Hotel Serawa Alicante

Central location - walking distance to everything. Helpful staff gave great recommendations for navigating scores of restaurants and things to do.

Hotel room not kept clean, bathroom drain was not working we had to dry manually with towels , several times we complained they said someone will look in to it, never fixed in two weeks time , Restaurant staff was very rude not hygiene rules were followed, , she was coughing while serving over buffet, breakfast was very basic and water melons, pineapple was mainly off despite of what we spoke and complaining they did not bother to taste and replace with fresh ones! It was Really bad experiences our money wasted and l would never recommend that hotel to anyone!!!!

Stort rom med god seng. Stort og flott bad. Savnet vannkoker for te/kaffe og speil på rommet. God frokost.

Insgesamt ein gutes Hotel, welches ich weiterempfehlen würde! Positiv: - Tolle Lage - Resturants, Einkaufsmöglichkeiten, Strand, Innenstadt und die Burg sind in wenigen Minuten zu erreichen - Zimmer war sauber bis auf die Badezimmertür, welche div. farbige und unappetitliche Spritzer aufwies - Zusammenarbeit (verringerter Preis) mit einem Parkhaus in 10 Minuten Entfernung - Frühstück war sehr lecker - Klimaanlage sehr leise - Dusche groß und sehr guter Wasserdruck auch bei Heißwasser Negativ: - Die Badezimmertür, wies div. farbige und unappetitliche Spritzer auf - Kein Parkmöglichkeiten vor Ort - Liegt vielleicht nicht im Verantwortungsbereich des Hotels, aber schön wäre es trotzdem gewesen: Kein Hinweis darauf, dass das Parkhaus, mit dem das Hotel kollaboriert, ein Wochenticket (60,- €) anbietet - Balkon ist klein und bietet keine Sitzgelegenheiten (zum Stehen reicht es)

Very comfortable rooms, in reception when Briza arrived it was super nice and friendly. At the restaurant, Ana provided all foods quickly and helpfully. Restaurant dont have a lot food. The rest of the staff, normal, made no difference/Muy comodas las habitaciones, en recepción al llegar Briza fue super agradable y gentil. En el restaurante Ana facilitaba todos los alimentos de forma rapida y servicial. En el restaurante la variedad de alimentos es limitada para ser 4 estrellas. El resto del personal, normal, no hacian diferencia alguna.

Jättetrevlig personal, smidig incheckning och de var väldigt hjälpsamma. Vi bodde i juniorsviten som det stod att det skulle vara en terrass till, men det fanns ingen terrass. Sedan var duschen inte helt städad, det va massa hår där, och fläck på lakanen. Överlag var det ett fint rum

Lite utvalg på frokost. Rent og ryddig, hyggelig personale. Veldig lytt, heiser og andre gjester kan høres godt. Eller fantastisk beliggenhet!

Yes

Bra hotel med sentral beliggenhet. Enkel men meget god frokost

Vi fik en rigtig god modtagelse af en sød smilende pige. Det var stort set også det eneste personale vi så smile. Morgenmaden var under alt kritik. Meget sure tjenere, dovne, tingene var ikke klar kl 8.20, morgenmaden startede kl 8, æblejucien var gæret og muggen, ikke engang en undskyldning fik man. De kastede med tingene, mega meget larm i restauranten. Rengøringen var i sit rum da vi kom tilbage efter en 4 timers gåtur, kl var 13, hurtigt efter vi var på vores ikke rengjorte værelse, bankede hun på, så træt ud, om vi behøvede at få det ordnet, ja tak, vi betalte 3200 kr pr nat så ja tak. Hun ordnede sengen og tørrede håndvask af. Meget lyst på værelset kunne høre nabo havde det virkelig skidt med opkast og toilet besøg. Super beliggenhed men personalet var ikke venlige. Synd for et dejligt hotel

das Zimmer ist räumlich und sehr sauber, qir haben uns sehr wohl gefühlt. sehr nette Personal. Frühstück ist ok. das Hotel liegt sehr Zentral.

Breakfast & lunch v good, dinner a bit late ..8pm.. for me. Staff were helpful & pleasant. Room was clean, towels changed as requested. Hotel v convenient to city centre, beach etc. Bus & tram stops close to hotel.

The rooms were clean, but they didn't meet the standards described by the hotel on the Expedia website. They provided all the basics, but there were no slippers in the room, and the shower was broken. The staff wasn't very friendly; it seemed they didn't appreciate me pointing out the hotel's shortcomings, which definitely don't make it a 4-star hotel. The breakfast buffet is embarrassing; they don’t provide tongs for guests to pick up bread or other foods, so I had to use the tongs meant for the bacon or just my hands. The cheese and salami were hard, it looked like they’d been cut days ago. The croissant basket had six, and when they ran out, they didn’t restock it. Guests who arrived later for breakfast found almost nothing to eat, even though they charge for breakfast as a buffet. Expedia shouldn’t sell this hotel to its customers as a 4-star property; it doesn’t even qualify as a 1-star hotel.

Top Lage, nettes Personal

Very nice good location.

Friendly staff. Incredible room. An awesome luxury feel just a block away from the water.

Dörren till toalett och dusch gick ej att stänga, åkte upp på glänt. Dörrarna till rummen otäta och slamrade vid stängning, ljud från andra resenärer från korridoren hördes tydligt ”slamrade”. Frukosten utmärkt och personalen i receptionen 👍 mycket hög kvalitet

Veldig hyggelig betjening i resepsjon:)

The Pros: very conveniently located in the heart of Alicante near the water and some of the city's famous attractions. No lack of things to do nearby or restaurants nearby and there's a stop for the bus that goes up the hill to the castle that's nearby, too. The bedding was also clean and the provided 2 pillows each. There is an on site restaurant and the validated parking for the hotel is not on the street, but not too far away if you have rolling luggage. There were black out curtains. Close to the beach and the Casino. The Cons: the toilet was wedged between a normal size vanity and the glass to the shower and even a normal size person would be pressed against the glass to the shower while going to the bathroom. The bathroom itself was a decent size, but two of its walls facing the room were frosted glass. The shower looked tired. The white walls of the room had been scuffed up and even had a sneaker mark on them (and some other unidentified substances here and there). At about 9:30/10 am on Friday morning (and perhaps every morning?) parked trucks lined the street and there was about 30 min-1 hour of truck doors slamming that would be a problem for sleeping at that time. There was no chair to sit in the room (or desk) so sitting in the room required sitting on the bed. There was theoretically a 12 Euro bottle of water provided (for 12 euros), but our room did not have one (just the sign saying that if one wants the water there it would be 12 euros).

Bra läge och trevlig personal