Brockencote Hall Hotel

I had booked an early check-in (1400). When we arrived

Staff were excellent

Excellent service, ambience and food.

Lovely setting. Really nice rooms.

Excellent breakfast & superb staff

Beautiful Hotel, with extremely polite and excellent staff

Very friendly, great food, comfy beds

Staff very attentive, building is in lovely grounds too

Lovely overnight stay. Comfy bed, nice room (including fridge and delicious complimentary flapjack!) and en suite, excellent breakfast and superb staff. Highly recommended and looking forward to staying here again.

Excellent period hotel with very accomodating staff

Beautiful hotel; lovely staff. Excellent dining

Beautiful hotel, and incredible staff and service. Highly recommended

I have stayed here several times and always thought how wonderful it is . Lovely hotel, lovely staff and good food. Unfortunately on my latest stay I ended up with a bedroom on top of an internal laundry, which ran for almost the whole night, meaning an almost wholly sleepless night. The quiet environment and getting a good nights sleep being the primary reason I stay here I did send an email to the General Manger expressing my disappointment and 4 weeks later I have not even had the courtesy of an acknowledgement. Guess I will find another hotel for future stays in the area

Great staff, great facilities

it was amazing on every level

Nice range of food from small plates to a la carte and good quality. Lovely rooms clean and well presented and really helpful staff

How refreshing it was to come to a hotel where the staff obviously really do care about the guest experience and what a difference it made to our stay. Thank you all for a wonderful night with dinner and breakfast.

This is a lovely hotel with excellent service and big comfortable rooms. We had paid for half board so were very surprised when we were hit with a ‘discretionary’ service charge when we came to leave. We thought everything had been paid upfront. Dinner was excellent but breakfast was extremely ordinary, No better than at a Premier Inn or equivalent. The excellent service and convenient facilities were somewhat marred by the constant reminders that if we were to take anything home we would have to pay high prices for the replacement. This was particularly ridiculous in relation to a book which had been left in our room, supposedly chosen especially for our enjoyment. It had obviously come from a charity shop for £2.99 and was quite battered. We don’t have a problem with this but apparently had we chosen to bring it home with us. we would’ve been charged £7.50.

Ate in the bar area. Excellent food and knowledgeable about gluten free requirements. Room was well decorated and some nice finishing touches. My only criticism was that the shower should be updated

Delightful property!