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The Victoria Falls Hotel

Hotel
9.2
/10
Cemerlang
388 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Lee-may

10.0
/ 10
Classic grand hotel, courteous service, lovely amenities, unparalleled location and views.
Lihat terjemahan

Richard

10.0
/ 10
Historic it is and deservedly so! An excellent hotel in a stunning location. The Victoria Falls Hotel
Lihat terjemahan

Peter

10.0
/ 10
VFH is a fabulous iconic hotel with wonderful views of the bridge and the spray rising from the falls. Everything about the hotel is top class and we had a great stay here.
Lihat terjemahan
Di Kawasan
Lihat Peta
1, Mallet Drive, Ward 2, Victoria Falls, Matabeleland North, Zimbabwe

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
WiFi
Berdekatan dengan Air Terjun Victoria
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran The Victoria Falls Hotel

1, Mallet Drive, Ward 2, Victoria Falls, Matabeleland North, Zimbabwe
Temui Lebih Banyak Tempat
Lobi The Victoria Falls Hotel
Lobi 2 The Victoria Falls Hotel

Ketahui Lebih Lanjut Mengenai The Victoria Falls Hotel

General


Berdekatan dengan Air Terjun Victoria

Location


Apabila anda menginap di The Victoria Falls Hotel in Air Terjun Victoria, anda akan berada di kawasan bersejarah, dalam lingkungan 5 minit memandu dari Air Terjun Victoria dan Devil's Pool. Hotel mesra keluarga ini berada 1.9 km dari Taman Negara Air Terjun Victoria dan 2.5 km dari Jambatan Air Terjun Victoria.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Air Terjun Victoria - 1.3 km / 0.8 mi
David Livingstone Statue - 1.4 km / 0.9 mi
Sungai Zambezi - 1.4 km / 0.9 mi
Taman Negara Air Terjun Victoria - 1.7 km / 1 mi
Jambatan Air Terjun Victoria - 2.4 km / 1.5 mi
Muzium Lapangan Air Terjun Victoria - 3.7 km / 2.3 mi
Taman Negara Zambezi - 5 km / 3.1 mi
Devil's Pool - 2.1 km / 1.3 mi
Taman Negara Mosi-oa-Tunya - 6.7 km / 4.1 mi
Taman Reptilia Livingstone - 9.3 km / 5.8 mi
Muzium Budaya Maramba - 10.8 km / 6.7 mi
Muzium Kereta Api - 11.9 km / 7.4 mi
Muzium Livingstone - 12.9 km / 8 mi
Pasar Curio Taman Mukuni - 13.5 km / 8.4 mi

Lapangan terbang terdekat ialah:
Livingstone (LVI) - 18.6 km / 11.6 mi
Victoria Falls (VFA) - 21.3 km / 13.3 mi

Lapangan terbang pilihan untuk The Victoria Falls Hotel ialah Victoria Falls (VFA).

Renovations


Kemudahan atau perkhidmatan berikut tidak tersedia dari Mac 11 2026 hingga November 30 2026 (tarikh tertakluk kepada perubahan):

  • Satu daripada tempat makan
Hartanah akan diubai suai dari 30 April 2026 sehingga 31 Disember 2026 (tarikh penyiapan tertakluk kepada perubahan). Kawasan yang berikut akan terjejas:
  • Bilik tamu tertentu
Kerja pengubahsuaian hanya akan dijalankan semasa waktu perniagaan pada hari kerja. Segala usaha akan diambil untuk mengurangkan bunyi dan gangguan.

Facilities


Manjakan diri anda di spa yang menawarkan rawatan badan dan rawatan muka. Kemudahan tambahan di hotel zaman Victoria ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj). Tetamu boleh menumpang naik pengangkutan ulang-alik kawasan (dengan surcaj) ke destinasi berhampiran.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam).

Dining


Nikmati masakan antarabangsa di Livingstone Room, salah sebuah daripada 4 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam.

Rooms


Selesakan diri anda di salah satu daripada 161 bilik berhawa dingin yang menampilkan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.

