Hilton Colon Quito

Bad service, you (literally) have to beg for coffee at breakfast. Poor selection for breakfast. Wouöd not recommend this hotel and also would not come back! DEFINITELY not 5 star rated..

great location especially if you get a room with a view.

Good hotel, less perks and more expensive than other Hiltons in Quito

Breakfast is until 10, went down at 9:30 and everything was empty! Had to keep asking for something, had to walk around with our mug asking for coffee or tea when first arrived. In the bar They had a Manhattan on their menu for $8! So we ordered 4 for two couples. Then he used Jack Daniels and charged $16 per glass!! And it wasn’t even a good one!! Very disappointing because once I convert a $38U.S bill for two drinks to Canadian it’s $55.00!!! We had lunch cafe Colon first day and i ordered a hamburger and it was pink when I bit into it… I couldn’t eat after that! Rooms ok but showers need fresh if up.

The rooms needs updating including the bathroom

Me siento en casa ….muchas gracias

I liked the ease of the check-in process. The facility was conveniently located, nice little bar inside, but the best part was the friendly staff.

Beautiful property. Loved the park across the street; a little far to walk to restaurants

Good location. But hotel was to expensive for what you got. Safe not working, no breakfast included, bathroom a bit run down. Lovely staff though

How can they don’t provide breakfast for the customers as they didn’t mentioned this before making the reservation

Muy pocos días pero fue increíble disfrutar sus atenciones !!! Gracias

Muy bonito el hotel y muy atentos los empleados

The front staff were friendly but somewhat disorganized. We had requested to use the cafe area for my grandmother's birthday and were assured it would be available, with the staff even offering to sing "Happy Birthday." However, on the day of the event, no one seemed aware of our request. We were initially directed to the bar area, then told to sit outside despite the rain. A server provided less-than-satisfactory service. Additionally, we encountered difficulties with taxis outside the hotel, experiencing refusal of service and instances of the meter being turned off, resulting in inflated fares. The street vendors outside also presented a concern. I do not plan to stay at this hotel again.

We loved this property - the people the location and the room! The restaurant and bar were great. Super lovely rooms. Five days of perfection. Our tour bus would come to our hotel each day, so convenient. We could walk were we wanted and enjoyed Quito very much

Good hotel

Me gustó mucho el servicio del personal muy amable y profesional

The restaurants were closed most of the time, the staff was not trained property, they were Not prepared for business most of the days

Excelent customer service

En un excelente hotel para viajeros de negocios muy bien ubicados

EXCELENTE