Gorillas Lake Kivu Hotel

Hotel
7.2
/10
Baik
39 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Doreen

10.0
/ 10
The staff was friendly and very attentive. The rooms and facilities were clean and comfortable. Spackling and painting are needed in the stairwell leading to the 2nd, as well as the 2nd floor corridor. Nonetheless, I would stay there again on future trips.
Lihat terjemahan

Hans-Iko

10.0
/ 10
Situated close to the lake in a wonderful garden with lush vegetation and a swimming pool with shallow water area.
Lihat terjemahan

usman

10.0
/ 10
Staff was friendly. Facilities are decent. Pretty good breakfast. Place doesnt need major upgrades but rather some minor tweaks here and there.
Lihat terjemahan
Di Kawasan
Lihat Peta
Avenue de la Cooperation, Nengo, Rubavu, Western Province, Rwanda

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
Parkir
WiFi
Gorillas Lake Kivu Hotel terletak di kawasan / bandar Nengo. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Gorillas Lake Kivu Hotel

Avenue de la Cooperation, Nengo, Rubavu, Western Province, Rwanda
Temui Lebih Banyak Tempat
Lobi Gorillas Lake Kivu Hotel
Luar Bangunan 2 Gorillas Lake Kivu Hotel

Ketahui Lebih Lanjut Mengenai Gorillas Lake Kivu Hotel

General


Berdekatan dengan Rwanda Tourism University College

Location


Dengan penginapan dari Gorillas Lake Kivu Hotel di Gisenyi, anda akan berada hanya 1 minit berjalan kaki dari Tasik Kivu dan 7 minit berjalan kaki dari Pantai Gisenyi. Hotel pantai ini berada 0.9 km dari Rwanda Tourism University College dan 1.7 km dari Université Libre de Kigali.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Tasik Kivu - 0.1 km / 0.1 mi
Pantai Gisenyi - 0.5 km / 0.3 mi
Rwanda Tourism University College - 0.9 km / 0.6 mi
Université Libre de Kigali - 1.6 km / 1 mi
Mata Air Panas Nyamyumba - 7.5 km / 4.7 mi
Taman Negara Virunga - 9.2 km / 5.7 mi

Lapangan terbang pilihan untuk Gorillas Lake Kivu Hotel adalah Kigali (KGL-Lapangan Terbang Antarabangsa Kigali) - 166.4 km / 103.4 bt

Facilities


Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk kolam renang terbuka dan pusat kecergasan. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan tempat berkelah.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati juadah di restoran atau snek di salah sebuah daripada kedai kopi atau kafe. Atau, nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam di hotel. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam.

Rooms


Inaplah di salah satu daripada 35 bilik tamu yang menampilkan televisyen skrin rata. Bilik mempunyai balkoni atau laman dalam persendirian. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

Semua kemudahan dari Gorillas Lake Kivu Hotel

Bar, Kafe dan Lounge Gorillas Lake Kivu Hotel
Bar, Kafe dan Lounge
Kolam Renang Gorillas Lake Kivu Hotel
Kolam Renang
Kemudahan Hiburan Gorillas Lake Kivu Hotel
Kemudahan Hiburan
Ruang Umum Gorillas Lake Kivu Hotel
Ruang Umum
Lobi Gorillas Lake Kivu Hotel
Lobi

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Suratkhabar di lobi
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Kolam renang terbuka
  • Kawasan berkelah
  • Taman
  • Barbeku

Umum

  • Bankuet
  • Kawasan merokok
  • Parkir
  • Teres

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Kemudahan perniagaan
  • Pusat perniagaan

Pengangkutan

  • Parkir yang selamat
  • Pengangkutan dari lapangan terbang

Makanan dan Minuman

  • Bar tepi kolam renang
  • Bar snek

Kemudahan Umum

  • Peti keselamatan
  • Kedai kopi

Mesra Keluarga

  • Kolam renang kanak-kanak

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Braille atau papan tanda timbul

