Allegro Playacar - All Inclusive

Lain-lain
7.8
/10
Baik
1,001 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Bekim

10.0
/ 10
Great budget resort. Small but everything you need is there. Rooms are very cozy . Service was great ..
Lihat terjemahan

Lorenda

10.0
/ 10
The food was delicious with many options each day, the beach was beautiful and we always had enough chairs. The rooms were the perfect size and always clean, the staff was very happy and accommodating to our large group. With an older resort there are always a few things, hot water was not always at a premium and some of the beds and linens could use an update.
Lihat terjemahan

Cecilia

10.0
/ 10
Staff number one. Excellent food. I had the chance to have a room sea view which was excellent. Room was clean and with the necessary amenities, with a big balcony. I did enjoy my stay in the hotel.
Lihat terjemahan
Di Kawasan
Lihat Peta
Lote Hotelero No. 7, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Penginapan di Allegro Playacar - All Inclusive ialah pilihan yang baik apabila anda melawat Solidaridad. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Allegro Playacar - All Inclusive

Lote Hotelero No. 7, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Temui Lebih Banyak Tempat
Lobi Allegro Playacar - All Inclusive
Lobi 2 Allegro Playacar - All Inclusive

Ketahui Lebih Lanjut Mengenai Allegro Playacar - All Inclusive

General


Berdekatan Pantai Playacar

Location


Dengan penginapan di Allegro Playacar - All Inclusive di Playa del Carmen (Playacar), anda akan berada dalam lingkungan 5 minit memandu dari Quinta Avenida dan Pantai Playacar. Hartanah merangkumi semua ini berada 2.4 km dari Pantai Utama Playa del Carmen dan 7.8 km dari Taman Tema Xplor.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Laluan Basikal di Paseo Xaman-Ha - 0.6 km / 0.4 mi
Runtuhan Mayan Playacar - 0.7 km / 0.4 mi
Pantai Playacar - 1.1 km / 0.7 mi
Pemeliharaan Unggas Xaman Ha - 1.2 km / 0.8 mi
Plaza Paraiso - 1.7 km / 1.1 mi
Paseo del Carmen - 1.8 km / 1.1 mi
Quinta Avenida - 2 km / 1.2 mi
Terminal Maritim Playa del Carmen - 2 km / 1.3 mi
Taman Pengasas - 2 km / 1.3 mi
Portal Maya - 2.1 km / 1.3 mi
Padang Golf Mahi - 2.2 km / 1.4 mi
Pantai Utama Playa del Carmen - 2.3 km / 1.4 mi
Chabad Playa del Carmen - 2.4 km / 1.5 mi
Mercado Playa del Carmen - 2.5 km / 1.5 mi
Muzium Wonders 3D - 2.5 km / 1.6 mi

Lapangan terbang terdekat ialah:
Cozumel, Quintana Roo (CZM-Lapangan Terbang Antarabangsa Cozumel) - 32.6 km / 20.3 mi
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 59.2 km / 36.8 mi

Lapangan terbang pilihan untuk Allegro Playacar - All Inclusive ialah Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun).

Facilities


Berendam dalam salah satu daripada 3 kolam renang terbuka atau berseronok dengan kemudahan rekreasi lain, yang termasuk sebuah gelanggang tenis terbuka dan pusat kecergasan. Ciri-ciri tambahan di hartanah ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Puaskan selera anda dengan masakan antarabangsa di Topaz, salah sebuah daripada 5 restoran di hartanah. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:00.

