The Four Seasons Hotel

DO NOT BOOK - the hotel contacted me 15 minutes before check in to say they had no room and would put me in their sister hotel, the Queensbury. It was FILTHY. It was run down. The room we had was not in any way deluxe and not what I paid for. The hotel is also refusing to compensate. Steer clear.

Very comfortable and relaxing stay. Stay in the flats , rooms are spacious , beds comfortable. Staff is friendly and helpful. We will definitely return.

A party came back at 2:30am woke me up as you can hear all doors on the hotel open. That and they were being so loud. They were young and drunk. So that part I can forgive. What was horrendous is that they were playing music until 5:45 in the morning. They kept me up. You can’t complain because the hotel isn’t manned as I found out at half 4 after having enough. When I complained the next day the hotel dissolved themselves of any kind of accountability and said the hotel manager would call me as he was away. I never had that phone call. I would go to the premier inn directly across the road

The rooms and facilities seemed a bit dated and aged for what we paid, but that said the staff were lovely and helpful and the breakfast buffet was very generous and tasty.

Great room for the price

Booked room with private bathroom got given room with shared , staff rude and unhelpful

Lovely big apartment very close to the sea.

The single room and shower room were quite small, although adequate for my needs.

There was only one towel no hand towel. there were no toiletries, no teas bags and no milk. i went to reception everyone had gone home. l was disappointed for what l paid.

The staff were very friendly and helpful. They stored our luggage before check-in and after we checked out the room. There’s also a small bar and dining options in the hotel. The hotel is also very close to the beach and close to the train station.

The person on reception wasn't friendly, we had arrived early and when i enquired if the room was ready, the reply was short and sharp. The studio room wasn't as advertised, it had one single bed in the kitchenette area with no blind at the window or the rooflight. The hotel were unable to change the room as they were fully booked and sent maintenance to buy a blind which was prompty fitted. We were woken at 2am by we can only assume staff who were sitting outside chatting, this continued until approximately 4am Neither window opened, therefore it was very stuffy. I certainly wouldn't recommend.

Hotel situated in a good place everything in walking distance, hotel clean and tidy, parking in hotel only enough for 4 vehicles, parking outside hotel but taken up quickly. WIFI good enough for work emails, staff very helpful and polite, Breakfast good, room very spacious and clean but bed a bit hard and noisy seagulls all night which will the same for every hotel in area. I would stop again if in area.

Room comfortable staff friendly and the breakfast excellent.

Didn’t stay, staff were rude, no parking and reception dirty

Nice cosy rooms, central location. Very limited parking in a very small forecourt, 4 cars maximum. If you’re booking for the parking don’t be fooled by the ‘free parking’! And a late check in at 3pm plus the added time to find parking, and an early check out at 10am is abit harsh. But everything else was nice! Room was clean and breakfast was included in the price!

The four seasons is a good value hotel Its clean , comfortable - location is great and is value with breakfast included in price

I would like to bring to your attention some concerns regarding my recent stay. On Saturday morning, construction work commenced early, involving the use of very loud machinery. Unfortunately, we were not informed in advance about any scheduled work during our visit. Given our long journey the previous day, the noise was quite disruptive to our rest. When I inquired with the receptionist about the ongoing work, I was informed that it was planned, but the response seemed rather indifferent. Additionally, the area was cordoned off, which made accessing the restaurant from our room inconvenient, requiring us to take a longer route. Furthermore, the room designated as a superior twin room did not meet my expectations for the price paid for our two-night stay. Due to the inclement weather on our final morning, we decided not to go for breakfast because of the distance we would have had to walk to reach the front of the hotel. I appreciate your attention to these matters and hope they may be addressed for the benefit of future guests. Thank you.

The hotel was good, the staff are very friendly. The room was large and comfortable but a little cold. Although parking was advertised, in truth there's not enough spaces and we had to park a 10 minute walk away. Not great if you have lots of luggage or less mobile.

The room was very clean ,I stayed 4 days and there was the option of having the room cleaned every day if I wanted .The staff were friendly.also it was quite and I felt safe . The hotel is also very near the town and the beach .I would definitely stay again .

A neat and tidy b&b near to the promenade and town centre serving a decent breakfast every morning