ibis Styles Nairobi Westlands

Convenient to local amenities and staff is very professional.

Clean service. Good location.

Just perfect!!

Small compact rooms but clean and a great stay for a night.

Mixed Experience – Beautiful Place, Disappointing Service We've stayed at Ibis Styles before and sadly faced the same issues again. While the rooms and environment are beautiful and inviting, the guest service falls short. Both times, we were wrongly asked to pay for "early check-in" despite our booking clearly stating check-in was at 10 AM. This time, we had to show proof again before being allowed in without the extra charge. Most concerning, my fiancée—who is a woman of color—was twice subjected to unfair treatment. On both visits, she was asked to prove her stay, unlike me. Most recently, a security guard followed us from the rooftop bar to our room, questioning her presence even though she had already been checked in for two days. The management seriously needs to address staff attitude and discriminatory behavior. Until then, we can't recommend it in good faith.

I enjoyed my stay alot. The reception was warm and welcoming. I really felt safe and the dining at the restaurant was also amazing

I did not like the size of the bathroom and the fact that bathroom kits have to be bought separate

Prisvärt hotell, ligger bra!

Excellent price for the hotel

Good place to stay

This is a very nice hotel but its location is in a run down area where you can't easily walk. No sidewalks. Torn up streets. Hard to cross traffic to get to a local store. Inside the food is very strange. Fancy but heavy on bread. No small things to eat. Our room was tiny, but in half. My grandsons had the same type of room but it was twice as large and not cut.

Riktigt bra hotell med toppen personal. Rekommenderas varmt!

Great business hotel, well located, clean and secure.

The staff was amazing and efficient, very friendly and helpful, courteous, attentive. There were 4 areas to eat, depending on your mood and what yo waanted to eat. Amazing. Definitely will stay at an Ibis Hotelagain

Great place and very nice staff working there. Would be great if the facilities are updated (For example, my AC was a little weak even though coldest setting was chosen). Also, paying for a dental kit is a bit odd in my opinion (but also, that may be a new industry expectation and I'm unaware)

Amazing staff from checkin to the restaurants. Thoroughly enjoyed my stay

Cheap and clean hotel in a convenient area

Left early because the front desk tried to charge me for a guest on my last night there. This would have been understandable had they charged me for a guest the night before. This soured me on an otherwise good stay.

Great location!

Terrific. Everything was wonderful. Safe. Food was great. Staff incredible. I will be back.