Quartz Hotel & SPA

Very noisy bed, squeaky window, cleaners, cleaning windows early in the morning

Overall my stay at Quartz hotel was Good, it could’ve been great but I found myself stuck for 2 hrs inside of the restroom until maintenance was finally able to open the door. They did accommodate me after with a free upgrade to a suite and spa credit. The staff were great . Only other complaint is the plumbing, the drains were very slow and black sludge would come out at time.

The front desk was not friendly and they had too many people working reception.

Love it

Great hotel. Great service

We had great experience with the help of Godofredo that made sure everything was great we celebrated our anniversary there and he was great coordinating everything we will stay there every time we visit.

Todo excelente

Always stay here when out in Tijuana, love their breakfast and overall their service.

Excellent

5 stars

Nice

Nice place

Nice hotel.

Excelente hotel muy moderno y bonito

The personal customer service is excellent! The food is second to none. I’ve stayed at Quartz 3-4 times and it never disappoints.

Great place to stay

The restaurant was excellent. Staff was friendly and mostly spoke English which was very comfortable. Security was very comforting as well

Good 👍

The hotel was very nice and conveniently located next to the medical center I had my procedure at. I paid $267 total for a standard double for one night.The room was very clean and modern. It was located on the 7th floor and faced the street, no noise was heard.My issues were the control panels for all the fancy lighting and curtains had no instructions.While turning off the bathroom light I pressed the button twice and the whole room went dark, tv turned off, and outside curtain went up.That was strange.We were hungry and could have taken advantage of their 24hr room service but the phone was inoperable.There was a 7/11 also on the same property and felt safe to go get some snacks.The usb adapter next to the bed was damaged, as well as the electric outlet. The background light behind the tv was stuck flashing.The soaps provided in the shower weren’t quality and could definitely be improved.We needed extra towels and requested them at the front desk after we had to go downstairs for food.They came to the room very promptly.The staff were all very professional and attentive.They apologized for the phone being out of order but said it could not be replaced until the following day.That was unfortunate as if we would have had a medical emergency, assistance to our room would have been difficult to get. The breakfast included was delicious and was available until our very convenient checkout at noon.This would have been a 5 star stay if not for those inconveniences.

Amazing great location