Rooms Inn

Staff friendly. Convenient location. Basic but clean and comfortable. I would stsy there agsin

No parking required. Perfect staffing

Brilliant

Clean room with free parking Breakfast came in a handy bag with had an apple, pastries, yoghurt and an apple juice. Bed was small and very soft and the toilet was extremely low to the floor. I would recommend this hotel as you get what you pay for.

Does the job. Clean comfortable.

Packed breakfast was quite nice, the room was nice and clean. In general I think the hotel needs a revamp/tlc and this is comparing it to a previous stays few years ago. Staff as always nice and helpful.

The staff were friendly and the location is great, quite close to the centre. The room was clean, but it could do with some renovation: wallpaper was peeling or missing in places, and there were a few marks on the bed frame. Unfortunately, the bed itself wasn’t very comfortable.

Great value for Superior double room, which is spacious and comfortable. 15 minutes to the train station. Friendly staff and good wifi.

Matkalaiselle riittävä edullinen hotelli. Hyvä parkkipaikka ja sai ostettua juomia.

It's actually needing some TLC but it's right what you say you get what you pay for personal I love the price and place

TV didn't work but the room was spacious, everything needed was in it, lots of free parking and a great idea the breakfast 'grab bag', will stay again😁

Having stayed at this low-end budget hotel many times over recent years for location and value, this had always been my go-to when I'm working in Newcastle. After my latest stay, I doubt I'll ever return. I arrived quite late, and was unable to park my van in the main car park, and had to park in the adjacent overspill gravel car park. I checked at reception if this was ok, there was no suggestion whatsoever that there would be any issues. When I went to leave the next morning, my van had been deliberately blocked in on all sides by staff working in the hotel's head office attached to the hotel. If that was not unprofessional enough as it was, I'd seen nothing yet! I politely reported to reception that I was unable to move my vehicle, the lady on reception was instantly rude and verbally aggressive. She demanded to know which specific car was blocking me in - I said "take your pick" (there were nine of them!). She then impatiently stormed out of her seat, out of reception, and shoved past me to go and look herself while muttering an uncensored "FFS!". She then stormed back past me again and asked one of the staff to move their car. That staff member then came out and did so, making a point of not even acknowledging me. I know customer service is at an all time low these days, but this hotel is on another level entirely. Disgusting way to treat their paying guests, I won't be spoken to or treated like that, and will not be returning any time soon.

Ok

Clean room, wi-fi good connections

The rooms are good, bed ok, It was a bit high. Duvet extremely heavy, but warm. Towels lovely and fluffy. Staff were great, friendly and gave details of an amazing Indian restaurant up the road!

Lovely location to travel in and out of the toon. Staff were all friendly and polite and the room was nice and clean.

Great location for walking into city centre....

Convinience

All the staff were friendly and really helpful, especially the reception staff who found us an ice bucket and kindly filled it with ice 3 times,the room was very good except for a few niggles, the main one was even though there was a fan in the room which we didn't expect, sadly it was very dirty and didn't look like it had been cleaned for many weeks, they did get it cleaned for us but it shouldn't have been like that in the first place,we did report it to the reception staff plus we told them we were going to put it in our review which they were ok with, please be warned the hotel is only just outside the clean air zone.We will definitely stay there again and hopefully they will have put a small refrigerator in the rooms, which the staff have requested.

This was the second time we had stayed at Rooms Inn. Friendly welcome for check in. Well spaced and free parking. Easy walk into Newcastle city centre and only a short stroll for attending the Utilita Arena. Nice, clean room with a comfortable bed. Quiet at night and a good mix in the breakfast bag to start the day (to be collected each morning at reception). Would stay again and would definitely recommend.