Pullman Zamzam Madina

Good stay affected by the worst and laziest housekeeping I've ever experienced. Rooms were never cleaned before 4 pm despite several reminder calls a day. I stayed for 6 days and they only changed the sheets on day 5, only because I asked them to. To top it off, I told the room cleaner that I would leave a tip on my final morning. That was the only time in 6 days he bothered to show up in the morning. Shame on Pullman for hiring such lazy employees. Not staying here again.

It was a good stay with all expections met.

Overall great experience

We booked a room with Haram View, but when we checked in we found out it is "Partially Haram View" the whole hotel is couple blocks from Haram!

Dans notre chambre pour 3 personnes, le troisième lit était collé devant une porte fermée à clé qui donnait accès à la chambre voisine, et on entendait jour et nuit nos très bruyants voisins qui parlaient fort. Celui qui dormait dans un lit derrière cette porte, on l'entendait nuit et jour ronflais, toussait, pétait, impossible pour moi de dormir en paix. L'hôtel est impeccable avec sa décoration sobre et classe, ses jolies plantes et fleurs, le personnel est au petit soin. Le petit déjeuner est très copieux et varié, avec un style de cuisine arabe et c'est très intéressant de découvrir de nouvelles saveurs. Il faut 10 minutes de sa chambre pour sortir dehors malgré les nombreux ascenseurs, et 15 à 20 minutes de marche à pied pour rentrer dans la salle de prière des femmes de la mosquée en face. Il y a plein de restaurants tout autour de l'hôtel pour manger le soir, et plein de boutiques souvenirs. Très bon emplacement, très jolie quartier. Très bon hôtel.

I recommend for anyone trying to stay super close to alharm ❤️ Clean , good customer service, easy check in and out . Rooms really big and clean

L'hôtel et le personnel etait vraiment sympa. Je conseille au voyageurs de prendre la demie pensions cetait bon et varié

This has been our 4th stay at this hotel and every time we love staying here. The convenience to the haram is fantastic and the service and staff are always courteous and accommodating. We find the hotel peaceful and calm which is very fitting to the city it’s in. Would highly recommend

Nice place very close to alnabwai mosque

Very good place

Room carpet appeared to be clean but old and I’m sure holding a lot germs inside. Inside city view 4 twin bed rooms the beds were decent. Bathroom Toilet seats were old, standing shower decent and clean. Hotel staff very friendly and polite! Breakfast service A plus. Hotel is convenient. But. Overpriced!

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awesome staff

Good

Staff at the reception not very professional and helpful. Food was cold, crowded not organized.

The arrangement between the breakfast and dinning services were not consistent

Le seul bémol c’est le nettoyage de la chambre qui se fait sur demande

A very good hotel.

It was a perfect stay

The room was very good located but there was lining in between make the view worse and refund option was not available, and the shower was so horrible only the green dome view was nice and lighting was not visible a lot in the room