The Augustin

I was honestly very disappointed in my stay. I booked the trip day of check-in because my first accommodations did not work out, and the hotel looked beautiful in the photos. Unfortunately, the entire lobby was under construction, which was not mentioned while I was booking. We had to use the side entrance as well as occasionally the questionable metal stairs to get from our room to the lobby. There was also construction noise happening in the morning and throughout the day, which is understandable, but notice of this would have been appreciated beforehand. The first room that we were put in had a bathroom that smelled rancid, so we asked to be put into another room, but we lost our ideal city view because of this. Lastly, the room came with a guide in which you could request additional kits if needed, but when I called for one of the kits, I was informed that they actually did not have any of them. Whether they were actually out of the kits or if the staff did not want to bring us one, I am not sure. An upside to this hotel would be that the room we were put into was spacious and clean for the most part, the bathtub had dirt stains in it, and good lighting. The location is also amazing as it is only a 10-minute walk from many of the must-see spots in Brussels. Overall, I understand that this may be an ideal time of year for the hotel and city to do their repairs when tourism is low, but it would have been nice to be informed of this before booking.

Nadie se da cuenta de quien entra y sale del hotel, poca seguridad, se pusieron a remodelar sin avisar el lugar del desayuno era una sala de juntas y no cabía la gente, nunca sirvió la television del cuarto, el gimnasio es una bodega, el mobiliario del las áreas comunes estaba roto de la tapicería, la verdad no regresaría a este hotel

This place was horrible! Not sure how they received 4 stars! The bathroom would flood from the shower and we could not bathe because there was no way to easily get the stopper beck out since the chain had been broken off of it (it fits flush to the tub). No iron for clothes. Cannot adjust the temperature in the room so it was too hot and we could not sleep well. Smells like mildew. Coffee machine was not clean - stale water sitting in there.

Great location. The host was very polite.

Exveprionnelle

Hotel de lujo. A 15 minutos de la estación a pie y también del centro. En el medio, habitaciones muy buenas.

Clean and good location. Nice breakfast although the staff were a bit disordered and had to double check that we did in fact pay for breakfast. Was placed in a room next to reception which was quite noisy. But the room itself was perfectly pleasant.

Konumu cok iyi hem şehir merkezine hem de ana tren istasyonuna yürüme mesafesinde, büyük ve temiz odalar. Calışanlar oldukça yardımsever ve güleryüzlüydü

.

De kamer is scoon. Een fijne ruime badkamer.

Room was clean and spacious. Good location city centre is approx 11 mins walk and train station 15 mins.

Lovely stay, really beautiful room + bathroom, very good condition and would chose to stay again when we retun to Brussels :)

Verblijf was prima. Beleefd personeel

Rom very clean, great amenities. Building in need of some repair (water spots and bulging paint).

Oui je n’ai pas pris le petit dej je ne peux pas me prononcé.

Comfortable

La salle de sport est pas mal. La chambre est impressionnante, vaste lumineuse avec un lit, magnifique incroyable, un rêve.!

Very nice hotel,will stay there again

Rooms, location, room service, staff .... all perfect.

My overall stay was good,starting with the lovely receptionist who checked us in. I booked for 2 adults and a toddler, so I was expecting a room with a double and a single but instead we got a double bed room. We were given a crib the next day. Also, please have room service to do a thorough cleanup because we found a forgotten trouser in the room. Other than that, we enjoyed our stay. Thank you. Will definitely recommend Augusta