ชาโต เดอ ปิแอร์ - ปาร์ อาเนโร

Ras

No front desk or person. No elevator. It is close to the Frontenac hotel and within 2-3 blocks of other streets and activities. No parking available. The maid was very nice and hospitable.

Quaint place, on a quiet street in an excellent location. Only thing missing is a small bar fridge to keep personal drinks cold as there’s no restaurant here or ice bucket etc.

There was dirty tissues still in our room and we had zero towels as well

Comfortable bed, nice shower and clean room. Not an updated property, but that wasn't expected. Quiet location near the park.

The AC didnt work but we assume that it should normally be cooler here in Quebec anyway. It was pretty warm. They did privide a fan which helped.

Room needs some maintenence, cold water in sink didnt work, lights flicker. Bathroom is very small.

Did not know room was on 3rd floor with no elevator , no railings on front steps.. beds were great, bathroom Tiny!! Reviews said continental breakfast..none.

Ending up in a basement, with a steep flight of steps was a poor start to our Quebec vacation. The toilet paper for example was thinner that tissue paper. Cheap! Front entrance had NO railing to assist anyone trying to get in, with or without, luggage.

Liked the close to the waterfront. Didn't like the lack of attention to the dirt, mould , broken down showers, rust stains and water bubbles in the walls, the complete lack of attention to the garden/patio area.

Nice big clean room, toillet room too small. No fridge in room.

Amazing hotel!! The art as like being in a museum. The staff were helpful. The breakfast was continental, had a croissant & cappacino. I met the owner, such a gracious gentleman. I was going to buy a pair of sunglasses, he gave them to me. Bed was comfortable, huge king suite. Nice soaker tub with separate shower. Good location

Disorganized. We were texted with roo details. When we arrived at the hotel, there was another couple also assigned that room and already in there. This was a little chaotic. We were moved to a room upstairs. There is no elevator in this hotel and even though I had requested a ground floor room and was assigned a ground floor room we ended up on the second floor.. Communication was strictly by text. The beds were comfortable. The shower was great! The bathroom is very small, but our room was a decent size. We had issues with our AC. Staff were very helpful to try to get this issue resolved…. Good location. This hotel would not be recommended for anyone with Mobility issues..

I really like the fact that staff contacted me several times with all the necessary information that I needed to check in and feel comfortable with my stay.

I stayed at Château de Pierre in room #2 on the second floor, and my experience was both unsafe and deeply disappointing. On August 31, another person forcibly entered my room using an access code from the hotel’s system. Even though my door was closed and chained, they were able to unlock it with a code and push hard enough to break the chain. I immediately contacted customer service and was given a new code, but later discovered that both the old and new codes still worked. This meant that unauthorized individuals still had access to my room. I no longer felt safe and had to place physical barriers against the door just to sleep. What made this situation worse is that, despite speaking twice with customer service and being assured that management would contact me, no one ever followed up. I even sent an additional message, which was completely ignored. There is also no physical presence of a receptionist at the hotel at all, leaving guests completely unsupported in emergencies. This was a serious security breach, and the lack of response from management shows a disregard for guest safety and customer care. Until they take immediate corrective action, I cannot recommend this property.

Nice

Facilement accessible avec les codes. Très propre le lit et les serviettes. Manque d'équipement, pas de verres à vin ou de verre de plastiques et pas de micro-ondes.

Room was ok but door very stiff and had a push hard to open - staff very nice Bathroom small but ok

Great location. Easy access. A bit dated but we enjoyed our stay.

Great location, plus safe and quiet. Hard bed. Stairs are a killer with suitcases and over 65. I asked for low floor when making the reservation but didn’t get it. Room assignment sent too late to change hotel.