รามาดา บาย วินด์แฮม มาร์คูลา บีช

Great place to stay

Location is excellent and pool is good. But accommodation poor and disappointing. Expedia photos for this property show a pleasant hotel room. This is not a hotel. Rooms are individually owned and are differently furnished and maintained by Ramada. Wall had peeling and scuffed paint, extractor fans for air-conditioning and shower were full of dust. Mould around shower, sink tap broken, light switches worn and dirty, floor tiles cracked, furniture damaged, aircon noisy. No safe. Shown a second room equally bad with ripped fabric on bedside table lamps. Restaurant is 3rd party so can't charge food to the room. This is not a hotel. Staff were as helpful as they could be. Offered a different room which was equally poor. Gave us vouchers for the restaurant. We took this package (flight, car, hotel) through Expedia and it was not as advertised. The price does not reflect the quality of the accommodation. The rental car too was knackered. Expedia's info says to take complaints up with the hotel. But Expedia should take responsibility for the package that they sold. We're over from the UK staying in Melbourne. So this put a dampener on our 2 night break to the Sunshine Coast.

I love how close the beach is and the pool is to die for. The room was a bit small and dated and could've done with a plate, knife, fork and iron in the room.

Laundry facilities in the room hallway

Beach excellent Rooms need upgrading

Nice place Nice location

Good size room with comfortable king bed but no kitchen pantry. Shower screen dated. No ocean view (despite booking saying otherwise). One bar phone cover. No supermarket nearby. But good beach access and quiet. Nice pool and reasonable gym.

Location to beach

The view was fantastic, the staff are friendly and helpful.

Appreciated the prompt serivice

Premises had a pool but was also a quick walk to a beautiful beach

Our room was tiny with all items we expected but the hand basin drain was restricted with prior guests food stuff as this is the only place to wash dishes. The floors looked clean but felt tacky. Lots of visible rust on metal parts.

Phone didn’t work, patio door latch didn’t work, decor and furniture just a bit tired but ok. Must have been some construction work going on above us so was noisy till about 5pm.

Nothing amazing and probably overpriced (coincidentally there was an Ironman event on we didn’t know about and weren’t attending) but given other places were more expensive it was tolerable for a one night stay. More or less shows its age and could do with a little extra cleaning/refreshing/renovations. The staff I interacted with were friendly, no complaints there.

Great accomodation close to ammenities

A lovely resort although the one bed unit was out of date and in need of a reno. Cupboard does broken, shower tiles cracked and dated.

Not much to write home about. Room was tight, staff a bit bored and underwhelming.

Stayed for 1 night. Room wasnt exactly as nice as in the photos. Our friends room looked better and was supposed to be the same. Fridge was a mini fridge which was basicly a freezer and the milk was frozen. No window or view, some of the wall/ pillars had paint bubbling and peeling and just looked rundown. Clothes closet smelt funny. For $200 Aud a night probably not worth it as its almost the same price to stay in the Gold Coast/Broadbeach.Onsite restaurant was good, they were able to provide a candle on the dessert for a friends birthday. Location seems decent with shops nearby but also airport is across the road. Good if you’re looking for a short term stay and arent to fussy. Easy onsite parking and outdoor pool and beach access too.

Location

Mixed Experience - Great Location, Poor Room Condition ⭐⭐ Pros: The hotel’s location is excellent - conveniently situated near the beach, airport, and local shops and coffee shops, making it easy to get around and find amenities. Cons: Unfortunately, the room condition significantly impacted our stay. While the room was spacious, the carpet had multiple stains throughout. Most concerning was finding leftover toilet stains and cigarette butts from previous guests, which was quite off-putting and suggested inadequate cleaning between stays. Safety Concerns: The outdoor air conditioning unit had a large rusted metal frame protruding from it, creating a serious safety hazard - especially problematic when traveling with a 3-year-old toddler. Value: At over $320 per night, the experience fell well short of expectations for a family stay at this price point. The poor room condition and safety issues made it feel like poor value for money. Service: No feedback was requested during checkout, which was disappointing as it missed an opportunity for the hotel to address our concerns directly. Overall: While the location is convenient, the cleanliness issues, safety hazards, and lack of attention to guest feedback make it unlikely we’ll return. For the price paid, we expected much better standards of cleanliness and safety.