Semua kemudahan dari The Victoria Falls Hotel

Kolam Renang The Victoria Falls Hotel
Kolam Renang
Kemudahan Hiburan The Victoria Falls Hotel
Kemudahan Hiburan
Pusat Kecergasan The Victoria Falls Hotel
Pusat Kecergasan
Dewan Majlis The Victoria Falls Hotel
Dewan Majlis
Ruang Umum The Victoria Falls Hotel
Ruang Umum

Aktiviti

  • Spa
  • Kolam renang terbuka
  • Kawasan berkelah
  • Taman
  • Perpustakaan

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Perkhidmatan perkahwinan
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Bankuet
  • Dewan sambutan
  • Kawasan merokok
  • Teres

Kemudahan OKU

  • Akses kerusi roda
  • Laluan mudah diakses OKU

Kemudahan Umum

  • Peti keselamatan
  • Kedai kopi

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Bilik persidangan

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj

Makanan dan Minuman

  • Bar tepi kolam renang

Pengangkutan

  • Shuttle kawasan berhampiran dengan surcaj

Kemudahan Internet

  • WiFi percuma

Sukan & Rekreasi

  • Mini golf

Polisi Penginapan & Maklumat Umum di The Victoria Falls Hotel

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 00:00
Daftar keluar:
Sebelum 10:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Umur minimum untuk daftar masuk semasa Cuti Musim Bunga adalah 18 tahun
  • Hartanah ini menerima kad kredit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Service Animals Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - 00:00 - hingga 10:00
Bilik tersedia di The Victoria Falls Hotel
161
Bilangan tingkat di The Victoria Falls Hotel
2
Fasilitas lain di The Victoria Falls Hotel
Spa, Kolam renang terbuka, Kawasan berkelah, Taman, Perpustakaan

Soalan lazim tentang The Victoria Falls Hotel

Apa facilities yang tersedia di The Victoria Falls Hotel?
Berikut facilities yang ada di The Victoria Falls Hotel seperti Restoran, Kolam Renang, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di The Victoria Falls Hotel?
Masa check-in di The Victoria Falls Hotel bermula dari 14:00 - 00:00 manakala masa check-out ialah pada Sebelum 10:00
Berapakah jumlah bintang yang dimiliki oleh The Victoria Falls Hotel?
The Victoria Falls Hotel ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di The Victoria Falls Hotel?
The Victoria Falls Hotel mempunyai 2 tingkat.
Berapakah jumlah bilik yang terdapat di The Victoria Falls Hotel?
Jumlah keseluruhan bilik di The Victoria Falls Hotel ialah 161.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di The Victoria Falls Hotel

Penilaian & Ulasan Keseluruhan The Victoria Falls Hotel

Sumber lain (388)
9.2
Cemerlang
Daripada 388 ulasan
Kebersihan

9.2

Keselesaan Bilik

8.8

Lokasi

10.0

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Victoria Falls Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Amelia
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Beautiful inn
Fredrik
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Rummet var fantastiskt, personalen överträffade allt annat jag upplevt.
Marthinus
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Y
Mari
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
4.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

First of all, we felt very uncomfortable with the whole set up of the hotel where concierge welcomes you with colonial style uniforms with decor that indicates the price of colonialism, and it certainly feels like it attracts people who celebrates colonialism. For normal educated minds like ours, it was a hall of shame, to put it bluntly. On our first night, we had no water so we called the reception to arrange a repair. A while later I get a call back from the reception asking to check if it’s working. Throughout these exchange we received absolutely no word of apologies. For a room service, they charge outrageous $10 for a $10 sandwich which is not even delicious. Restaurant staff was under trained to say the least. A manger looking person kept asking if staff are trained and if we enjoy the dinner. In such situations, guests would normally remain polite and would not complain about something they can fix right away such as lack of training. It happened in every dining place we tried in the hotel but one thing they certainly don’t do is to actually check themselves whether their staff are well trained because they certainly aren’t. Not attentive, food is not great, and on top of that a waiter kept asking if we want a bill when we told him we are not in a hurry. He still brought it to us anyway. Overall, the hotel is located in a beautiful setting but it’s not worth the price we paid for.
Read More
Lee-may
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Classic grand hotel, courteous service, lovely amenities, unparalleled location and views.
Mary
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 49 minggu yang lalu

Expedia Group verified review

Amazing staff. Breakfast buffet also incredible.
Richard
icon-
10.0
/10
Diulas 53 minggu yang lalu

Hotels.com verified review

Historic it is and deservedly so! An excellent hotel in a stunning location. The Victoria Falls Hotel
Peter
10.0
/10
Diulas 65 minggu yang lalu

Expedia Group verified review

VFH is a fabulous iconic hotel with wonderful views of the bridge and the spray rising from the falls. Everything about the hotel is top class and we had a great stay here.
Deborah
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 69 minggu yang lalu

Expedia Group verified review

Old colonial building. Quite a formal hotel. Lovely room. Nice gardens with view of the bridge. Walking distance to shops.
donal
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

Place of high standards on fabulous grounds
YOUNGHWA
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 78 minggu yang lalu

