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The check in process was super easy. Friendly staff and clean rooms. Close to Nijo Castle and there’s a Lawson in front the hotel if you want grab something at night.

The hotel was beautiful and so clean. Front desk attendants were professional, kind, and very helpful in answering all of our questions. They provided pajamas and slippers for in room use as they request all shoes be taken off and left at the door. We loved that the elevator opened straight to our room. The room was so spacious. We highly recommend as you will be very pleased.

We stayed in the penthouse suite at the top of the hotel and it was fabulous, I cannot recommend it enough. The interior is beautiful, the private hot tub was a bonus, and it was so clean and well presented. The staff were very helpful; they arranged our luggage transfer for us and were helpful with various queries. There is a tiny bar on the ground floor and we were also treated to a round of complimentary drinks as patrons of the hotel. In terms of location it is pretty good - 10 min walk from a metro station that connects directly with Kyoto Station; also there is a bus stop a couple of minutes walk away - we took the bus to get round Kyoto a lot, and found it to be very convenient. It was easy to get to the Golden Pavilion, Arashiyama bamboo forest and numerous temples. Thank you to the lovely staff; it was our favourite accommodation during our holiday in Japan.