The Royal Sonesta Chicago Downtown

Hotel
9.2
/10
Cemerlang
2,339 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Samalla
10.0
/ 10
Royal Sonesta on the River should definitely be on your choice for accommodations in Chicago. Summertime is the best time for the opportunity to see, eat and stroll!
Lihat terjemahan
Stefan
10.0
/ 10
Absolutely the best location. Impressive view. Rooms are large and comfortable.
Lihat terjemahan
muammer
10.0
/ 10
Had an excellent stay, very clean room, walkign distance to river. Staff was very friendly
Lihat terjemahan
Di Kawasan
Lihat Peta
71 E Wacker Dr, Chicago, Cook County, Illinois, United States, 60601

Kemudahan Utama

Lihat Lebih
Kemudahan yang disediakan:
Bar
Restoran
Penyimpanan bagasi
Lif
Kecergasan
Kakitangan berbilang bahasa
ATM/Perbankan
Penginapan di The Royal Sonesta Chicago Downtown ialah pilihan yang baik apabila anda melawat Chicago. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran The Royal Sonesta Chicago Downtown

71 E Wacker Dr, Chicago, Cook County, Illinois, United States, 60601
Temui Lebih Banyak Tempat
Lain-lain The Royal Sonesta Chicago Downtown
Lain-lain 2 The Royal Sonesta Chicago Downtown

Ketahui Lebih Lanjut Mengenai The Royal Sonesta Chicago Downtown

Lokasi


Penginapan di The Royal Sonesta Chicago Downtown ialah pilihan yang baik apabila anda melawat Chicago.

Tentang The Royal Sonesta Chicago Downtown

Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari The Royal Sonesta Chicago Downtown eksklusif untuk anda.

The Royal Sonesta Chicago Downtown adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di The Royal Sonesta Chicago Downtown.

Semua kemudahan dari The Royal Sonesta Chicago Downtown

Lain-lain The Royal Sonesta Chicago Downtown
Lain-lain

Perkhidmatan Hotel

  • Lawatan
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • OTHER
  • Restoran
  • Kawasan bebas rokok
  • Lif

Kemudahan Perniagaan

  • Kemudahan mesyuarat
  • Bilik persidangan
  • Pusat perniagaan
  • Bilik persidangan

Umum

  • Bankuet
  • Dewan besar

Makanan dan Minuman

  • Bar

Pengangkutan

  • Parkir valet dengan surcaj

Kemudahan Internet

  • WiFi (surcaj)

Kemudahan Berhampiran

  • ATM/Perbankan

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di The Royal Sonesta Chicago Downtown

Nota Penting
  • Bayaran untuk Internet wayarles di tempat awam: USD 0.00 sehari (kadar mungkin berbeza-beza)
  • Fi letak kenderaan valet: USD78 semalam
  • Bayaran tempat letak kenderaan berhampiran: USD 58 semalam
  • Bayaran haiwan kesayangan: USD 100 setiap haiwan kesayangan, sepenginapan
  • Haiwan perkhidmatan terkecuali daripada fi
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Bayaran katil lipat simpan: USD 25 sepenginapan

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Bayaran destinasi: USD 32 setiap penginapan, semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Hartanah ini dibersihkan secara profesional
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan.

Hotel only accepts guests with minimum age of 21

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 16:00
Daftar keluar:
Sebelum 11:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Masa Daftar Masuk / Daftar Keluar
Dari 16:00 - hingga 11:00
Bilik tersedia di The Royal Sonesta Chicago Downtown
381
Bilangan tingkat di The Royal Sonesta Chicago Downtown
39
Fasilitas lain di The Royal Sonesta Chicago Downtown
Lawatan, Perkhidmatan perkahwinan, Penyimpanan bagasi, Penjaga pintu, Kakitangan berbilang bahasa