Rooms


Selesakan diri anda di salah satu daripada 286 bilik tamu yang menampilkan item bar mini percuma dan televisyen skrin rata. Bilik mempunyai balkoni atau laman dalam persendirian. Program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

Semua kemudahan dari Allegro Playacar - All Inclusive

Bar, Kafe dan Lounge Allegro Playacar - All Inclusive
Bar, Kafe dan Lounge
Kolam Renang Allegro Playacar - All Inclusive
Kolam Renang
Kemudahan Hiburan Allegro Playacar - All Inclusive
Kemudahan Hiburan
Pusat Kecergasan Allegro Playacar - All Inclusive
Pusat Kecergasan
Ruang Umum Allegro Playacar - All Inclusive
Ruang Umum

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Daftar masuk ekspres
  • Perkhidmatan perkahwinan
  • Daftar keluar ekspres
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Sukan & Rekreasi

  • Bola tampar pantai
  • Menyelam
  • Snorkel
  • Kecergasan
  • Bola keranjang
  • Biliard
  • Gelanggang tenis

Aktiviti

  • Kedai
  • Kolam renang terbuka
  • Kemudahan luar
  • Taman

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan bufet
  • Sarapan
  • Bar snek

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Bilik mandi mudah diakses OKU
  • Pembolehcapaian mudah
  • Laluan mudah diakses OKU

Kemudahan Umum

  • Kopi/teh di lobi
  • Parkir
  • Kawasan bebas rokok
  • Peti keselamatan

Umum

  • Dewan sambutan
  • Parkir
  • Teres

Mesra Keluarga

  • Kelab kanak-kanak
  • Kolam renang kanak-kanak

Kemudahan Berhampiran

  • Kedai cenderamata
  • ATM/Perbankan

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Allegro Playacar - All Inclusive

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Service Animals Not Allowed

Dasar Tambahan

Hos/pengurus hartanah profesional, Mesra LGBTQIA+, Green Globe, Tiada Lif

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Allegro Playacar - All Inclusive
286
Bilangan tingkat di Allegro Playacar - All Inclusive
2
Fasilitas lain di Allegro Playacar - All Inclusive
Perkhidmatan dobi, Kakitangan berbilang bahasa, Daftar masuk ekspres, Perkhidmatan perkahwinan, Daftar keluar ekspres

Soalan lazim tentang Allegro Playacar - All Inclusive

Apa facilities yang tersedia di Allegro Playacar - All Inclusive?
Berikut facilities yang ada di Allegro Playacar - All Inclusive seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Allegro Playacar - All Inclusive?
Masa check-in di Allegro Playacar - All Inclusive bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Allegro Playacar - All Inclusive menyediakan sarapan pagi?
Ya, Allegro Playacar - All Inclusive menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Allegro Playacar - All Inclusive?
Allegro Playacar - All Inclusive ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Allegro Playacar - All Inclusive?
Allegro Playacar - All Inclusive mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Allegro Playacar - All Inclusive

7.8
Baik
Daripada 1,001 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.2

Lokasi

9.4

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Allegro Playacar - All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Karen
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