Expedia Group verified review

환상적인 숙소에요. 빅폴 레인보우게이트까지 걸어가기 딱 좋았어요. 궁전같은 호텔이면서 친절한 직원과 훌륭한 식사 모두 완벽했어요. 다음에 짐바브웨 가면 다시 꼭 머물거에요.
Mark
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 80 minggu yang lalu

Expedia Group verified review

Every part of our stay was 5 stars, but especially all the staff from Michael at dinner last night, to the super helpful and curteous front desk staff, to the cleaners and finally Veronica who was just charming at breakfast this morning. What a lovely place and people.
Nic
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 81 minggu yang lalu

Expedia Group verified review

We had the most wonderful stay at the Vic Falls Hotel. The hotel has an incredible history, central location , breathtaking views and warm staff which ensured we had the best stay we could have hoped for. Whether spending the days lounging by the pool or walking to the falls, the hotel staff catered for all of our needs and more. It was a special trip thanks to our stay here and I couldn’t recommend it any more highly.
Read More
Edwin
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 87 minggu yang lalu

Hotels.com verified review

We were really looking forward to our stay here and the hotel delivered. Our room was gorgeous with a really gorgeous aesthetic that balanced Classic and modern design. Service was really nice and staff very friendly (especially Lauren at check in). We organised transfers through the hotel; and all of them turned up perfectly on time which really impressed me. My one criticism would be the Livingstone Room, it was marketed as a very high end restaurant, and the service was lovely indeed; but the food was quite mediocre and forgettable and many of the wines were unavailable. In addition, the vegetarian option was the same as what I ate the night before on the terrace which was disappointing. Nonetheless, the history and character of this hotel was exceptional and we had a truly lovely stay.
Read More
George
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 89 minggu yang lalu

Expedia Group verified review

Service
Andrew
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 91 minggu yang lalu

Hotels.com verified review

It feels like the hotel is trading on its former glory. The room is charged double what it’s worth. Most wines on the menu aren’t in stock, you’re harassed constantly by helicopters and street vendors, the gym is under furnished and they had no pool! That was the main reason we wanted to stay
marjan mir
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
6.0
/10
Diulas 97 minggu yang lalu

Hotels.com verified review

Over rated for the price . Condition is very outdated and worn out . Great location and view. Friendly staff however were not accommodating.
Daniel
10.0
/10
Diulas 98 minggu yang lalu

Expedia Group verified review

THE Victoria Falls is exquisite ! Very luxurious old colonial hotel
Raja
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 104 minggu yang lalu

Expedia Group verified review

great location!
Paul
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 108 minggu yang lalu

Expedia Group verified review

The property was once probably beautiful but they have not maintained it. Our room had filthy old carpets coming up from the floor. The bathroom was possibly not dirty but so worn and stained and marked up it felt dirty. I’d say they have not replaced anything but the couches and curtains which do look new but the walls need paint the baseboards are filthy. Worst of anll we found excrement ” on the stairway going to our second floor room and it was still there as we passed it 4 times. No idea how it even got there. And the staff gives the pretense of service in some cases but doesn’t really provided . Some staff seemed to care less. I couldn’t even get change to pay taxi driver and they didn’t seem to care. The food was pretty ordinary. I really fe sad about writing this as it could be beautiful if refurbished and staff trained.
Read More
Bilangan ulasan setiap halaman
20
40

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Luar Bangunan 4 The Victoria Falls Hotel

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Penilaian & Ulasan Keseluruhan The Victoria Falls Hotel

Sumber lain (388)
9.2
Cemerlang
Daripada 388 ulasan
Kebersihan

9.2

Keselesaan Bilik

8.8

Lokasi

10.0

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Victoria Falls Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Amelia
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Beautiful inn
Fredrik
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Rummet var fantastiskt, personalen överträffade allt annat jag upplevt.
Marthinus
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Y
Mari
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
4.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

First of all, we felt very uncomfortable with the whole set up of the hotel where concierge welcomes you with colonial style uniforms with decor that indicates the price of colonialism, and it certainly feels like it attracts people who celebrates colonialism. For normal educated minds like ours, it was a hall of shame, to put it bluntly. On our first night, we had no water so we called the reception to arrange a repair. A while later I get a call back from the reception asking to check if it’s working. Throughout these exchange we received absolutely no word of apologies. For a room service, they charge outrageous $10 for a $10 sandwich which is not even delicious. Restaurant staff was under trained to say the least. A manger looking person kept asking if staff are trained and if we enjoy the dinner. In such situations, guests would normally remain polite and would not complain about something they can fix right away such as lack of training. It happened in every dining place we tried in the hotel but one thing they certainly don’t do is to actually check themselves whether their staff are well trained because they certainly aren’t. Not attentive, food is not great, and on top of that a waiter kept asking if we want a bill when we told him we are not in a hurry. He still brought it to us anyway. Overall, the hotel is located in a beautiful setting but it’s not worth the price we paid for.
Read More
Lee-may
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Classic grand hotel, courteous service, lovely amenities, unparalleled location and views.
Mary
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 49 minggu yang lalu

