ริวกุเดน

很不好

Great place to stay. Close to the cable car. Lake views.

This onsen is a true gem. The food was simply divine, and the level of service was impeccable, creating a truly authentic and memorable experience.

The onsen offered a delightful blend of traditional food and genuine hospitality. The meals were a highlight, prepared with care and showcasing local ingredients.

Espectacular

This place is an excellent place for visiting in autumn. If the weather is good, you would be able to see Mount Fuji from the room and onsen. Some of the staff are able to speak Chinese and English. The only thing that I would remind anyone going would be "bring towel" to onsen place if you are living there as there are no towels in main onsen.

This was a beautiful stay. The facility is a little aged but it's been maintained well and the room views are phenomenal. The baths were clean and there was enough options that getting away from some of the noisier guests wasn't too difficult. In the morning I had the baths completely to myself and it was incredibly relaxing. Absolutely would stay here again. The only thing that was a downside to my stay was the massage. An older woman was doing the massages and it just wasn't good. She couldn't get deep pressure and there wasn't any attention paid to knotted areas. I had several massages while in Japan and this was probably the worst one.

We loved the view of Mt. Fuji and Lake Ashi from our room. Also, we had a private onsen (hot bath) which made our stay memorable.

Nice views of Mount Fuji from the rooms. A particular, very dated but at the time certainly nice architecture. Makes for a very charming experience. However, some areas urgently need to be updated, e.g. showers, sinks, blow dryers, etc. Everything was very clean, all employees very friendly. Good Onsen experience. Beds not overly comfortable. What was not OK was the food. There are no choices whatsoever. Only set meals for dinner and breakfast are included (at dinner, a very small and unattractive a la carte menue is also available). One cannot change them, there is no flexibility in the services provided. No explanations are given beforehand what to expect. Quality of food is mediocre, very repetitice from day to day. Some items were OK but overall we had a lot better food elsewhere in Japan. Steep prices for additional drinks, even coffee for breakfast costs extra. Overall I find this place nice, but overpriced. Would only go back if food quality and service are improved and prices drop and/or updstes are made. Because everybody was so polite and helpful and the outside setting is beautiful (but touristy, you are still close to Tokyo), we keep good memories.

Fantastic views, it is isolated from the town but in a very scenic area close to the lake and ropeway. The staff was incredibly good. A pleasant and relaxing stay. The room was beautiful and had great atmosphere

The in-room bathroom is a bit outdated, it is a bit pricey probably because of the view of Mt Fuji. Unfortunately, we cannot see Mt. Fuji due to bad weather, so it feels a bit too pricey.

Overall experience of 2d1n matched our expectations. They were accommodating to one of my family members’ dietary requirements. Because it was pouring, we couldn’t rent their bicycle to enjoy the surrounding. The facility is well preserved with tradition layout. One improvement, is to provide right instruction for hotel guests using the public bath. The public bath at level 1 didn’t have keys at its lockers. Can request the locker key from reception.

Quiet

温泉風呂付きの部屋だった。露天風呂では無いが、温泉掛け流しで自分で温度が調節出来て、十分な広さで、家族にも好評だった。食事は派手さは無いが、少量で品数も多く、楽しめた。

STAFFの方々の対応が良かったです。 子連れには不向きかも？子どもも喜ぶ設備があるとより良かった。 また、近くにコンビニ等があるわけではないので夜食等に食べれるような売店があると良いかなとも思います。 子どものバースデー月だった為、事前に電話で問い合わせた所、料理長の計らいで素敵なバースデープレートを用意してくれました。 凄く喜んでいました。ありがとうございました!!

Nice hotel with traditional room.

スタッフの対応は丁寧で素晴らしかったです。料理も美味しくいただきました。 年に数回旅行に行きますが、最近では1番良かったと思います。深夜に他の宿泊者からの雑音なども無く、とても満足出来ました。

Good view from the room but that was about it. Hot spring is mediocre and the food is even more so. Not worth the $2000 paid (family of 6) for a night including tax and half-board meals.

The property and the staff were excellent. However, the only complaint I have is the lack of pre-check in information. We did not know where the shuttle bus was located for pick up, or which train station the shuttle was at (or the pick up schedule). After missing the shuttle, we ended up using a taxi, which was quite expensive, rather than wait for two hours for the next bus.

家族５人一部屋に泊まりました。久しぶりにみんな同じ場所で寝たので楽しかった、水回りのコメントもありましたが全然気にならなかったです。 食事も風呂も内容もバッチリ、駐車場も広く、気持ちも楽でした。従業員の態度も愛想よく、困った点は特段ありませんでした