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Very friendly and attentive staff. The double room with a bath was very comfortable and clean.

Very helpful and informative staff. Great room on a nice property.

Very comfortable and great views. Handy to attractions and shops. Thank you

The room was spacious and clean. Nice size and a great view. The location was great. We had parking included and walked everywhere! Nice staff and a great reading room with book options.

Was clean, bath was huge!

This hotel is an old Victorian property refurbished with multiple rooms. The room itself was very spacious which was lovely as we were staying for several nights. The condition of the property itself is as to be expected for a house of this age - the floorboards under the carpet are uneven and walls have cracks and have been obviously patched. This was not too much of a bother, as Victorian houses do tend to have this character. We stayed in a room without a bathtub, and the bathroom itself was clean and appointed with basic toiletries and a hair dryer. TVs in the sitting area and bedroom were also greatly appreciated. Some areas for improvement in the rooms were that the blinds were old and extremely difficult to manoeuvre, getting stuck multiple times when lowering. The windows themselves were also hard to manage due to their age. The bedding appeared a little old as well, with some of the pillow cases appearing yellowed. We had also booked our stay several months prior, and at that time the hotel was offering breakfast. We were surprised to find on checking in that the hotel had since ceased doing this, though the guest information folder in our room still described a “continental breakfast” delivered to rooms. The folder instructed us to refer to the enclosed menu, which was of course not included. Apart from these issues, this was an adequate hotel with very friendly staff. The price is a little high for the condition, amenities, and city fringe location.

A little spartan but quiet, safe and an easy walk into town and to the Cataract Gorge. A decent choice and reasonable price.

Air con great off street parking camera safe couldn't speak more highly of this place excellence

Staff check in was fine. Communication was good, was told everything i needed to know. Wifi was terrible which i dont understand how. Was beautiful old building..

The room was clean had a nice stay

Everything was excellent.

easy parking good service

The bed was far to soft for our liking. Absolutely no support. Other than that the stay was fine.

Clean, comfortable and helpful reception

Great location and bathrooms with deep baths. Cleanliness could be better.

The room was great in a lovely looking hotel in a great location. James the owner/manager was so helpful. Nothing was too much trouble and we appreciated it very much. He gave us excellent recommendations for dinner and breakfast. Thoroughly recommend

The staff were very helpful and I enjoyed how quiet the rooms were,

Nic

A pleasant stay in pleasant surroundings

James was awesome, great local knowledge. Happy to share building history, large rooms, high ceilings.