We stayed here for 2 nights in late November. After the first night, I would have given it 5 stars. The room was small, but clean, and perfectly functional for our purposes. The staff was helpful. We liked the breakfast. The location was excellent, near the train station. So, very happy with that first night.
Unfortunately, our second night was a nightmare. The man in the room adjacent to ours was hollering and slamming things around the room, literally screaming and swearing and calling his partner names that aren't printable. It's a non-smoking hotel, but they were smoking next door and our room smelled horrible. My cell phone wasn't working, so I couldn't call the front desk for help. So, we didn't sleep all night. I let the management know. They were responsive to let me know that they talked to the man and he behaved the next night. And, they fined him for smoking, which I appreciated. I realize that the hotel can't know who is going to misbehave. But, that experience would keep me from returning, even though I would have enthusiastically endorsed this hotel if we had only stayed the first night. I gave a 4* rating, because it was 5* the first night and 0* the second, but the fact that the management responded, I appreciated.