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Gorillas Lake Kivu Hotel

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Pets Not Allowed

Dasar Tambahan

Hos/pengurus hartanah profesional, Katil bayi (kot) tidak tersedia, Katil lipat simpan/tambahan tidak tersedia, Pekerja Penting Sahaja - TIDAK, Tiada Lif
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 30.00 setiap kenderaan (perjalanan pergi balik, maksimum seramai 5 orang)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 12:00
Bilik tersedia di Gorillas Lake Kivu Hotel
35
Fasilitas lain di Gorillas Lake Kivu Hotel
Perkhidmatan dobi, Suratkhabar di lobi, Penyimpanan bagasi, Penyambut tetamu 24 jam, Pekerja rencam

Soalan lazim tentang Gorillas Lake Kivu Hotel

Apa facilities yang tersedia di Gorillas Lake Kivu Hotel?
Berikut facilities yang ada di Gorillas Lake Kivu Hotel seperti Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Gorillas Lake Kivu Hotel?
Masa check-in di Gorillas Lake Kivu Hotel bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Gorillas Lake Kivu Hotel?
Gorillas Lake Kivu Hotel ialah hotel bertaraf 3.0-bintang.
Berapakah jumlah bilik yang terdapat di Gorillas Lake Kivu Hotel?
Jumlah keseluruhan bilik di Gorillas Lake Kivu Hotel ialah 35.
Adakah Gorillas Lake Kivu Hotel menyediakan perkhidmatan pengangkutan dari/ke lapangan terbang?
Ya, Gorillas Lake Kivu Hotel menyediakan perkhidmatan pengangkutan ke/dari lapangan terbang atas permintaan. Sila hubungi pihak hotel untuk maklumat lanjut.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Gorillas Lake Kivu Hotel

7.2
Baik
Daripada 39 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.4

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Gorillas Lake Kivu Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Ingemar
icon-
10.0
/10
Diulas 72 minggu yang lalu

Hotels.com verified review

Very nice hotel with outstanding staff. Ill come back again.
Emily
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 76 minggu yang lalu

Expedia Group verified review

The grounds of this hotel are lovely. The hotel itself is old and the facility is aging. Many things don't work or break. The Lakeside room I had was not really lakeside, you could not hear the lapping of the waves - which is what I had hoped for. The food is overpriced and the menu limited. It is convenient and tourists might enjoy it, but for the business traveler it is a disappointment.
Read More
Patrick
icon-
8.0
/10
Diulas 157 minggu yang lalu

Hotels.com verified review

Hôtel très agréable avec un personnel hyper dévoué. Malheureusement, la piscine était souvent fermée et la salle de sport ne mérite même pas ce nom. Sinon, tout le reste était parfait
Alex
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 163 minggu yang lalu

Hotels.com verified review

The hotel has seen better days. The rooms were very rundown, the linens were threadbare and the beds were broken. The staff was friendly, but o would recommend looking somewhere else, especially for that price.
Richard
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 169 minggu yang lalu

Hotels.com verified review

THIS HOTEL IS NOT AIR CONDITIONED. We chose it because Hotels.com said it was. The manager told us that was “an error” and that he has been trying to get the booking sites to change it but has had no success. This is a malaria area, there are no windows in the rooms but they have sliding glass doors providing a beautiful view of the pool and the lake but, at night, the only way to get cooler air is to leave those sliding doors wide open and use a fan. No screens, no mosquito nets and wide open doors. I was not willing to take that chance so said we would have to move. The manager then said they did have one suite with a/c but it cost $250 a night. We worked out a deal so it only cost me a couple hundred dollars more than we already paid through Hotels.com but this was an unexpected and unwelcome surprise. The staff is amazing, helpful, friendly. The breakfast is a very good buffet. The location is wonderful – across the street from the beach, walking distance to a couple of shops and nice coffee /pastry bakery. Lovely well-kept grounds and pool. This place would be perfect if they had a/c. But, because of that and the malaria potential (a friend who lives here that we were visiting said she has had malaria twice so it is a real possibility) I would choose another hotel.
Read More
Doreen
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 173 minggu yang lalu

Expedia Group verified review

The staff was friendly and very attentive. The rooms and facilities were clean and comfortable. Spackling and painting are needed in the stairwell leading to the 2nd, as well as the 2nd floor corridor. Nonetheless, I would stay there again on future trips.
Hans-Iko
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 197 minggu yang lalu