Soalan lazim tentang The Royal Sonesta Chicago Downtown

Kapan waktu check-in & check-out di The Royal Sonesta Chicago Downtown?
Masa check-in di The Royal Sonesta Chicago Downtown bermula dari Dari 16:00 manakala masa check-out ialah pada Sebelum 11:00
Berapakah jumlah bintang yang dimiliki oleh The Royal Sonesta Chicago Downtown?
The Royal Sonesta Chicago Downtown ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di The Royal Sonesta Chicago Downtown?
The Royal Sonesta Chicago Downtown mempunyai 39 tingkat.
Berapakah jumlah bilik yang terdapat di The Royal Sonesta Chicago Downtown?
Jumlah keseluruhan bilik di The Royal Sonesta Chicago Downtown ialah 381.
Adakah tempat letak kereta disediakan di The Royal Sonesta Chicago Downtown?
Ya, The Royal Sonesta Chicago Downtown menyediakan tempat letak kereta. Sila hubungi pihak hotel untuk maklumat lanjut.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di The Royal Sonesta Chicago Downtown

9.2
Cemerlang
Daripada 2,335 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.4

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Royal Sonesta Chicago Downtown

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Samalla
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Royal Sonesta on the River should definitely be on your choice for accommodations in Chicago. Summertime is the best time for the opportunity to see, eat and stroll!
Cecile
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

very nice hotel and area
Abbas
icon-Perniagaan dan Rekreasi dengan Anak
Perniagaan dan Rekreasi dengan Anak
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Excellent location, friendly doorman, staff, walkable to the city Extra mandatory fee for "gym" even if you dont use it. $35/day Bedsheets were not changed even when room service was requested for this. Bath tub was clogged and so was the sink. Overall, it was okay to stay here.
Melina
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Hotel was very clean and comfortable and located in a perfect location
Marissa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Staff were very friendly and felt safe .
Noah
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Room was okay, but the shower didn’t work, there was hair coming out of the drain… and there was no type of room service or in room dining.
Sheila
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The hotel has a welcoming atmosphere with its wonderful air fragrance throughout the lobby. The valet team was very friendly, informative and helpful. Our room is very clean and we had a great view of downtown. Concierge was cordial; our room was already available but charged us $50 extra because we were here before 4pm check in. This was the first time I have been charged for an early checkin when the room was ready! When asked for a late checkiut, the lady concierge offered us a complimentary noon checkout but an extra hour will result an additional fee. After travelling 4 1/2 hours ftom Chicago & returning from a late soccer game, I attempted to request for a late check out. The male concierge stated that they can not grant a late check out due to full occupancy. I thanked him anyway & confirmed the noon check out. I was told check out is at 1100 & there was no message noted of the noon checkout. After describing to him the lady that granted the noon checkout, he again denied the noon checkout & notified the hotel manager. Thankfully the manager allowed the noon checkout even though he didn 't see any notation of late check out. However, he stated that our room key is coded to turn off at noon. Wouldn't that prove the checkout WAS indeed grantef for noon??? At the least there were professional but not friendly or accomadating. Also, there is no room service after 10 pm.
Read More
Stefan
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Absolutely the best location. Impressive view. Rooms are large and comfortable.
muammer
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Had an excellent stay, very clean room, walkign distance to river. Staff was very friendly
Grace
icon-Perjalanan Perniagaan dengan Rakan
Perjalanan Perniagaan dengan Rakan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Excellent Customer Service
Malgorzata
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

It was a perfect location! We were able to walk everywhere and the valet parking was super easy with the staff beeing really attentive. We took our car out only if we wanted to see places outside the city. The view from our room was priceless! We would definitely stay here again!
Cianna
2.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Requested to pay for the early check in when I booked the hotel. I called ahead prior to arrival to confirm early check in was selected, they confirmed I selected it. When I arrived to Chicago and was on the way to hotel I called to make sure early check in was still going to be okay the front desk representative stated early check in is first come first serve and she can’t guarantee it’ll be available when we arrive and anyways it’s an additional charge and I advised that I understood and I opted in when I booked for the additional charge early check in and ended the call. I arrived at 12pm at the hotel they reminded me again of the additional charge advised I understood and they stated they would add us to a wait list but would call us shortly when an room was available we waited in the lobby for about an hour/hour an half, they did offer to take our luggage so we could go do something if needed but made it sound like the room would be open shortly. After waiting the hour and half we decided to give our luggage and go kill some time. We realized while we were out that it was 4pm so decided we should head back since that’s regular check in when we arrived at 4pm I asked for an update on the room they stated they still didn’t have a room ready yet but once again they would update us when one is ready once again. After waiting about 15 more minutes a manager approached us and asked if we were waiting advised we had been since 12 he asked us to go to the desk and immediately wa
Read More
Stephen D
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

