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Mövenpick Hotel Mansour Eddahbi Marrakech

Hotel
8.4
/10
Sangat Baik
1,001 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Baljinder Singh

10.0
/ 10
Lovely hotel. We were offered a free upgrade to the penthouse. Staff were friendly and service was great. Heated pool.
Lihat terjemahan

Ardeshir

10.0
/ 10
Even though I am giving this resort a 5-star rating, you must read this carefully—because by American standards, this may not be your cup of tea. The resort itself is nice, but the service can be extremely poor unless you engage management directly—even for basic needs like fresh towels or a TV remote battery. Your experience will depend on your patience and willingness to escalate issues. My recent stay at the Mövenpick Hotel Mansour Eddahbi Marrakech was initially very challenging, but ultimately redeemed by outstanding management. I arrived with a Junior Suite booking and upgraded to a Luxury Suite, but the first room had a broken shower and an undesirable view. The second suite smelled strongly of cigarette smoke despite being non-smoking. After spending much of the evening changing rooms, I returned to a Junior Suite, which unfortunately had no window in the bedroom and poor ventilation since the AC was not operating, making it uncomfortably warm. Housekeeping was highly disappointing. Multiple requests for basic items were repeatedly promised but never delivered, even after follow-ups—far below five-star expectations. What made the difference was management. Mr. Lahcen, the supervisor, was attentive and resolved the situation by providing a significantly better room & quickly addressed the service issues. Thanks to him, my experience was turned around. Without their intervention, this would have been a 1-star stay.
Lihat terjemahan

Karl

10.0
/ 10
Stayed for three nights in Marrakesh, before and after my adventures in Zagora. Each time I returned, the staff greeted me with a natural, honest kindness that made the place feel almost familiar. The restaurants, the bars, the peaceful pool, all pleasant. A quiet corner of calm in the middle of the city’s constant motion.
Lihat terjemahan
Di Kawasan
Lihat Peta
Avenue Mohamed VI, Marrakesh, Marrakesh-Safi, Morocco, 40000

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Mövenpick Hotel Mansour Eddahbi Marrakech terletak di kawasan / bandar Marrakesh. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Mövenpick Hotel Mansour Eddahbi Marrakech

Avenue Mohamed VI, Marrakesh, Marrakesh-Safi, Morocco, 40000
Temui Lebih Banyak Tempat
Lobi Mövenpick Hotel Mansour Eddahbi Marrakech
Lobi 2 Mövenpick Hotel Mansour Eddahbi Marrakech

Ketahui Lebih Lanjut Mengenai Mövenpick Hotel Mansour Eddahbi Marrakech

General


Berdekatan Menara Mall

Location


Dengan penginapan di Mövenpick Hotel Mansour Eddahbi Marrakech dalam Marrakech (Gueliz), anda akan berdekatan dengan Palais des Congrès dan 10 minutes by foot from Taman Menara. Hotel mesra keluarga ini berada 2.9 km dari Masjid Koutoubia dan 3.3 km dari Souk Medina.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Palais des Congrès - 0.2 km / 0.1 mi
Avenue Mohamed VI - 0.3 km / 0.2 mi
Tenis Diraja Harti - 0.8 km / 0.5 mi
Taman Harti - 0.8 km / 0.5 mi
Taman Menara - 0.9 km / 0.5 mi
Teater Diraja - 0.9 km / 0.6 mi
Menara Mall - 1 km / 0.6 mi
Grand Poste Gueliz - 1.5 km / 0.9 mi
Cyber Park - 1.5 km / 0.9 mi
Place du 16 November - 1.6 km / 1 mi
Plaza Marrakech - 1.6 km / 1 mi
Pusat Beli-belah Carré Eden - 1.6 km / 1 mi
Place of Youth - 1.6 km / 1 mi
Kasino Marrakech - 1.8 km / 1.1 mi
Ecomusee Berbere - 1.8 km / 1.1 mi

Lapangan terbang utama terdekat adalah Marrakech (RAK-Menara) - 5.2 km / 3.2 mi

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk 3 kolam renang terbuka, kelab malam dan sebuah kelab kesihatan. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj).

