Hotel Ojos del Rio

Made booking on 8th May, confirmed booking on the 3rd June. On arrival hotel was booked out. Reservation was still valid. Never saw beyond the reception area. We were not even afforded a complementary breakfast. We were then transferred to the Grand International hotel. Receptionist, very accommodating, rooms and house keeping better than average, b/fast ok. Quote a few restaurants around the hotel, metro is 8-10min walk away. Wifi good throughout the hotel. Never booking with Ojos del Rio ever again...

For a stopover it was ok for me

Limited space at the a parking area, noisy, good place in general.

All the staff were friendly and helpful.

Lastimosamente el buen servicio que previo recibimos en diciembre 2024 decayó. El restaurante lo cierran temprano y no abren ni para solicitar agua, ni contestan las llamadas. La Calidad del desayuno bajó. La persona que prepara huevos a gritos dijo que estaba en dos cosas a la vez que así no podía trabajar. El personal de recepción con el de la seguridad en comportamientos no serios.El servicio de limpieza a la habitación excelente. No tienen un lugar acondicionado para usar computadora y tele trabajar, si vas a restaurante el personal le molestas que estés ahí.

Clean hotel with fantastic staff & management. We loved our stay and really enjoyed the time.. Excellent experience.

La limpieza en las áreas comunes puertas restaurantes.. solo necesita un poco más en las puertas de vidrio .. pero en general muy buena

Terrível. Tivemoqye trocar duas vezes de quarto por diversas razões, chave eletrônica não funcionava e depois quarto inabitável. Limpeza de péssima. Atendimento fraco e pessoal desinteressado.

Too much noisy inside and outside. Floor was wet due to humidity, should have provided dehumidifier. Breakfast was not good, only limited options. No english speaking person at the front desk

Nice hotel

Buena relación precio calidad

Convenient location, excellent staff.

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Excelente buen precio

Check in was fast and agent was welcoming.

Muy buena elección, amabilidad, limpieza, desayuno y ubicación 😍

I love this hotel, its affordable and has 24 hour room service, wow that was a nice surprise. I will keep coming back

I loved that the hotel was conveniently located everything was within a 15-minute drive. The staff were friendly, and there was always someone available at the front desk 24/7. I ordered food during my stay, and it was delicious especially the passion fruit juice, which was amazing. They offer daily specials and even text you the menu, which was a nice touch. However, my room was a bit outdated. Some of the furniture was broken, and a gecko actually got in through the AC vent, which was a surprise. Also, the all-you-can-eat breakfast was just okay nothing special.

As únicas coisas positivas foram os funcionários da recepção e a localização. Os funcionários do café não são nada simpáticos, o café é razoável, a porta do quarto parecia ter sido arrombada e estava folgada, faziam barulho na madrugada e se ouvia tudo no quarto. Pra piorar, o elevador parou com meus amigos dentro e depois, ficou sem funcionar. Não ficaria novamente.

Elevador com problemas, precisamos subir e descer as escadas várias vezes pois o elevador não funcionava. Não havia geladeira no quarto, então não tínhamos como ter água ou outras bebidas geladas mesmo comprando.