Ahava Hotel

Tuvimos un problema con un tour había entregado la habitación y nos permitieron dejar en resguardo el equipaje

Acceptable

Clean room, great stay, easy access

For the price, you cannot beat the Ahava hotel. Located right in the heart of Playa del Carmen, the location is amazing and the hotel is nice. It does get loud in the evenings, but we didn't mind and had no problem falling asleep. I will definitely stay here again the next time we visit.

We checked out the next morning, and they charged us an additional fee for each room per day. The rooms and restrooms were so filthy that I fell ill the same night my asthma flared up due to the mold. The towels and bed sheets were so dirty that my family and I were rushed all over our bodies.

Todo bien, solo que no tuvimos bote de basura en la habitación.

Todo bien muy limpio el hotel

Me encanto el servicio de recepción y esta muy bien todo excelente

No corresponde a las fotos de la publicación.

Quarto limpo, chuveiro bom, funcionários atenciosos e prestativos. O melhor de tudo é a localização, fica ao lado do CocoBongo

Las fotos están muy bien hechas, pero la realidad es diferente. Las imágenes son claras y hacen parecer que las habitaciones son luminosas y limpias. Reservamos 6 habitaciones y estaban sucias en los detalles, oscuras; la mitad de las habitaciones del edificio dan hacia la nada, no tienen luz y por la ventana no entra iluminación. Las sábanas estaban rotas y manchadas. El edificio tiene 3 pisos y no hay ascensor, y nadie te ayuda a subir las maletas. Nos ofrecieron cambiarnos a habitaciones King Size, pero la limpieza era la misma: sábanas viejas y manchadas. Teníamos otra reserva por 8 noches más y pedimos al menos un reembolso parcial. No recibimos ninguna respuesta. Se quedaron con más de 1700 euros. Preferimos perder el dinero antes que quedarnos ahí. Fotos engañosas. Atención.

Nunca tuvimos algún problema el personal muy atento, las habitaciones limpias

Si vas a tomar tours, esta es una buena opcion ya que solo llegaras a dormir

Bien pero pues si faltó algunas mejor amenidades y la alberca no me gustó

Central location. They provide earplugs.

Ok hotel but very low water pressure in shower and in the evening some music from club Congo Bongo. My safety box was locked but personell fix it next day. Generally power outages in evenings and sometime in the afternnon, but that was entire area, not only this hotel.

Overall it was good, considering the price, but there was no hot water and blanket in my room.

Air condition was fine, the toilet seat was very flimsy, it would collapse I to the toilet as you sat on it. They also do not provide and blanket, so it's tricky to set AC, too cold and you feel cold, too high and you feel humid.

This was a terrible mistake and experience. The bathrooms are coed and to walk into two men having sex in the shower, makes you not want to have a shower afterwards. It is very humid very hot and the most loudest place I have ever stayed. It is across from senior frogs. Literally, I had painful migraines. They will not switch rooms for you. You will be stuck in what I called tormenting noise beyond construction it sounded like seven bands going off at once on megaphones I would have to get up and leave and go sit at the beach until 334 in the morning until they finally stopped because I could not even handle being in the room my bike was thrown in the garbage. The staff would always ask me for cigarettes or drink. I did not sleep the entire time I was there or shower because the bathrooms are so gross and obviously they don’t care what happens in the bathroom after walking into what I saw two men getting it on And even a girl in the men’s bathroom because I believe it’s Covid. I’m not sure but there is no regulation there.

This is a neat little hotel close to the tourist hub of Playa Del Carmen. Bit noisy at night but I was happy with the value and product.