First day, upon arrival around 5pm the room we were given was not ready, the bed sheets were still stripped off the bed and it hadn't been cleaned. So we had to go back to the front desk and get another room. We booked an excursion to Xelha via the resort's activity center and was told to bring our own towel. We of course didn't have our own towel as the resort provided this, begged for a towel that we can bring but no luck, only to find out that Xelha provides FREE towel. This is something their activity center or their concierge should know by now as Xelha is one of their major attractions they offer for years! Their ala cart dinner places were also limited, you get to chose from 2 a night aside from the buffet. On a plus side, their buffer or restaurant staff were always friendly, some went above and beyond. The resort is also close to Playa Carmen 5th ave, 150 Pesos and you're there via taxi. Overall we enjoyed our stay due to the wide, white-sand, beach front really made up for all the little hiccups we experienced and their friendly staff at the restaurants. Would come back just for the beach alone!
Read More
Bekim
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great budget resort. Small but everything you need is there. Rooms are very cozy . Service was great ..
Daisy
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The rooms were comfortable.
Marcie
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Rooms are bungalow style with I believe 8 units per (4 up and 4 down). Def roomy enough for a couple. Shower temperature can take a bit in the morning to warm up and pressure is mid. Very prompt with room cleaning once you put your sign on the door, but some areas could use improvements (example we were there 7 nights and there was blue toothpaste splattered from previous stays on the sides of the mirror and hairs on the shower walls that were never cleaned. Beaches were beautiful and cleaned daily, very little seaweed in water/sand. Was very difficult to obtain reservations for the a la carte restaurants...we were only successful once in 7 days. Buffet had good variety of food, not always hot or even warm, they could use some warming trays underneath food. Not a huge variety for lunches, as buffet isn't open, just snack bar and pizzas ready made. Overall, we did enjoy our stay, but I would likely not return, for a few reasons...one of which is the very hard/firm bed.
Read More
Lorenda
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The food was delicious with many options each day, the beach was beautiful and we always had enough chairs. The rooms were the perfect size and always clean, the staff was very happy and accommodating to our large group. With an older resort there are always a few things, hot water was not always at a premium and some of the beds and linens could use an update.
Read More
William
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Nice room, the pools were well maintained. The buffet had lots of variety!
Jose
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Au top
Leslie
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Our room was clean, however the bathroom room area had odor of sewer. We reported this to the front desk staff and he said someone would be at our room right away. No one came. No one contacted us. We kept toilet cover shut and bathroom door shut. The odor would come and go for the rest of our stay. The staff at the pool, breakfast and buffet are attentive and friendly. We always enjoy our time at the Allegro! Beach was beautiful!
Read More
Luigi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Avevamo una bella camera al primo piano, dove da lontano si mirava la piscina a pochi passi dalla spiaggia e dal mare un resort immerso nel verde abbiamo trascorso 14 notti abbastanza bene, il tasto dolente, il cibo, il self-service molto ripetitivo spesso sempre le stesse cose, le cose che ti trovavi la mattina te le ritrovavi nella maggior parte dei casi a pranzo e la sera a lungo andare tutto questo stufava molto siamo andati 2 × 1 al ristorante italiano e l’altro messicano, previo una fila da fare per prenotarsi, ma anche lì una delusione, il cibo niente di particolare nella cucina pseudo italiana assolutamente no e né quella messicana di questo posto è il tasso dolente e il cibo
Read More
Jason
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The resort was lacking in so many ways
Erin
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Absolutely fabulous!
Richard
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
2.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

There were three couples on the trip. Two did not have hot water during their stay. Marvin at the front desk kept hanging up on one of the couples because he was alone at the front desk. They just kept saying they would take care of it. One also did not have a working safe or coffee maker. The desk staff was terrible and didn't want to be bothered. The food was ok, but the food temperature needed to be better regulated. Food was just barely warm sometimes. One huge plus was the wait\bar staff. Humberto, Bernardo, Gerardo, Armando, Lucas, Moses among many others made the trip fun and enjoyable. Without them it would have been terrible. We will not return.
Read More
Kimberly
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

The location and beach were excellent—by far the best part of this resort. The staff was friendly and housekeeping did a great job. Unfortunately, the food was repetitive and below average, except for the New Year’s Eve dinner, which was outstanding. The specialty restaurant reservation system was awful, requiring guests to stand in line for up to an hour every morning. Hot water was inconsistent, the adult swim-up bar was overrun with kids, and policies were not enforced. The gym had broken equipment and cleanliness issues. Entertainment was very poor overall—loud, crackling sound, amateurish shows, and many guests walked out. Great beach, but too many operational issues to recommend.
Read More
Martín
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

...
Cecilia
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Staff number one. Excellent food. I had the chance to have a room sea view which was excellent. Room was clean and with the necessary amenities, with a big balcony. I did enjoy my stay in the hotel.
Melissa
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

The beach was beautiful!
Penelope Monique
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