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Kemudahan acara di hotel ini terdiri daripada pusat persidangan dan bilik mesyuarat. Letak kenderaan valet percuma terdapat di tapak hartanah.

Dining


Nikmati masakan Mediterranean di Urban Brasserie, salah sebuah daripada 3 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:30 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 503 bilik tamu yang menampilkan bar mini dan Televisyen LCD. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi dilengkapkan dengan pengering rambut dan jubah mandi. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

Semua kemudahan dari Mövenpick Hotel Mansour Eddahbi Marrakech

Bar, Kafe dan Lounge Mövenpick Hotel Mansour Eddahbi Marrakech
Bar, Kafe dan Lounge
Kolam Renang Mövenpick Hotel Mansour Eddahbi Marrakech
Kolam Renang
Kemudahan Hiburan Mövenpick Hotel Mansour Eddahbi Marrakech
Kemudahan Hiburan
Pusat Kecergasan Mövenpick Hotel Mansour Eddahbi Marrakech
Pusat Kecergasan
Dewan Majlis Mövenpick Hotel Mansour Eddahbi Marrakech
Dewan Majlis

Aktiviti

  • Kolam renang terbuka
  • Taman
  • Mandian Turki
  • Kemudahan luar
  • Spa
  • Kelab kesihatan
  • Kawasan berkelah
  • Bilik wap
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Makanan dan Minuman

  • Hidangan vegetarian
  • Bar tepi kolam renang
  • Sarapan
  • Kelab malam
  • Bar snek

Mesra Keluarga

  • Kelab kanak-kanak
  • Alat permainan
  • Permainan kanak-kanak
  • Kolam renang kanak-kanak

Umum

  • Dewan besar
  • Dewan sambutan
  • Parkir
  • Teres

Kemudahan Berhampiran

  • Kedai cenderamata
  • Kedai
  • Salun rambut
  • ATM/Perbankan

Kemudahan Umum

  • Kedai kopi
  • Lif
  • Kawasan bebas rokok
  • Peti keselamatan

Kemudahan Perniagaan

  • Pusat persidangan
  • Bilik mesyuarat
  • Kemudahan perniagaan

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Pembolehcapaian mudah

Sukan & Rekreasi

  • Kecergasan
  • Bilik permainan

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj
  • Kemudahan kanak-kanak

Pengangkutan

  • Parkir valet

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Mövenpick Hotel Mansour Eddahbi Marrakech

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 23:30
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Tetamu mesti menghubungi hartanah ini lebih awal untuk menempah tempat letak kenderaan di tapak hartanah
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan ALLSAFE (Accor Hotels)
, Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Limited Number Of Pets In Room
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 23:30 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Mövenpick Hotel Mansour Eddahbi Marrakech
503
Bilangan tingkat di Mövenpick Hotel Mansour Eddahbi Marrakech
5
Fasilitas lain di Mövenpick Hotel Mansour Eddahbi Marrakech
Kolam renang terbuka, Taman, Mandian Turki, Kemudahan luar, Spa

Soalan lazim tentang Mövenpick Hotel Mansour Eddahbi Marrakech

Apa facilities yang tersedia di Mövenpick Hotel Mansour Eddahbi Marrakech?
Berikut facilities yang ada di Mövenpick Hotel Mansour Eddahbi Marrakech seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Mövenpick Hotel Mansour Eddahbi Marrakech?
Masa check-in di Mövenpick Hotel Mansour Eddahbi Marrakech bermula dari 15:00 - 23:30 manakala masa check-out ialah pada Sebelum 12:00
Adakah Mövenpick Hotel Mansour Eddahbi Marrakech menyediakan sarapan pagi?
Ya, Mövenpick Hotel Mansour Eddahbi Marrakech menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Mövenpick Hotel Mansour Eddahbi Marrakech?
Mövenpick Hotel Mansour Eddahbi Marrakech ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Mövenpick Hotel Mansour Eddahbi Marrakech?
Mövenpick Hotel Mansour Eddahbi Marrakech mempunyai 5 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Mövenpick Hotel Mansour Eddahbi Marrakech