Expedia Group verified review

Amazing staff. Breakfast buffet also incredible.
Richard
icon-
10.0
/10
Diulas 53 minggu yang lalu

Hotels.com verified review

Historic it is and deservedly so! An excellent hotel in a stunning location. The Victoria Falls Hotel
Peter
10.0
/10
Diulas 65 minggu yang lalu

Expedia Group verified review

VFH is a fabulous iconic hotel with wonderful views of the bridge and the spray rising from the falls. Everything about the hotel is top class and we had a great stay here.
Deborah
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 69 minggu yang lalu

Expedia Group verified review

Old colonial building. Quite a formal hotel. Lovely room. Nice gardens with view of the bridge. Walking distance to shops.
donal
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

Place of high standards on fabulous grounds
YOUNGHWA
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 78 minggu yang lalu

Expedia Group verified review

환상적인 숙소에요. 빅폴 레인보우게이트까지 걸어가기 딱 좋았어요. 궁전같은 호텔이면서 친절한 직원과 훌륭한 식사 모두 완벽했어요. 다음에 짐바브웨 가면 다시 꼭 머물거에요.
Mark
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 80 minggu yang lalu

Expedia Group verified review

Every part of our stay was 5 stars, but especially all the staff from Michael at dinner last night, to the super helpful and curteous front desk staff, to the cleaners and finally Veronica who was just charming at breakfast this morning. What a lovely place and people.
Nic
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 81 minggu yang lalu

Expedia Group verified review

We had the most wonderful stay at the Vic Falls Hotel. The hotel has an incredible history, central location , breathtaking views and warm staff which ensured we had the best stay we could have hoped for. Whether spending the days lounging by the pool or walking to the falls, the hotel staff catered for all of our needs and more. It was a special trip thanks to our stay here and I couldn’t recommend it any more highly.
Read More
Edwin
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 87 minggu yang lalu

Hotels.com verified review

We were really looking forward to our stay here and the hotel delivered. Our room was gorgeous with a really gorgeous aesthetic that balanced Classic and modern design. Service was really nice and staff very friendly (especially Lauren at check in). We organised transfers through the hotel; and all of them turned up perfectly on time which really impressed me. My one criticism would be the Livingstone Room, it was marketed as a very high end restaurant, and the service was lovely indeed; but the food was quite mediocre and forgettable and many of the wines were unavailable. In addition, the vegetarian option was the same as what I ate the night before on the terrace which was disappointing. Nonetheless, the history and character of this hotel was exceptional and we had a truly lovely stay.
Read More
George
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 89 minggu yang lalu

Expedia Group verified review

Service
Andrew
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 91 minggu yang lalu

Hotels.com verified review

It feels like the hotel is trading on its former glory. The room is charged double what it’s worth. Most wines on the menu aren’t in stock, you’re harassed constantly by helicopters and street vendors, the gym is under furnished and they had no pool! That was the main reason we wanted to stay
marjan mir
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
6.0
/10
Diulas 97 minggu yang lalu

Hotels.com verified review

Over rated for the price . Condition is very outdated and worn out . Great location and view. Friendly staff however were not accommodating.
Daniel
10.0
/10
Diulas 98 minggu yang lalu

Expedia Group verified review

THE Victoria Falls is exquisite ! Very luxurious old colonial hotel
Raja
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 104 minggu yang lalu

Expedia Group verified review

great location!
Paul
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 108 minggu yang lalu

Expedia Group verified review

The property was once probably beautiful but they have not maintained it. Our room had filthy old carpets coming up from the floor. The bathroom was possibly not dirty but so worn and stained and marked up it felt dirty. I’d say they have not replaced anything but the couches and curtains which do look new but the walls need paint the baseboards are filthy. Worst of anll we found excrement ” on the stairway going to our second floor room and it was still there as we passed it 4 times. No idea how it even got there. And the staff gives the pretense of service in some cases but doesn’t really provided . Some staff seemed to care less. I couldn’t even get change to pay taxi driver and they didn’t seem to care. The food was pretty ordinary. I really fe sad about writing this as it could be beautiful if refurbished and staff trained.
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