I am a firm believer in giving an honest opinion so people know what to expect. Check in was easy got there a bit early so only 1 of 3 of our rooms was ready but we got our bracelets and was able to go change in the room that was ready and then go grab some lunch by the time that was done we were able to get the rest of our rooms. Rooms were clean and spacious a bit dated but they worked. All rooms were thatched roof with just a sheer fabric between you and the roof so hearing the wind and animals was a bit louder than normal but air worked and tv had several english channels so in the evening was able to watch movies. Grounds were pretty and decent sized pools. Also wonderful spacious beach area. Things i would improve is another bar open during the day other than the pool bar. Also the snack bar closes 1 hour after lunch buffet so not very convenient. Not many entertainment crew activities throughout the day only like 4 then the nightly show that doesn't start until 9:30. The buffet kinda had few options because it seemed like the same thing most evenings and dont get me started about the specialty dinners. Trying to book those is a nightmare have to go see a guy at a desk starting at 8:30am but if your not in line at 8 chances are no reservation and even if you are plus the 1 time we got a reservation out of 3 tries the food was not very good. Would I go there again maybe but i am a very laid back person if you like lots of options not the place for you. Shopping a 15 min
Read More
Anisley
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Muy buen trato lo recomiendo muchísimo
RAUL
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

EL PERSONAL DE LIMPIEZA ES MUY AMABLE
Everardo
6.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

el servicio de bebidas y comida estan muy limitados muy diferentes a otros hoteles de playacar
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Allegro Playacar - All Inclusive

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
7.8
Baik
Daripada 1,001 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.2

Lokasi

9.4

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Allegro Playacar - All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Karen
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

First day, upon arrival around 5pm the room we were given was not ready, the bed sheets were still stripped off the bed and it hadn't been cleaned. So we had to go back to the front desk and get another room. We booked an excursion to Xelha via the resort's activity center and was told to bring our own towel. We of course didn't have our own towel as the resort provided this, begged for a towel that we can bring but no luck, only to find out that Xelha provides FREE towel. This is something their activity center or their concierge should know by now as Xelha is one of their major attractions they offer for years! Their ala cart dinner places were also limited, you get to chose from 2 a night aside from the buffet. On a plus side, their buffer or restaurant staff were always friendly, some went above and beyond. The resort is also close to Playa Carmen 5th ave, 150 Pesos and you're there via taxi. Overall we enjoyed our stay due to the wide, white-sand, beach front really made up for all the little hiccups we experienced and their friendly staff at the restaurants. Would come back just for the beach alone!
Read More
Bekim
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great budget resort. Small but everything you need is there. Rooms are very cozy . Service was great ..
Daisy
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The rooms were comfortable.
Marcie
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Rooms are bungalow style with I believe 8 units per (4 up and 4 down). Def roomy enough for a couple. Shower temperature can take a bit in the morning to warm up and pressure is mid. Very prompt with room cleaning once you put your sign on the door, but some areas could use improvements (example we were there 7 nights and there was blue toothpaste splattered from previous stays on the sides of the mirror and hairs on the shower walls that were never cleaned. Beaches were beautiful and cleaned daily, very little seaweed in water/sand. Was very difficult to obtain reservations for the a la carte restaurants...we were only successful once in 7 days. Buffet had good variety of food, not always hot or even warm, they could use some warming trays underneath food. Not a huge variety for lunches, as buffet isn't open, just snack bar and pizzas ready made. Overall, we did enjoy our stay, but I would likely not return, for a few reasons...one of which is the very hard/firm bed.
Read More
Lorenda
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The food was delicious with many options each day, the beach was beautiful and we always had enough chairs. The rooms were the perfect size and always clean, the staff was very happy and accommodating to our large group. With an older resort there are always a few things, hot water was not always at a premium and some of the beds and linens could use an update.
Read More
William
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Nice room, the pools were well maintained. The buffet had lots of variety!
Jose
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Au top
Leslie
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Our room was clean, however the bathroom room area had odor of sewer. We reported this to the front desk staff and he said someone would be at our room right away. No one came. No one contacted us. We kept toilet cover shut and bathroom door shut. The odor would come and go for the rest of our stay. The staff at the pool, breakfast and buffet are attentive and friendly. We always enjoy our time at the Allegro! Beach was beautiful!
Read More
Luigi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Avevamo una bella camera al primo piano, dove da lontano si mirava la piscina a pochi passi dalla spiaggia e dal mare un resort immerso nel verde abbiamo trascorso 14 notti abbastanza bene, il tasto dolente, il cibo, il self-service molto ripetitivo spesso sempre le stesse cose, le cose che ti trovavi la mattina te le ritrovavi nella maggior parte dei casi a pranzo e la sera a lungo andare tutto questo stufava molto siamo andati 2 × 1 al ristorante italiano e l’altro messicano, previo una fila da fare per prenotarsi, ma anche lì una delusione, il cibo niente di particolare nella cucina pseudo italiana assolutamente no e né quella messicana di questo posto è il tasso dolente e il cibo
Read More
Jason
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The resort was lacking in so many ways
Erin
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Absolutely fabulous!
Richard
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
2.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