Expedia Group verified review

Situated close to the lake in a wonderful garden with lush vegetation and a swimming pool with shallow water area.
Calvin
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 218 minggu yang lalu

Hotels.com verified review

The Hotel was comfortable and relaxing and close most activities. Staff was friendly and helpful. Very nice breakfast.
Bhert
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
4.0
/10
Diulas 285 minggu yang lalu

Expedia Group verified review

Place is good but incomplete in what we need. Like one channel no free coffe or water.Restaurant Staff not returning your change of money, i paid thru on line and they said im still not yet paid so i give 200 hundred, then from 290 i paid they just return to me 100 dollar the remaining they said will be give to the driver. But how?
Read More
Verified traveler
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 323 minggu yang lalu

Hotels.com verified review

At this price the property must have modern TVs not the year 2000s boxes they have. The cable tv channels were also less than 5. The check in was excellent but upon check out the guy at the reception asked me to pay. When i told him it was paid for already he appeared confused. This was a big shock for me. The breakfast was not up to scratch either. The garden and pool are very good.
Read More
Pannaga
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 324 minggu yang lalu

Hotels.com verified review

Everything is excellent and best value for money. Hotel is clean and safe. Rooms are comfortable. However, you may find the food (especially for vegetarians) options are limited. For business trip, this is a recommended place to stay.
usman
icon-
10.0
/10
Diulas 326 minggu yang lalu

Hotels.com verified review

Staff was friendly. Facilities are decent. Pretty good breakfast. Place doesnt need major upgrades but rather some minor tweaks here and there.
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 352 minggu yang lalu

Hotels.com verified review

Great service and nice location. Lots of mosquitos at night and no nets.
Verified traveler
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 357 minggu yang lalu

Expedia Group verified review

Check in was not pleasing, was not given the room I’d booked originally. Other than that I had a great stay, room was clean, pool was beautiful. They could use a few more chairs around the pool though, maybe some lounge chairs. Breakfast was amazing. Would definitely recommend.
Verified traveler
8.0
/10
Diulas 370 minggu yang lalu

Hotels.com verified review

Härligt ställe att bo på. Lite lyhört från korridoren. God mat i restaurangen och frukosten var helt okej! Utsikten från rummet på bottenvåningen är över den mysiga trädgården med pool. Runt hörnet ligger stranden där det går bra att bada och göra båtutflykter. Andra restauranger ligger en kort promenad bort.
Jeongseok
2.0
/10
Diulas 408 minggu yang lalu

Hotels.com verified review

Bad hotel. No good communication hotel.
Valda M.
10.0
/10
Diulas 442 minggu yang lalu

Hotels.com verified review

The staffers are excellent. The spa is coming soon and a massage will be very welcome. There needs to be a restroom on the first floor for customer convenience. The Lake Kivu garden is amazing, I wish there were more activities to occupy my curiosities, and more furniture to enjoy the garden. Really, the customer service, care and hospitality were the best! I wish there was more creativity on the buffet although it met my needs. I will hold you to the offer of the coupon off and I'm looking for my reimbursement due to emergency early check out. Thank you Mr. Wagula and staff. VMc
Read More
Susie
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 458 minggu yang lalu

Expedia Group verified review

The manager of the hotel was extremely helpful, I am a wheelchair user and he showed me two different types of room so I could choose which was more suitable for me. The entrance to the hotel is not wheelchair accessible but once inside the hotel the ground floor is level access. The food at the hotel was also much better than anything we sampled elsewhere and we ate all our meals there as a result. There was some noise from exercises taking place on the beach but in the hotel itself there was a party and we were worried about the impact of the noise but by 10 PM it was very quiet.
Read More
michael
8.0
/10
Diulas 479 minggu yang lalu

Hotels.com verified review

NO elevator. congested area but very nice hotel grounds inside a walled area
Sarah
6.0
/10
Diulas 509 minggu yang lalu