Penilaian & Ulasan Keseluruhan Mövenpick Hotel Mansour Eddahbi Marrakech

Traveloka (1)
Sumber lain (1,000)
8.4
Sangat Baik
Daripada 1,000 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.8

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Mövenpick Hotel Mansour Eddahbi Marrakech

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Baljinder Singh
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Lovely hotel. We were offered a free upgrade to the penthouse. Staff were friendly and service was great. Heated pool.
PREMKUMAR
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

I was insulted by the pool staff. The supervisor was unapologetic. I raised this with front desk management and I was offered an apology. I am extremely disappointed and flabbergasted with the action of one particular accor hotel staff and his supervisor. Unfortunately I did not get their names but I did raise this with hotel management. There was no indication that they addressed the issue
Read More
Elisangela
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

O hotel era maravilhoso grande amolo as instalações perfeitas quarto maravilhoso staff atencioso
laura
4.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Confusing checkin experience and dining. Food was not great and main pool was broken and closed, which was a bummer since we booked it exclusively for a spot to swim. Disappointing.
LEONARDO AUGUSTO
6.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Quarto com carpete. Para quem é alérgico pode ser um problema.
Almir
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Good deal, price x return. Good location
Nicola
icon-dengan Rakan
dengan Rakan
2.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Do not stay here! Was awful, had a pool closed. No sunbeds or towels. And in addition the service took ages, 1 situation was 2 hours to get a bottle of water! 100% not a 5*! AVOID!
Ardeshir
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Even though I am giving this resort a 5-star rating, you must read this carefully—because by American standards, this may not be your cup of tea. The resort itself is nice, but the service can be extremely poor unless you engage management directly—even for basic needs like fresh towels or a TV remote battery. Your experience will depend on your patience and willingness to escalate issues. My recent stay at the Mövenpick Hotel Mansour Eddahbi Marrakech was initially very challenging, but ultimately redeemed by outstanding management. I arrived with a Junior Suite booking and upgraded to a Luxury Suite, but the first room had a broken shower and an undesirable view. The second suite smelled strongly of cigarette smoke despite being non-smoking. After spending much of the evening changing rooms, I returned to a Junior Suite, which unfortunately had no window in the bedroom and poor ventilation since the AC was not operating, making it uncomfortably warm. Housekeeping was highly disappointing. Multiple requests for basic items were repeatedly promised but never delivered, even after follow-ups—far below five-star expectations. What made the difference was management. Mr. Lahcen, the supervisor, was attentive and resolved the situation by providing a significantly better room & quickly addressed the service issues. Thanks to him, my experience was turned around. Without their intervention, this would have been a 1-star stay.
Read More
Toril
8.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

.
Martine
8.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Ok
Hayley
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Very slow service and very tired decor - it was okay but for the price I expected more. The 2nd swimming pool was out of service and we weren’t told in advance. Pool side bar and service overpriced and really long wait times and grumpy staff
Gurdeep
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

The room did not have any air conditioning. The rooms are all advertised as having air conditioning, therefore it is misleading. No alternative was provided and we were advised the hotel is not running the AC. With a small child this was a difficult stay in a hot room. I wouldn't recommend it.
Sandra
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Super hôtel, personnel au top, tout était parfait !
Vaibhav
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

