak-kanak
  • Bayaran pengangkutan ulang-alik lapangan terbang: KZT 14000 setiap kenderaan (sehala, maksimum seramai 3 orang)
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Bayaran katil lipat simpan: KZT 7000.0 sehari

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Umur minimum untuk daftar masuk semasa Cuti Musim Bunga adalah 18 tahun
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan sistem keselamatan
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan ALLSAFE (Accor Hotels)

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang dan stesen kereta api (surcaj boleh dikenakan). Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Rixos Almaty Hotel
237
Bilangan tingkat di Rixos Almaty Hotel
10
Fasilitas lain di Rixos Almaty Hotel
Perkhidmatan dobi, Lawatan, Kakitangan berbilang bahasa, Suratkhabar di lobi, Penyimpanan bagasi

Soalan lazim tentang Rixos Almaty Hotel

Apa facilities yang tersedia di Rixos Almaty Hotel?
Berikut facilities yang ada di Rixos Almaty Hotel seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Rixos Almaty Hotel?
Masa check-in di Rixos Almaty Hotel bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Rixos Almaty Hotel menyediakan sarapan pagi?
Ya, Rixos Almaty Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Rixos Almaty Hotel?
Rixos Almaty Hotel ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Rixos Almaty Hotel?
Rixos Almaty Hotel mempunyai 10 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Rixos Almaty Hotel

8.6
Sangat Baik
Daripada 161 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.8

Lokasi

8.6

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Rixos Almaty Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jose Antonio
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Es un hotel con muy buenas instalaciones públicas como el lobby, restaurantes, gimnasio, tiendas; pero las habitaciones están terribles, alfombras sucias, las ventanas no cierran, se inundó la regadera, la luz funciona mal y el aspecto general dentro de la habitación es muy vieja y descuidada. Hice un reporte en front desk y solo ofrecieron una disculpa , terrible experiencia .
Read More
Shameka
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

We enjoyed our stay. Everything was in walking distance and getting a taxi was super easy.
STEFANO
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

Esperienza positiva, se non fosse stato per l'acqua appena tiepida e dopo averla fatta scorere diversi minuti nella doccia. Un hotel 5 stelle non può avere di questi problemi. Personale gentile e ristorante carino. Grandiosa la SPA
STEFANO
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 38 minggu yang lalu

Hotels.com verified review

Hotel imponente e camera silenziosa. Personale gentile, tuttavia alcune problematiche come non avere l’acqua calda per la doccia ha compromesso un giudizio più positivo del soggiorno, che nel complesso è stato piacevole.
Jayshan
2.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

What a bizarre experience.
nicola
4.0
/10
Diulas 82 minggu yang lalu

Hotels.com verified review

I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed
Anton
8.0
/10
Diulas 82 minggu yang lalu

Expedia Group verified review

We enjoy our stay!
Archishmat
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 95 minggu yang lalu

Expedia Group verified review

The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.
Eric
icon-Perniagaan dan Rekreasi Percutian Keluarga
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 110 minggu yang lalu

Expedia Group verified review

The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
Vincenzo
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 131 minggu yang lalu

Hotels.com verified review

Great hotel in a very convenient location, will definitely stay there again
Harry
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 131 minggu yang lalu

Hotels.com verified review

I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this
Anthony
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 133 minggu yang lalu

Expedia Group verified review

Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.
Read More
RITCHIE
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 135 minggu yang lalu

Expedia Group verified review

This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered.
Read More
Verified traveler
6.0
/10
Diulas 143 minggu yang lalu

Hotels.com verified review

Check in only at 2.00 pm Long waiting time Rooms old. Need refreshment
Alper
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 144 minggu yang lalu

Expedia Group verified review

.
Nataliya
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 163 minggu yang lalu

Expedia Group verified review

Rooms require renovation but overall it’s a good option in a comfortable location
Bashir
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 167 minggu yang lalu

Expedia Group verified review

Good
Neelesh
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 169 minggu yang lalu

Expedia Group verified review

Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration.
Read More
Lance
2.0
/10
Diulas 172 minggu yang lalu

Hotels.com verified review

I’ve stayed many times at the Rixos and this was by far the worst stay. I’ll start with the positive which was the Spa. The negatives 5 emails and 2 phone calls to arrange airport pickup. Arrived at 18.00 to be told the room was not ready. Ordered room service. After 90 minutes it didn’t arrive so I cancelled. No towels left after housekeeping. Had to go and find the housekeeping staff to get staff. Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable.
Read More
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 172 minggu yang lalu