Expedia Group verified review

Being taken to a room which we had not booked when we arrived, to them trying to charge me after I had already paid was not good. The room itself was reasonably comfortable, but handles missing from wardrobe / bedside table did not look good. The hotel is very noisy, despite not seeming to be a huge number of guests staying. Noise travels easily from reception up to rooms or from the restaurant. Rooms do not have air-con or a fan but instead a gap at the top of the patio doors covered by mosquito mesh which did its job keeping the bugs away but meant every sound went into the rooms. We didn't have a night where we did not need ear plugs. Breakfasts were terrible - they go on until 10am but even if you get there just before 9am there is little on offer, you basically have choice of fruit (if they don't run out) or omelette. They have a toaster for bread but there was never any condiments such as honey or jam on offer. Only used pool once as only 2 sunbeds available for whole hotel. I booked this hotel for the pool - looks much bigger in photos than it actually is. Instead my family walked 10 mins to another local hotel and used their pool. I wish I had stayed in that hotel now, much more expensive but would have been easier!
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Gorillas Lake Kivu Hotel

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

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Copyright © 2026 Traveloka. All rights reserved
7.2
Baik
Daripada 39 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.4

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Gorillas Lake Kivu Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Ingemar
icon-
10.0
/10
Diulas 72 minggu yang lalu

Hotels.com verified review

Very nice hotel with outstanding staff. Ill come back again.
Emily
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 76 minggu yang lalu

Expedia Group verified review

The grounds of this hotel are lovely. The hotel itself is old and the facility is aging. Many things don't work or break. The Lakeside room I had was not really lakeside, you could not hear the lapping of the waves - which is what I had hoped for. The food is overpriced and the menu limited. It is convenient and tourists might enjoy it, but for the business traveler it is a disappointment.
Read More
Patrick
icon-
8.0
/10
Diulas 157 minggu yang lalu

Hotels.com verified review

Hôtel très agréable avec un personnel hyper dévoué. Malheureusement, la piscine était souvent fermée et la salle de sport ne mérite même pas ce nom. Sinon, tout le reste était parfait
Alex
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 163 minggu yang lalu

Hotels.com verified review

The hotel has seen better days. The rooms were very rundown, the linens were threadbare and the beds were broken. The staff was friendly, but o would recommend looking somewhere else, especially for that price.
Richard
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 169 minggu yang lalu

Hotels.com verified review

THIS HOTEL IS NOT AIR CONDITIONED. We chose it because Hotels.com said it was. The manager told us that was “an error” and that he has been trying to get the booking sites to change it but has had no success. This is a malaria area, there are no windows in the rooms but they have sliding glass doors providing a beautiful view of the pool and the lake but, at night, the only way to get cooler air is to leave those sliding doors wide open and use a fan. No screens, no mosquito nets and wide open doors. I was not willing to take that chance so said we would have to move. The manager then said they did have one suite with a/c but it cost $250 a night. We worked out a deal so it only cost me a couple hundred dollars more than we already paid through Hotels.com but this was an unexpected and unwelcome surprise. The staff is amazing, helpful, friendly. The breakfast is a very good buffet. The location is wonderful – across the street from the beach, walking distance to a couple of shops and nice coffee /pastry bakery. Lovely well-kept grounds and pool. This place would be perfect if they had a/c. But, because of that and the malaria potential (a friend who lives here that we were visiting said she has had malaria twice so it is a real possibility) I would choose another hotel.
Read More
Doreen
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 173 minggu yang lalu

Expedia Group verified review

The staff was friendly and very attentive. The rooms and facilities were clean and comfortable. Spackling and painting are needed in the stairwell leading to the 2nd, as well as the 2nd floor corridor. Nonetheless, I would stay there again on future trips.
Hans-Iko
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 197 minggu yang lalu

Expedia Group verified review

Situated close to the lake in a wonderful garden with lush vegetation and a swimming pool with shallow water area.
Calvin
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 218 minggu yang lalu

Hotels.com verified review

The Hotel was comfortable and relaxing and close most activities. Staff was friendly and helpful. Very nice breakfast.
Bhert
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
4.0
/10
Diulas 285 minggu yang lalu

Expedia Group verified review

Place is good but incomplete in what we need. Like one channel no free coffe or water.Restaurant Staff not returning your change of money, i paid thru on line and they said im still not yet paid so i give 200 hundred, then from 290 i paid they just return to me 100 dollar the remaining they said will be give to the driver. But how?
Read More
Verified traveler
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 323 minggu yang lalu