The resort is fantastic. The pool is great also loved the food. The staff is very inefficient so taking a star off. It was hard to talk to the concierge at time since no one spoke English and they would often default to “no”. They kept calling the wrong number from child care center when our kid was crying etc.
Hannah
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Très mauvaise expérience. Nous avons payé un supplément pour une chambre Deluxe, mais rien n’a fonctionné correctement : lumière en panne, toilettes cassées, bruit électrique constant. Malgré plusieurs appels et le passage d’un technicien, les problèmes n’ont pas été réglés. On nous a ensuite déplacés dans une suite, mais musique extrêmement forte toute la nuit. La sécurité a mis près de 2 heures à intervenir. En plus, des montants de room service ont été ajoutés à la facture sans que nous les ayons commandés. Très décevant au vu du prix payé. Nous ne recommandons pas.
Read More
DARREN
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Kind of overhyped to be honest. If you've been to other 5 star hotels, this one pales in comparison. The free breakfast and chocolate hour are great but all other amenities felt way too expensive. The appearance outward was great but our room had a barely functional toilet. Also staff didn't seem as friendly or willing to help us as they did with caucasian clients. They were always helped faster and given more attention while every time I asked a question, they looked at me like I want to kill their dog or something. I also constantly got mismatched information from different staff and they generally just gave me the attitude that they did not want to help me, and always made me explain things several times.
Read More
Mathilde
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Nous avons passé un excellent séjour dans cet hôtel. Le petit déjeuner est très varié et vraiment copieux. L’hôtel a visiblement été rénové il y a peu de temps et tout est en excellent état. Le service client est bon, mais nous avons tout de même du nous adresser parfois plusieurs fois à la réception pour le même problème. Mais je recommande vraiment cet hôtel pour un séjour à Marrakech !
Read More
Lygia
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Quarto excelente
Karl
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Stayed for three nights in Marrakesh, before and after my adventures in Zagora. Each time I returned, the staff greeted me with a natural, honest kindness that made the place feel almost familiar. The restaurants, the bars, the peaceful pool, all pleasant. A quiet corner of calm in the middle of the city’s constant motion.
Bianca
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

The property is well located. Walking distance to main amenities like shops and restaurants. However the hotel and its management are very very disorganised and unhelpful. Having booked a room with balcony, I have presented with a small room with at tiny terrace and NO AIRCONDTIONING. I reported the problem inly to be told that none of the rooms have air con...!! ~Then was presented with a larger room...agin with no air con. I did not sleep for 4 night as it was too hot and hotel management did not care! This is disgusting...I WOULD AVOID THIS HOTEL.
Read More
Bilangan ulasan setiap halaman
20
40

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Lobi 4 Mövenpick Hotel Mansour Eddahbi Marrakech

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Penilaian & Ulasan Keseluruhan Mövenpick Hotel Mansour Eddahbi Marrakech

Traveloka (1)
Sumber lain (1,000)
8.4
Sangat Baik
Daripada 1,000 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.8

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Mövenpick Hotel Mansour Eddahbi Marrakech

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Baljinder Singh
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Lovely hotel. We were offered a free upgrade to the penthouse. Staff were friendly and service was great. Heated pool.
PREMKUMAR
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

I was insulted by the pool staff. The supervisor was unapologetic. I raised this with front desk management and I was offered an apology. I am extremely disappointed and flabbergasted with the action of one particular accor hotel staff and his supervisor. Unfortunately I did not get their names but I did raise this with hotel management. There was no indication that they addressed the issue
Read More
Elisangela
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

O hotel era maravilhoso grande amolo as instalações perfeitas quarto maravilhoso staff atencioso
laura
4.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Confusing checkin experience and dining. Food was not great and main pool was broken and closed, which was a bummer since we booked it exclusively for a spot to swim. Disappointing.
LEONARDO AUGUSTO
6.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Quarto com carpete. Para quem é alérgico pode ser um problema.
Almir
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Good deal, price x return. Good location
Nicola
icon-dengan Rakan
dengan Rakan
2.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Do not stay here! Was awful, had a pool closed. No sunbeds or towels. And in addition the service took ages, 1 situation was 2 hours to get a bottle of water! 100% not a 5*! AVOID!
Ardeshir
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Even though I am giving this resort a 5-star rating, you must read this carefully—because by American standards, this may not be your cup of tea. The resort itself is nice, but the service can be extremely poor unless you engage management directly—even for basic needs like fresh towels or a TV remote battery. Your experience will depend on your patience and willingness to escalate issues. My recent stay at the Mövenpick Hotel Mansour Eddahbi Marrakech was initially very challenging, but ultimately redeemed by outstanding management. I arrived with a Junior Suite booking and upgraded to a Luxury Suite, but the first room had a broken shower and an undesirable view. The second suite smelled strongly of cigarette smoke despite being non-smoking. After spending much of the evening changing rooms, I returned to a Junior Suite, which unfortunately had no window in the bedroom and poor ventilation since the AC was not operating, making it uncomfortably warm. Housekeeping was highly disappointing. Multiple requests for basic items were repeatedly promised but never delivered, even after follow-ups—far below five-star expectations. What made the difference was management. Mr. Lahcen, the supervisor, was attentive and resolved the situation by providing a significantly better room & quickly addressed the service issues. Thanks to him, my experience was turned around. Without their intervention, this would have been a 1-star stay.
Read More
Toril
8.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

