แฟร์ฟิลด์ บาย มาริออทท์ โทจิกิ นิคโก

Helpful and pleasant staff, great room design/layout, good value

El lugar está muy bien, muy bonito y muy cómodo… solo que no hay forma de llegar más que caminando (30 minutos desde la estación), en el shuttle o en taxi

Superbe décoration de l’hôtel

Very good ！

It was an excellent hotel with helpful staff and clean, nice rooms. The location, however, is not very convenient if you don’t have a car- taxis are not always readily available and it’s a 20 minute walk from the hotel to dining and bus options.

Modern clean facility, friendly staff and a large parking lot.

Well, it’s under Marriott brand but the facility is inconviently located with limited shuttle between nikko city center which also all busisiness closes early in the evening. This business should indicate it’s more convenient, friendly for people travel with car then using the public transportation. Limited shuttle between the hotel to Nikko station offers three in the morning and three in tue afternoon/evening with limited seating. I travel light and use the laundry facility to clean, some of the washer in Japan has detergent feeder but it was not indicated on the hotel information or in the laundry room. When I asked the front desk staff, he elegantly said it’s written all over in the laundry room. I went back to look for the sign says washer has auto detergent feeder and I was able located the sign written in Japanese “detergent” included in top of the washing machine lid. With the lid opened as most unused washing machine, the notice is obscured behind the lid. I don’t think some of the staff actually done any traveling themselves to experience the needs of the travelers.

Everything was perfect, rooms, staff

Transport to/from the hotel was inadequate, with 5 spots only allocated for the bus…with no taxi bookings on busy days you have to push your cases 35 Minutes up a big hill…ridiculous

All very good except the shuttle and bus options to and from the hotel were very limited Food at hotel was okay given there is no restaurant available Nearby food choices were limited

Reception staff, especially the Supervisor when we checked in (10/18/25) was not accommodating. We were just requesting for upper floor when she said “ you need your VIP guest number before we can even discuss your request. For a small room worth almost $500.00 you can’t even request for a higher room? VERY UNSAT Customer Service. If I can rate her customer service lower than Very Poor!! I would. She broke my highest expectation for Japanese customer service!!

Very comfortable bed. Spotless room. The walk up the hill is a little challenging (but do-ble) and we saw taxis.

Modern clean facility, friendly staff and a large parking lot.

Incredible location, comfortable clean rooms, a great value in Nikko

Had a great stay. Very comfortable

We loved this hotel. We were particularly impressed with the kindness of the staff. Sujawa, in particular, greeted us with warmth and made sure we were immediately comfortable after coming into the hotel on a very hot day. She also explained the local bus service and allowed us to check in earlier than anticipated, which made our day in Nikko so much easier and more enjoyable. The room was perfect and very clean, and the coffee machine in the main kitchen area was much appreciated. Would highly recommend this hotel.

Bel hôtel et belle chambre un peu trop excentré mais attention pas de restauration et difficile de trouver un resto à Nikko.

お部屋が広くて綺麗で心地良かった お値段以上で、大変満足しました

とても良かったです

全体的に統一されたセンスのいいインテリアと良い香りで気分が落ち着く。 ロビーの共有エリアも気に入った。 スタッフも穏やかで丁寧な対応。 立地は微妙だが、静かでいい。 軽食がもう少し充実していると尚良い。