Hotels.com verified review

At this price the property must have modern TVs not the year 2000s boxes they have. The cable tv channels were also less than 5. The check in was excellent but upon check out the guy at the reception asked me to pay. When i told him it was paid for already he appeared confused. This was a big shock for me. The breakfast was not up to scratch either. The garden and pool are very good.
Read More
Pannaga
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 324 minggu yang lalu

Hotels.com verified review

Everything is excellent and best value for money. Hotel is clean and safe. Rooms are comfortable. However, you may find the food (especially for vegetarians) options are limited. For business trip, this is a recommended place to stay.
usman
icon-
10.0
/10
Diulas 326 minggu yang lalu

Hotels.com verified review

Staff was friendly. Facilities are decent. Pretty good breakfast. Place doesnt need major upgrades but rather some minor tweaks here and there.
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 352 minggu yang lalu

Hotels.com verified review

Great service and nice location. Lots of mosquitos at night and no nets.
Verified traveler
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 357 minggu yang lalu

Expedia Group verified review

Check in was not pleasing, was not given the room I’d booked originally. Other than that I had a great stay, room was clean, pool was beautiful. They could use a few more chairs around the pool though, maybe some lounge chairs. Breakfast was amazing. Would definitely recommend.
Verified traveler
8.0
/10
Diulas 370 minggu yang lalu

Hotels.com verified review

Härligt ställe att bo på. Lite lyhört från korridoren. God mat i restaurangen och frukosten var helt okej! Utsikten från rummet på bottenvåningen är över den mysiga trädgården med pool. Runt hörnet ligger stranden där det går bra att bada och göra båtutflykter. Andra restauranger ligger en kort promenad bort.
Jeongseok
2.0
/10
Diulas 408 minggu yang lalu

Hotels.com verified review

Bad hotel. No good communication hotel.
Valda M.
10.0
/10
Diulas 442 minggu yang lalu

Hotels.com verified review

The staffers are excellent. The spa is coming soon and a massage will be very welcome. There needs to be a restroom on the first floor for customer convenience. The Lake Kivu garden is amazing, I wish there were more activities to occupy my curiosities, and more furniture to enjoy the garden. Really, the customer service, care and hospitality were the best! I wish there was more creativity on the buffet although it met my needs. I will hold you to the offer of the coupon off and I'm looking for my reimbursement due to emergency early check out. Thank you Mr. Wagula and staff. VMc
Read More
Susie
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 458 minggu yang lalu

Expedia Group verified review

The manager of the hotel was extremely helpful, I am a wheelchair user and he showed me two different types of room so I could choose which was more suitable for me. The entrance to the hotel is not wheelchair accessible but once inside the hotel the ground floor is level access. The food at the hotel was also much better than anything we sampled elsewhere and we ate all our meals there as a result. There was some noise from exercises taking place on the beach but in the hotel itself there was a party and we were worried about the impact of the noise but by 10 PM it was very quiet.
Read More
michael
8.0
/10
Diulas 479 minggu yang lalu

Hotels.com verified review

NO elevator. congested area but very nice hotel grounds inside a walled area
Sarah
6.0
/10
Diulas 509 minggu yang lalu

Expedia Group verified review

Being taken to a room which we had not booked when we arrived, to them trying to charge me after I had already paid was not good. The room itself was reasonably comfortable, but handles missing from wardrobe / bedside table did not look good. The hotel is very noisy, despite not seeming to be a huge number of guests staying. Noise travels easily from reception up to rooms or from the restaurant. Rooms do not have air-con or a fan but instead a gap at the top of the patio doors covered by mosquito mesh which did its job keeping the bugs away but meant every sound went into the rooms. We didn't have a night where we did not need ear plugs. Breakfasts were terrible - they go on until 10am but even if you get there just before 9am there is little on offer, you basically have choice of fruit (if they don't run out) or omelette. They have a toaster for bread but there was never any condiments such as honey or jam on offer. Only used pool once as only 2 sunbeds available for whole hotel. I booked this hotel for the pool - looks much bigger in photos than it actually is. Instead my family walked 10 mins to another local hotel and used their pool. I wish I had stayed in that hotel now, much more expensive but would have been easier!
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