Hotels.com verified review

I arrived very early, due to early flights. They weren't at all accommodating. I tried to explain that I spent 30+ hours in airplanes and airports, and needed rest very badly. They said they had room available but couldn't let me check in until the official check in time. I get it when they are fully booked, but that wasn't the case. If you're in the hospitality business, it's often appreciated by customers when the hotel is more welcoming and accommodating, especially a highly-rated hotel. I spent 5 hours in the lobby, waiting. Unacceptable!! I travel a lot, and in most cases when my flights arrive early, hotels don't make me wait and feed me their "policy" excuse. They just accommodate. I didn't get a warm welcome at Rixos.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Rixos Almaty Hotel

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.6
Sangat Baik
Daripada 161 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.8

Lokasi

8.6

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Rixos Almaty Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jose Antonio
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Es un hotel con muy buenas instalaciones públicas como el lobby, restaurantes, gimnasio, tiendas; pero las habitaciones están terribles, alfombras sucias, las ventanas no cierran, se inundó la regadera, la luz funciona mal y el aspecto general dentro de la habitación es muy vieja y descuidada. Hice un reporte en front desk y solo ofrecieron una disculpa , terrible experiencia .
Read More
Shameka
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

We enjoyed our stay. Everything was in walking distance and getting a taxi was super easy.
STEFANO
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

Esperienza positiva, se non fosse stato per l'acqua appena tiepida e dopo averla fatta scorere diversi minuti nella doccia. Un hotel 5 stelle non può avere di questi problemi. Personale gentile e ristorante carino. Grandiosa la SPA
STEFANO
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 38 minggu yang lalu

Hotels.com verified review

Hotel imponente e camera silenziosa. Personale gentile, tuttavia alcune problematiche come non avere l’acqua calda per la doccia ha compromesso un giudizio più positivo del soggiorno, che nel complesso è stato piacevole.
Jayshan
2.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

What a bizarre experience.
nicola
4.0
/10
Diulas 82 minggu yang lalu

Hotels.com verified review

I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed
Anton
8.0
/10
Diulas 82 minggu yang lalu

Expedia Group verified review

We enjoy our stay!
Archishmat
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 95 minggu yang lalu

Expedia Group verified review

The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.
Eric
icon-Perniagaan dan Rekreasi Percutian Keluarga
Perniagaan dan Rekreasi Percutian Keluarga
10.0
/10
Diulas 110 minggu yang lalu

Expedia Group verified review

The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
Vincenzo
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 131 minggu yang lalu

Hotels.com verified review

Great hotel in a very convenient location, will definitely stay there again
Harry
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 131 minggu yang lalu

Hotels.com verified review

I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this
Anthony
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 133 minggu yang lalu

Expedia Group verified review

Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.
Read More
RITCHIE
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 135 minggu yang lalu

Expedia Group verified review

This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered.
Read More
Verified traveler
6.0
/10
Diulas 143 minggu yang lalu

Hotels.com verified review

Check in only at 2.00 pm Long waiting time Rooms old. Need refreshment
Alper
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 144 minggu yang lalu

Expedia Group verified review

.
Nataliya
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 163 minggu yang lalu

Expedia Group verified review

Rooms require renovation but overall it’s a good option in a comfortable location
Bashir
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 167 minggu yang lalu

Expedia Group verified review

Good
Neelesh
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 169 minggu yang lalu

Expedia Group verified review

Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration.
Read More
Lance
2.0
/10
Diulas 172 minggu yang lalu

Hotels.com verified review

I’ve stayed many times at the Rixos and this was by far the worst stay. I’ll start with the positive which was the Spa. The negatives 5 emails and 2 phone calls to arrange airport pickup. Arrived at 18.00 to be told the room was not ready. Ordered room service. After 90 minutes it didn’t arrive so I cancelled. No towels left after housekeeping. Had to go and find the housekeeping staff to get staff. Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable.
Read More
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 172 minggu yang lalu

Hotels.com verified review

I arrived very early, due to early flights. They weren't at all accommodating. I tried to explain that I spent 30+ hours in airplanes and airports, and needed rest very badly. They said they had room available but couldn't let me check in until the official check in time. I get it when they are fully booked, but that wasn't the case. If you're in the hospitality business, it's often appreciated by customers when the hotel is more welcoming and accommodating, especially a highly-rated hotel. I spent 5 hours in the lobby, waiting. Unacceptable!! I travel a lot, and in most cases when my flights arrive early, hotels don't make me wait and feed me their "policy" excuse. They just accommodate. I didn't get a warm welcome at Rixos.
Read More
Bilangan ulasan setiap halaman
20
40