Aruba Sands Resort

The accommodation was spotless, wonderful location and the office staff very helpful and friendly.

Location, amenities & the size of the accommodation - perfect for 2 people

Yes , was tired and in need of an upgrade/paint. Smelt damp & musty when we first arrived .

Check in was a problem. Good location close to shops restaurants and casino. Great value for our 3 night stay. Didnt appreciate people in spa at 3am in the morning. There was nothing to stop anyone getting in.

No daily housekeeping as listed.

It was ok

nice equiped appartement, close to shops and casino

Accomodation was good, slightly dated and could do with a tidy up but great location. Easy check in and out. However booked a one bedroom apartment with pull out bed in the lounge. When we requested sheets for the pull out we were told it would be an extra $44 AUD per night! We booked and paid for an apartment with two beds expecting to be able to use the two beds! There was no mention of additional charges if you wished to use the pull out bed and $44 AUD per night for just an extra set of sheets is extortion.

A rundown apartment with toilet location very average. Room above too noisy hearing footsteps. with the occupants moving about. Its disturbing at night hearing footsteps thinking someone has broken into my unit when trying to sleep at night. And last but not least out the back outdoor area, having to put up with food smells from kitchen cooking from buildings nearby. I won't be staying at the Aruba again as for the price its average to put up with those conditions. Regards, Greg Burgess.

Caution before renting The pictures do not represent the apartment's current condition. No air conditioning in the bedroom. Mouse turds in the closet. Entering the building, common area are worn, dated and dirty. The apartment furniture is rubbish, beyond op shop quality, soiled and damaged. Appliances are old but work. The microwave is rusty inside, not usable for health reasons. Window coverings do not blackout. It is impossible to regulate hot and cold water mix in the shower. The biggest disappointment was the floors were filthy upon arrival. Midway in our stay service cleaning was included. In reality it was changed of linen and garage out. Nothing else. We clean apartment ourselves. Management are aware of these concerns as we told the reception. On the positive, the bed is comfortable, clean linens and towels. Pool, spa and outdoor bbq are good. In conclusion absolutely not worth the price.

Stove elements were rusty. Plaster wall damaged, long grass behind verandah not maintained.

Really good, well located and staff really nice

I booked a superior room with a balcony. I got a ground floor room with a view of a run down house. The back yard of the resort that my room looked out on to had weeds at least 4-5 ft high ( higher than the balcony) The unit was old, iron did not work, curtains did not cover the bedroom window or the lounge sliding door. The security door was broken and did not work. would never book here again and recommend no one else does.

Free parking was the best and Kellie was a very good sport.

The staff were lovely and the location was close to everything, but I think thats all I can really say was positive about it. Firstly, despite being told that check in times were from 2-5, the office only opened till 12 on the day I arrived. Additionally, the internet in my unit didn’t actually work and I had to use the internet from another unit which was spotty at best. The cleanliness is something that has definitely ensured I don’t return. The day I arrived you could very much tell the floors had not been mopped or even vacuumed, there was hair in the washing machine, mould in the toilet and a dead cockroach on the kitchen floor. Cleaners also only come once a week and although I was told to take everything off the floor each time, the floors were definitely never cleaned. They would make my bed, leave a singular roll of toilet paper, soap bar and tea towel, replace my shower and hand towel and that appeared to be it. Not exactly what is expected of cleaners in my opinion. I don’t actually know if my sheets were changed as I was there a month and developed a rash. Finally, I noticed a broken fire alarm that appeared to be taped to the ceiling, the fan switch in the bedroom was completely broken, the water made my laundry smell like poo and a bunch of (assumingly teenagers) had a few parties on the third floor during my stay. As much as this place is ‘cheap’ for the location - for the concern of my own health and wellbeing I would not stay here.

Great location and facilities

Handy location and great facilities in the unit

Very nice place

Kellie on reception was very friendly and helpful, as well as patient with me when I kept entering the wrong pin number for debit card. My husband & I had a comfortable 8 night stay. Our apartment was quiet & private at the back of the building with a large verandah. Everything worked well and aircon was brilliant. Shower water pressure was great with good temperature. Pool & Spa area are well maintained. Our apartment was serviced half way through our stay which was much appreciated. This location can't be beaten! Everything required is within a short walk. NOTE TO OWNER OF APARTMENT 2. Something needs to be done to cover up the unsightly brown stains on the side of the washing machine beside the toilet, or replace with new machine. We freaked out when we first saw it, then on closer inspection my husband said it looks like rust coming from washing machine. The apartment is nice and has a lot going for it, so it is such a shame about the appearance of the washing machine.

We were very satisfied with all aspects of this property!