.
Martine
8.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Ok
Hayley
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Very slow service and very tired decor - it was okay but for the price I expected more. The 2nd swimming pool was out of service and we weren’t told in advance. Pool side bar and service overpriced and really long wait times and grumpy staff
Gurdeep
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

The room did not have any air conditioning. The rooms are all advertised as having air conditioning, therefore it is misleading. No alternative was provided and we were advised the hotel is not running the AC. With a small child this was a difficult stay in a hot room. I wouldn't recommend it.
Sandra
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Super hôtel, personnel au top, tout était parfait !
Vaibhav
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

The resort is fantastic. The pool is great also loved the food. The staff is very inefficient so taking a star off. It was hard to talk to the concierge at time since no one spoke English and they would often default to “no”. They kept calling the wrong number from child care center when our kid was crying etc.
Hannah
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Très mauvaise expérience. Nous avons payé un supplément pour une chambre Deluxe, mais rien n’a fonctionné correctement : lumière en panne, toilettes cassées, bruit électrique constant. Malgré plusieurs appels et le passage d’un technicien, les problèmes n’ont pas été réglés. On nous a ensuite déplacés dans une suite, mais musique extrêmement forte toute la nuit. La sécurité a mis près de 2 heures à intervenir. En plus, des montants de room service ont été ajoutés à la facture sans que nous les ayons commandés. Très décevant au vu du prix payé. Nous ne recommandons pas.
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DARREN
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Kind of overhyped to be honest. If you've been to other 5 star hotels, this one pales in comparison. The free breakfast and chocolate hour are great but all other amenities felt way too expensive. The appearance outward was great but our room had a barely functional toilet. Also staff didn't seem as friendly or willing to help us as they did with caucasian clients. They were always helped faster and given more attention while every time I asked a question, they looked at me like I want to kill their dog or something. I also constantly got mismatched information from different staff and they generally just gave me the attitude that they did not want to help me, and always made me explain things several times.
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Mathilde
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Nous avons passé un excellent séjour dans cet hôtel. Le petit déjeuner est très varié et vraiment copieux. L’hôtel a visiblement été rénové il y a peu de temps et tout est en excellent état. Le service client est bon, mais nous avons tout de même du nous adresser parfois plusieurs fois à la réception pour le même problème. Mais je recommande vraiment cet hôtel pour un séjour à Marrakech !
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Lygia
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Quarto excelente
Karl
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Stayed for three nights in Marrakesh, before and after my adventures in Zagora. Each time I returned, the staff greeted me with a natural, honest kindness that made the place feel almost familiar. The restaurants, the bars, the peaceful pool, all pleasant. A quiet corner of calm in the middle of the city’s constant motion.
Bianca
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

The property is well located. Walking distance to main amenities like shops and restaurants. However the hotel and its management are very very disorganised and unhelpful. Having booked a room with balcony, I have presented with a small room with at tiny terrace and NO AIRCONDTIONING. I reported the problem inly to be told that none of the rooms have air con...!! ~Then was presented with a larger room...agin with no air con. I did not sleep for 4 night as it was too hot and hotel management did not care! This is disgusting...I WOULD AVOID THIS HOTEL.
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