We’ve visited Chicago about 15 times, and this hotel stood out thanks to Lucas at the front door - his warm, fun, joyful greetings each day made our 4-day stay feel truly special. We had two rooms: one with a tub and excellent AC, the other struggled to keep cool and didn't have a tub. The second day, an engineer solved the AC issue which we appreciated. Beds were comfortable but soft—maybe not ideal for those with back issues. Pillows weren't our favorite, and the shampoo/conditioner was poor, so bring your own. One other note - the rooms are exceptionally quiet, but the gap between the door and the floor made it easy to hear in and out to the hallway. The location is outstanding, just steps from the river, Art Institute, Millennium Park, and tons of great restaurants. Despite being busy, they let us check in about an hour early, which we appreciated. It doesn’t have the grandeur of places like the Palmer House, but the rooms are nearly as nice and much more spacious. CVS & Walgreens are nearby so you can buy water and other necessities when you arrive.
Read More
Fabiola
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Amazing stay at this Hotel.
Carol
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Hotel is in a great location across the street from the Riverwalk.
Tanija
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Great location. Super clean, spacious, comfortable, and accommodating. Every single staff member was on point and amazing. Will definitely be back.
Amy
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Hotel staff was great. They were friendly, knowledgeable and ready to help with anything you needed. Such a great location! Great views and close to everything. We stayed with our kids and couldn’t recommend more for families.
James
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Super hotel. Well priced for the high end comfort, location and service.
Sophia
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

I gave 4 stars only because my experience checking in and with the hotel staff was just terrible.. the hotel was beautiful and my room was very comfortable for 4 guests, however, the staff needs some lessons on friendliness. Landing in a new city, the way I was greeted was not welcoming at all. He gave us a hard time when asked if our room was ready or if we could possibly check in a little early. Then at the end of my stay they slapped on an early check in fee which was never mentioned when I checked in! Also terrible communication between workers to get our bags stored while we explored the city waiting for our room. So disappointing to have such rude employees at such a beautiful hotel.
Read More
John
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

good
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 The Royal Sonesta Chicago Downtown

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved
9.2
Cemerlang
Daripada 2,335 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.4

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Royal Sonesta Chicago Downtown

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Samalla
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Royal Sonesta on the River should definitely be on your choice for accommodations in Chicago. Summertime is the best time for the opportunity to see, eat and stroll!
Cecile
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

very nice hotel and area
Abbas
icon-Perniagaan dan Rekreasi dengan Anak
Perniagaan dan Rekreasi dengan Anak
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Excellent location, friendly doorman, staff, walkable to the city Extra mandatory fee for "gym" even if you dont use it. $35/day Bedsheets were not changed even when room service was requested for this. Bath tub was clogged and so was the sink. Overall, it was okay to stay here.
Melina
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Hotel was very clean and comfortable and located in a perfect location
Marissa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Staff were very friendly and felt safe .
Noah
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Room was okay, but the shower didn’t work, there was hair coming out of the drain… and there was no type of room service or in room dining.
Sheila
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The hotel has a welcoming atmosphere with its wonderful air fragrance throughout the lobby. The valet team was very friendly, informative and helpful. Our room is very clean and we had a great view of downtown. Concierge was cordial; our room was already available but charged us $50 extra because we were here before 4pm check in. This was the first time I have been charged for an early checkin when the room was ready! When asked for a late checkiut, the lady concierge offered us a complimentary noon checkout but an extra hour will result an additional fee. After travelling 4 1/2 hours ftom Chicago & returning from a late soccer game, I attempted to request for a late check out. The male concierge stated that they can not grant a late check out due to full occupancy. I thanked him anyway & confirmed the noon check out. I was told check out is at 1100 & there was no message noted of the noon checkout. After describing to him the lady that granted the noon checkout, he again denied the noon checkout & notified the hotel manager. Thankfully the manager allowed the noon checkout even though he didn 't see any notation of late check out. However, he stated that our room key is coded to turn off at noon. Wouldn't that prove the checkout WAS indeed grantef for noon??? At the least there were professional but not friendly or accomadating. Also, there is no room service after 10 pm.
Read More
Stefan
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Absolutely the best location. Impressive view. Rooms are large and comfortable.
muammer
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Had an excellent stay, very clean room, walkign distance to river. Staff was very friendly
Grace
icon-Perjalanan Perniagaan dengan Rakan
Perjalanan Perniagaan dengan Rakan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Excellent Customer Service
Malgorzata
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

