Hilton Lake Como

Super clean hotel, swiss standard, wonderful rooftop bar with lake como, very happy stay, recommended.

Very clean room, loved the roof top terrace and restaurant!!

This was our first vacation in a long time because my wife has a brain tumor and can't fly, but we finally took the time to go to Lake Como because it was a place she always wanted to visit. It starts off with us booking a handicap room by accident, and to DOWNGRADE to a cheaper room, reception asked for 150 euroes. We politely declined after a long battle over why we are paying for a downgraded room and went to our room. Inside this room, the A/C is dripping loudly, and the Concierge told us this is a known issue with this room, so we then asked the reception for a different room. In this different room, there is a loud clicking noise since we enter the room every 5-10 seconds. I again call the reception and ask for a different room because now it is just a joke. They send concierge to "check" the problem, he walks in for 10sec and walk around and say he will get us a new room. The next room we are put in (still handicapped room despite us visiting a normal room that had no issues whatsoever) where the concierge visited prior to us to confirm this room is okay so we don't move a 4th time, and surprising to no one this room has the same clicking noise. I then call the reception for the 4th time asking for a new room and I told the lady it is extremely offensive that she sends someone to check if I am lying to her about the noise. She then starts to argue with me and lost her temper, which in the moment felt extremely professional of the hotel staff. The next time I called, I

Great location close to the lake and lots of restaurants/cafes. Fantastic breakfast. Amazing pool, Wonderful staff.

Beautiful, walkable, great amenities. Only negative: weird lighting in room/bathroom. Not bright enough and impossible to figure out the switches. Badly designed light scheme in a great space!

The room was lovely. Rooftop area was excellent. And I had a good experience at the spa

Yes

Great hotel, friendly staff, location is 15 minute’s walk front he city centre and station. The restaurant has a fantastic view but the food is average at best for the high prices.

Très bon séjour ! Seul petit bémol : l’accès à la piscine intérieure, dont l’accès aux enfants est très restreints. C’est d’autant plus dommage qu’en plein mois de décembre, nous n’avons pas pu profiter de la piscine extérieure, dont l’accès lui est libre.

Die Dachterrasse ist ist top. Ebenfalls Klasse ist der Pool auf dem Dach.

Amazing

BEAUTIFUL property!! Rooms and bathrooms are spacious and very clean. Modern lobby, friendly & courteous staff. The view on the rooftop is absolutely stunning!! Would definitely recommend this place and would love to visit it again!

Light switches are a total nightmare to sort out even for a trained engineer…bathroom also with cheap fixtures.

Tudo ótimo e em perfeito estado

Everything was awesome

Good stuff and hotel.

Magnifique hôtel et l'emplacement idéale.

Quarto ótimo

Great place

Great place