Leonardo London Heathrow Airport

Hotel room was fine

Lovely helpful staff. Great bed!

Room was hot so opened window but staff every hour were having a cigarette break and talking loudly under our window keeping us awake all night and smell of smoke in our room. Noise in bathroom like a drilling noise. Had no sleep and were shattered for flight. Were offered a breakfast but we were to late as we got up later due to being so tired.

Ok for a quick overnight stay, car parking extra - wouldn’t say the beds were that comfortable.

I decided to stay at the Leonardo Hotel so that I would be at Heathrow airport ready and fresh for my flight the following day. The price of the hotel room was reasonable (£81 for the night), and I pre-booked a King room. The entrance to the hotel is actually around the back of the hotel which is situated on the main road where most of the hotels are located. I have to say, it does seem a bit shady when you are walking around the back of the building looking for the entrance, it is not very well lit. The reception was in good condition, the staff were very nice and helpful. And there is a large bar / restaurant area right there as you walk in. My room was on the third floor, the king bed is more of a queen size actually, but definitely big enough for one person comfortably (the pillows are pretty hard though). You have to wrestle with the air-conditioning a bit, it takes about 20 or 30 minutes to actually kick on, and it turns itself off during the night so I had to get up a few times to keep putting it on. The food and drinks options in the restaurant looked nice, expensive as you would expect for an airport hotel but from what I could see it looked reasonably good quality. Because my flight was delayed I had to pay a £30 late check out fee which would give me the room until 4 PM (they will give you till midday for free if you ask). considering the room itself was only £81 I thought the £30 late checkout fee was way too much. Good value for a 1 person quick stay

Terrible hotel Locker in our rooms not working Food was terrible

Very clean and comfortable, staff likeable and friendly. Check in did take a long time - in part because of the short queue but also because those ahead did not appear prepared (and the person checking us in insisted on working through a long script of questions). Also, no liquid soap in dispenser in bedroom shower, no orange juice at breakfast (despite it being advertised), no marmalade although they did have marmite, Nutella and two jams. Overall a mix of good and disappointing.

ターミナル 2から2つ目の停留所のすぐ近くにあり立地で選びました。夜は静かでゆっくり休めました。朝食もシャワーの出も問題なかったです。ちょっとしたドリンクやアイスクリームも置いてあり周りに何もないので便利です。また利用したいです。

The hotel restaurant is quite excellent for an airport hotel.

It was very clean and peaceful

Just

Very convenient to LHR - shuttle that takes you to the terminals . Times posted in the hotel and cost £6.90 (I think). Great bar and food service. Great value for money

Good value place to stay close to terminal 2 and 3 Heathrow. Has a restaurant and staff are very good.

The breakfast menu was great with a lot of different options.

Room was very comfortable & staff at reception desk very friendly and helpful

A

Everything was clean, comfortable and the customer service was EXCELLENT!

The hotel was great. Unfortunately not off the tube and was more difficult to get to Heathrow than it needed to be. Everything else was great but in the future, I would book closer to a tube station and take that straight into the terminal.

Stayed here overnight before a morning flight, the beds were comfy but the decor in the room was a bit odd, it had been painted but not to the edges of the room. The AC also made odd sounds. Staff were lovely.

Breakfast fantastic. Would have liked hairdryer in room