Rooms Inn

The room itself was absolutely fine for what we paid and the beds comfy, just overall a bit dated. However the building is falling apart. There had been a flood and the enteance and hallway smelled really bad. The light well above the stairs was not sealed and flapping open and shut in the wind making quite a noise but we couldn't hear it from the room thankfully. Coming home and getting back in was not ideal. We had to call the night porter bel 3 times before he came out to let us in. The breakfast bag on check out was actually really good and an unexpected bonus.

The older gentleman that works on reception ( was after 2200 on 14/11/2025 )needs retrained - rude and his attitude was awful Pressure of water needs to be looked at / temperature - hot water would scald you if left on longer than 5 seconds

Great budget hotel. Cheap with free parking.

The staff were great, very efficient.

The heating in the room didn't work. The 2 bedside lights also didn't work.

Friendly. Good quality.

Good location.Close to City centre, 15 minute walk or a short bus ride away, bus stop is near to the hotel. 15 minute walk to St James's Park for football. Plenty of free parking on site. Stayed in a large room overlooking the car park serviced daily. Only downside is no cupboards or drawers for clothing. Overall a decent value for money stay that met my expectations of the property. Friendly guy at reception check in.

Staff friendly. Convenient location. Basic but clean and comfortable. I would stsy there agsin

No parking required. Perfect staffing

Brilliant

Clean room with free parking Breakfast came in a handy bag with had an apple, pastries, yoghurt and an apple juice. Bed was small and very soft and the toilet was extremely low to the floor. I would recommend this hotel as you get what you pay for.

Does the job. Clean comfortable.

Packed breakfast was quite nice, the room was nice and clean. In general I think the hotel needs a revamp/tlc and this is comparing it to a previous stays few years ago. Staff as always nice and helpful.

The staff were friendly and the location is great, quite close to the centre. The room was clean, but it could do with some renovation: wallpaper was peeling or missing in places, and there were a few marks on the bed frame. Unfortunately, the bed itself wasn’t very comfortable.

Great value for Superior double room, which is spacious and comfortable. 15 minutes to the train station. Friendly staff and good wifi.

Matkalaiselle riittävä edullinen hotelli. Hyvä parkkipaikka ja sai ostettua juomia.

It's actually needing some TLC but it's right what you say you get what you pay for personal I love the price and place

TV didn't work but the room was spacious, everything needed was in it, lots of free parking and a great idea the breakfast 'grab bag', will stay again😁

Having stayed at this low-end budget hotel many times over recent years for location and value, this had always been my go-to when I'm working in Newcastle. After my latest stay, I doubt I'll ever return. I arrived quite late, and was unable to park my van in the main car park, and had to park in the adjacent overspill gravel car park. I checked at reception if this was ok, there was no suggestion whatsoever that there would be any issues. When I went to leave the next morning, my van had been deliberately blocked in on all sides by staff working in the hotel's head office attached to the hotel. If that was not unprofessional enough as it was, I'd seen nothing yet! I politely reported to reception that I was unable to move my vehicle, the lady on reception was instantly rude and verbally aggressive. She demanded to know which specific car was blocking me in - I said "take your pick" (there were nine of them!). She then impatiently stormed out of her seat, out of reception, and shoved past me to go and look herself while muttering an uncensored "FFS!". She then stormed back past me again and asked one of the staff to move their car. That staff member then came out and did so, making a point of not even acknowledging me. I know customer service is at an all time low these days, but this hotel is on another level entirely. Disgusting way to treat their paying guests, I won't be spoken to or treated like that, and will not be returning any time soon.

Ok