Amsterdam Downtown Hotel

Absolutely horrible, in need of immediate de-listing. The staff were incompetent, sassy and patronising. Hotel staff tried gaslighting us saying there’s no cigarette smoke, shortly after came in trying to spray an unventilated room with air fresheners. Room key card didn’t work and reception had to open our room every single time. 3 day Bed sheets and towels were recycled, they were ironed and put back in place. They were visibly soiled with blood and bodily secretions; Absolute nightmare, when I complained, the receptionist had the audacity to give me the bed sheets and duvet and said, “it’s not my job to change them”. Despicable behaviour, I had to end my stay early and leave, they lied saying yes they’ll process a refund, they’ll ask you to send an email to their management and when you leave, you’ll never see the refund, they blatantly deny you and claim they offered alternatives. They’ll lie and say Expedia charges the consumer when it’s actually the hotel. It is officially a 2 star hotel, they advertise as 3. The only amenity provided is a hair dryer and a super small safe. Its with deep regret I write this honest review, with the sole purpose of raising awareness.

Oda çok küçük oda değil hücre gibi kendi otoparkları var ancak çok pahalı geceliği 40 euro çıkış saatinden sonra her saat için ekstra 7 euro aldılar asla 3 yıldızlık biryer değil 1 bile değil birdaha asla gelmem çalışanlar nazik ve ilgiliydi tek iyi yönü buydu

La excelente atención del chico de recepción a la hora del check in , muchas gracias. La habitación pequeña pero muy cómoda muy buen descanso

Nice little spot

Super god beliggenhed. Dejligt med parkering i garage og intet problem at man først kan få sin bil ved check ud, da det meste ligger i gå afstand. Venligt personale. Det eneste minus var at radiatoren på værelset ikke virkede optimalt, så det var lidt koldt.

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Greta hotel and excellent customer service

Mega nemt, fed beliggenhed, venligt personale. Dejlig p-område til bilen 👌

Çok araştırarak karar vermiştik. Otel beklentilerimizi karşıladı. 4 gün kaldık. Oda çok büyük değildi ama ferah ve temizdi. Her şey için teşekkürler.

Very small room for 4 people with 2 beds under a sloping roof. The bathroom was so small that you had to sit under the sink basin to use the toilet. Two of us were itching in the night and woke up with a couple of small red bites. We couldn't wait to get out of there.

Muy mal, los colchones estaban llenos de chinches que nos picaron y aparte eran de hule espuma, sin aire acondicionado. Amanecimos todos picados y nos arruinó los días.

Fint lokalisiert med gangavstand til det meste. Små rom og utrolig lytt mellom rommene. Ganske mye støy utenfor på nattestid. Ta med ørepropper. Ikke air conddition men en stor vifte på rommet.

Love it, I just wished bathroom was a little bit bigger

Super close to everything

No elevator, rooms are so small, bathroom is the worst one.

Die Zimmer waren extrem hellhörig. An eine ruhige Nacht war nicht zu denken.

Pra ser ruim precisa melhorar bastante. O quarto que ficamos é absolutamente pequena e não tem janela ou qualquer ventilação, precisamos pedir um ventilador na recepção pra aguentar o abafamento (isso com 13 graus celsius na rua). As fotos não demonstram o quão minúsculo é o ambiente. O banheiro tem alta tendência ao alagamento, pelo próprio projeto. Não recomendo à qualquer usuário, mesmo com preço em conta. Único ponto positivo: localização.

Bon rapport qualité prix.L’hôtel est très bien situé. La chambre était petite mais suffisante pour seulement y dormir. La salle de bain était refaite et très propre. Le personnel était fort sympathique et hyper accueillant. Je recommande.

Chambres propres, personnels à l'écoute mais murs et plafond très minces, pas facile de dormir qd des personnes bougent à l'étage ou dans les couloirs. Autre point négatif, pas de chauffage dans la sdb qui est particulièrement froide

Failed to advertise that the hotel was 2 stars not 3 also they didn’t tell us beforehand that the place was being renovated meaning the noise was very loud (from 10am-midnight). Another thing was that there was supposed to be tea and coffee facilities which we were told we could use when we got there but ended up being told we couldn’t. Demanded a £100 deposit upon arrival which was almost the same amount we paid for the whole entire stay (cash or credit card only). Also it was the loudest hotel we’ve ever stayed at. Lots of things were broken when we arrived like the toilet seat had a crack in it that was duct taped up, the shower head holder didn’t stand up by itself, one of the bedroom lights didn’t work and there was a hole in the ceiling where the smoke alarm should have been. The bathroom was also freezing cold where it would be hard to stand on the floor without shoes on because it was so cold. The hotel site also shows luggage storage which ends up just being your luggage put behind an open stair case for anyone to come along and take. Mainly the noise from above was absolutely unbearable and carried on into 1am most nights and meant it was very hard to sleep, we even debated finding a new place to stay. The hotel offered a central place for us to stay and the staff were polite but that’s the only positives.