Very clean, nice facilities. I was flummoxed by entry, and it seems like you're calling into some sort of telephone center when you call the number given--the person couldn't figure out why there wasn't a number pad on the door and told me I must be in the wrong place (I definitely was NOT). She had someone call me back who helped me immediately. Turns out you touch the part that says "Yale" on the pad and it lights up with numbers. Who knew?
About noise: You do need earplugs and a sleep mask, but that's just standard travel gear! You're on a pedestrian zone with tables out front where youth gather and talk loudly at night. Additionally, there is a nightclub across the street. One thing I found difficult was figuring out how to coordinate the heating and cooling systems...The bed, a VERY comfortable memory foam, gets VERY hot, and the air conditioning doesn't very effectively cool the bedroom, so I slept on the couch which was effective. The neighborhood is convenient and interesting and definitely in a transitional period--lots of building and renovation going on. Overall, it's a great place for young (at heart) folks who can climb a lot of stairs, but probably not for a family with children.
Great location, very close to many restaurants, and walking distance (about 30 minutes) to the old port of Montreal. Area felt safe at night.
The apartment is a large space with full kitchen, separate bed area, and living room area.
There was no check-in desk -- entrance codes were provided in a notice sent indirectly via email (I needed to open a file sent through Hotels.com to view). Not easy to do on my phone, but once I figured that out, it was smooth.
Minor issues was a lack of instructions on how to set the heat. It was very cold when we entered and AC was blasting. Room thermostats were set to 16C -- pretty cold! It took some time to figure it out, and even then we weren't sure it was correct. Seems like AC is a separate system from the thermostat. It would be helpful if host provided instructions.
Similar issue with hot water in the shower. My wife tried for 10 minutes and couldn't get hot water -- had to take a cold shower. Turns out that you need to rotate the shower water control clockwise about 80 degrees. Rotating counterclockwise also turned on the shower, but only cold. Not obvious at all. Directions would have been very helpful.
Only directions posted in the apartment were to leave a 5 star review -- anything less was said to lead to the apartment being removed from the platform!!! Ultimately I would give this a 4.5 star rating due to the lack of instructions on how to set the heat to a reasonable level, and how to take a warm shower.
If you're looking for the perfect place to stay in Montréal, I can't recommend the Prince Arthur Apartment Hotel highly enough. From the moment we arrived, everything exceeded our expectations. The apartment was spotless, modern, and beautifully appointed, with a fully equipped kitchen, comfortable furnishings, and thoughtful amenities that made it feel like a home away from home.
The location is unbeatable. Situated on the charming pedestrian-only Rue Prince-Arthur in the heart of the Plateau-Mont-Royal, it was within easy walking distance of restaurants, cafés, shops, McGill University, Place des Arts, and the Metro, making it effortless to explore the city.
The communication from the management team was exceptional. Check-in was seamless, and they were responsive, friendly, and helpful throughout our stay. The apartment was quiet, the bed was incredibly comfortable, and having conveniences like high-speed Wi-Fi, in-suite laundry, and a well-stocked kitchen made our visit even more enjoyable.
Whether you're visiting Montréal for a weekend getaway or an extended stay, the Prince Arthur Apartment Hotel offers outstanding value, comfort, and convenience. It's the perfect blend of boutique charm and modern amenities in one of the city's most vibrant neighbourhoods. We would absolutely stay here again and highly recommend it to anyone looking for an exceptional Montréal experience.