There were three couples on the trip. Two did not have hot water during their stay. Marvin at the front desk kept hanging up on one of the couples because he was alone at the front desk. They just kept saying they would take care of it. One also did not have a working safe or coffee maker. The desk staff was terrible and didn't want to be bothered. The food was ok, but the food temperature needed to be better regulated. Food was just barely warm sometimes. One huge plus was the wait\bar staff. Humberto, Bernardo, Gerardo, Armando, Lucas, Moses among many others made the trip fun and enjoyable. Without them it would have been terrible. We will not return.
Read More
Kimberly
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

The location and beach were excellent—by far the best part of this resort. The staff was friendly and housekeeping did a great job. Unfortunately, the food was repetitive and below average, except for the New Year’s Eve dinner, which was outstanding. The specialty restaurant reservation system was awful, requiring guests to stand in line for up to an hour every morning. Hot water was inconsistent, the adult swim-up bar was overrun with kids, and policies were not enforced. The gym had broken equipment and cleanliness issues. Entertainment was very poor overall—loud, crackling sound, amateurish shows, and many guests walked out. Great beach, but too many operational issues to recommend.
Read More
Martín
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

...
Cecilia
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Staff number one. Excellent food. I had the chance to have a room sea view which was excellent. Room was clean and with the necessary amenities, with a big balcony. I did enjoy my stay in the hotel.
Melissa
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

The beach was beautiful!
Penelope Monique
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Rekreasi Percutian Keluarga
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

I am a firm believer in giving an honest opinion so people know what to expect. Check in was easy got there a bit early so only 1 of 3 of our rooms was ready but we got our bracelets and was able to go change in the room that was ready and then go grab some lunch by the time that was done we were able to get the rest of our rooms. Rooms were clean and spacious a bit dated but they worked. All rooms were thatched roof with just a sheer fabric between you and the roof so hearing the wind and animals was a bit louder than normal but air worked and tv had several english channels so in the evening was able to watch movies. Grounds were pretty and decent sized pools. Also wonderful spacious beach area. Things i would improve is another bar open during the day other than the pool bar. Also the snack bar closes 1 hour after lunch buffet so not very convenient. Not many entertainment crew activities throughout the day only like 4 then the nightly show that doesn't start until 9:30. The buffet kinda had few options because it seemed like the same thing most evenings and dont get me started about the specialty dinners. Trying to book those is a nightmare have to go see a guy at a desk starting at 8:30am but if your not in line at 8 chances are no reservation and even if you are plus the 1 time we got a reservation out of 3 tries the food was not very good. Would I go there again maybe but i am a very laid back person if you like lots of options not the place for you. Shopping a 15 min
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Anisley
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Rekreasi Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Muy buen trato lo recomiendo muchísimo
RAUL
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Rekreasi Percutian Keluarga
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

EL PERSONAL DE LIMPIEZA ES MUY AMABLE
Everardo
6.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

el servicio de bebidas y comida estan muy limitados muy diferentes a otros hoteles de playacar
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