It was a perfect location! We were able to walk everywhere and the valet parking was super easy with the staff beeing really attentive. We took our car out only if we wanted to see places outside the city. The view from our room was priceless! We would definitely stay here again!
Cianna
2.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Requested to pay for the early check in when I booked the hotel. I called ahead prior to arrival to confirm early check in was selected, they confirmed I selected it. When I arrived to Chicago and was on the way to hotel I called to make sure early check in was still going to be okay the front desk representative stated early check in is first come first serve and she can’t guarantee it’ll be available when we arrive and anyways it’s an additional charge and I advised that I understood and I opted in when I booked for the additional charge early check in and ended the call. I arrived at 12pm at the hotel they reminded me again of the additional charge advised I understood and they stated they would add us to a wait list but would call us shortly when an room was available we waited in the lobby for about an hour/hour an half, they did offer to take our luggage so we could go do something if needed but made it sound like the room would be open shortly. After waiting the hour and half we decided to give our luggage and go kill some time. We realized while we were out that it was 4pm so decided we should head back since that’s regular check in when we arrived at 4pm I asked for an update on the room they stated they still didn’t have a room ready yet but once again they would update us when one is ready once again. After waiting about 15 more minutes a manager approached us and asked if we were waiting advised we had been since 12 he asked us to go to the desk and immediately wa
Read More
Stephen D
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

We’ve visited Chicago about 15 times, and this hotel stood out thanks to Lucas at the front door - his warm, fun, joyful greetings each day made our 4-day stay feel truly special. We had two rooms: one with a tub and excellent AC, the other struggled to keep cool and didn't have a tub. The second day, an engineer solved the AC issue which we appreciated. Beds were comfortable but soft—maybe not ideal for those with back issues. Pillows weren't our favorite, and the shampoo/conditioner was poor, so bring your own. One other note - the rooms are exceptionally quiet, but the gap between the door and the floor made it easy to hear in and out to the hallway. The location is outstanding, just steps from the river, Art Institute, Millennium Park, and tons of great restaurants. Despite being busy, they let us check in about an hour early, which we appreciated. It doesn’t have the grandeur of places like the Palmer House, but the rooms are nearly as nice and much more spacious. CVS & Walgreens are nearby so you can buy water and other necessities when you arrive.
Read More
Fabiola
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Amazing stay at this Hotel.
Carol
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Hotel is in a great location across the street from the Riverwalk.
Tanija
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Great location. Super clean, spacious, comfortable, and accommodating. Every single staff member was on point and amazing. Will definitely be back.
Amy
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Hotel staff was great. They were friendly, knowledgeable and ready to help with anything you needed. Such a great location! Great views and close to everything. We stayed with our kids and couldn’t recommend more for families.
James
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Super hotel. Well priced for the high end comfort, location and service.
Sophia
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

I gave 4 stars only because my experience checking in and with the hotel staff was just terrible.. the hotel was beautiful and my room was very comfortable for 4 guests, however, the staff needs some lessons on friendliness. Landing in a new city, the way I was greeted was not welcoming at all. He gave us a hard time when asked if our room was ready or if we could possibly check in a little early. Then at the end of my stay they slapped on an early check in fee which was never mentioned when I checked in! Also terrible communication between workers to get our bags stored while we explored the city waiting for our room. So disappointing to have such rude employees at such a beautiful hotel.
Read More
John
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

good
Bilangan ulasan setiap halaman
20
40