Hostal Nova

Clean and comfortable beds

Habitacion muy limpia. Facil acceso al metro y a taxis.

施設は無人です。 チェックインの際隣の部屋の方に助けてもらいました。

Good value for money. Supermarkets and shops are nearby. Easy access to public transportation. 20 minutes away from the airport by bus.

Staff: We recently stayed at Hostal Nova in Barcelona and unfortunately had a disappointing experience with the front desk staff. When we arrived, we had six heavy suitcases with us. We were unable to access the elevator to reach the first floor where the accommodation is located. Thinking we might have pressed the wrong button, we went up to reception first to inform them that the elevator was not working and to ask for assistance. Instead of being met with understanding or help, we were told rather bluntly, “It’s not my problem if the elevator is not working. I’m not a technician. I cannot do anything.” The tone felt dismissive and unfriendly. We understand that reception staff are not responsible for fixing elevators. However, we expected a more customer-service-oriented response — perhaps empathy, guidance, or even a simple apology for the inconvenience. Hospitality begins with how guests are treated, especially upon arrival. Unfortunately, this interaction made us feel unwelcome. Room: Clean and comfortable. Ample electrical outlets to use. Shampoo, blankets, towels provided.

シーツ等が前客が使ったままで、毛が付いていたりとても汚なかったです

Nice and comfortable

Room, no microwave, no small refrigerator, no hot pot for tea or cofee

Nicht teikgenommen

Buena relación precio calidad. Facil acceso

Incrível, acomodação bem aconchegante, ambiente tranquilo e muito limpo, atendimento eficiente.

Nunca haviamos ficado em um hostel foi a primeira vez e aprovamos. Muito limpo e organizado, quarto espaçoso e confortavel.

Check in was extremely confusing and difficult. You had to call a number for check in. We talked to a gentleman with very limited understandable English. It was extremely stressful. There were others trying to check in at the same time with the same issue. Finally another guest who had already gone through it helped us a bit. There was no one the next morning available to pay our local taxes to. We had an early train and no staff was at the property yet.

Easy to check in. Easy enough to find the area but the actual entrace less obvious. Good coffee in "kitchen". My only dissapointment was location. A 25 min walk from Sant Train Station rather than the misleading 5 min adertised walk which is to a local metro station that was not very useful. It quite a way out of town. There are shops and places to eat nearby. The accommodation was ver quiet. We slept well. Very clean and neat. Towels changed daily.

Simple but Super clean,staff willing to help, a little noisy at night (but not a big issue), beds are comfortable

It was easy to get in (even after the desk stops being staffed), well light and clean. Great location. The pillows were like bolsters for couches, so way too thick for heads. The bed were decidedly mediocre. The shower too small for anyone beyond average height or weight - and impossible to turn on without being inside unless you soak the floor. It was fine for what it was, but nothing to rave about.

Muy bien

Séjour express d’une nuit entre deux trains Très propre et correspondant à notre besoin Cependant il serait bien d’éteindre la lumière du couloir ou de la tamiser pour la nuit car cela est très désagréable et de rappeler aux invités ainsi qu’au personnel de ne pas faire de bruit avant 8h30. Cette nuit était agitée

Llegamos por la noche tarde, pero previamente el personal del hotel se puso en contacto conmigo para interesarse de cuándo iba a llegar, además de dejarme todas las indicaciones bien explicadas, también me explicó como llegar desde el aeropuerto. Ha sido muy amable, la habitación muy limpia y amplia .

Tuvimos una excelente experiencia. La recepción fue además de muy amables, muy eficiente de manera remota y electrónica . La habitación verdaderamente amplia y el baño privado igual. Todo impecable. Seguramente volveremos.