โนโวเทล สิงคโปร์ ออน สตีเวนส์

สะอาด สะดวก สบาย ครบครัน อาหาร เช้า ดี หลากหลาย

New hotel, clean and good that they have shuttle bus from Stevens road to Orchard road frequency. Room rate is cheaper than hotel on Orchard road.

ลิฟท์ขัดข้อง 2 คืนติด ไฟส่องสว่างตอนกลางคืนเปิดเฉพาะจุดไม่ได้ เหมือนถูกควบคุมไว้ ราคาที่จ่าย ไม่มีอาหารเช้า

ทุกอย่างดีหมด เพราะเพิ่งเปิดใหม่ เสียอย่างเดียว คือการจองผ่าน Expedia ตอนเช็คอิน รีเซ็ปชั่นเขาบอกว่า เราจ่ายค่าที่พักผ่าน Expedia ไปทั้งหมดแล้ว เขาจึงขอเก็บค่าประกันความเสียหายอีก 240 เหรียญสิงคโปร์ โดยจะคืนให้ตอนเช็คเอาท์ จะจ่ายเป็นเงินสดหรือเครดิตคาร์ดก็ได้ ซึ่งเราก็แลกเงินสดไปแค่พอใช้สามวันสามคน จึงจ่ายเป็นเครดิตคาร์ด ตอนเช็คเอาท์เราก็ถามว่า เงินประกันที่รูดบัตรไว้จะคืนอย่างไร เขาบอกว่าจะคืนกลับเข้าบัญชีเครดิตคาร์ดให้เอง นี่ก็กลับมาหลายวันแล้ว เข้าไปดูรายการใช้จ่ายผ่านบัตร มีรายการจ่าย 240 เหรียญสิงคโปร์ เป็นเงินไทย 6พันกว่าบาทอยู่ แต่ยังไม่มีรายการคืนเงินยอดนี้กลับเลย ก็คงทำอะไรไม่ได้ คอยดูไปเรื่อยๆ หวังว่าทางโรงแรมคงไม่ลืม

Good stay

Very nice establishment, will return

Nice staff especially the concierge

The Hotel is in a nice quiet area the staff are friendly and helpful, ,the food are very good but the cleaning time are every two days and they just come one time if you’re put no disturb sing then you have to ask online from hotel website to get your room clean.

I enjoyed our stay at Novotel. The room was spacious. The breakfast was nice. The facilities were ok as well. The staff was super helpful. Maybe a more cozy lobby would have been better.

Well positioned to the airport. Very clean and quiet

Excellent space and enjoyed our short stay

There is nice gym and pool on the 2nd floor. We have utilised the pool late afternoon and wasn't too busy at the time. The hotel is centrally located and close to a bus stop, which took 15min into Orchard Road. Steven Station is not too far, 8-10min walk.

Rooms was not ready upon check-in. But customer service was excellent. I had multiple accommodation reserved there.

Convince and easy accessibility to transport and landmarks

I had a fantastic stay at Novotel Singapore on Stevens! The hotel offers excellent service, a great location, and comfortable rooms. My room was spacious, spotlessly clean, and equipped with all the amenities I needed. I would highly recommend this hotel and would definitely choose to stay here again on my next visit to Singapore.

My stay was great, and amazing staff. However the breakfast buffet was crowded, and food was not topped up, and tables not cleaned.

Rooms were terribly humid. I changed my room 2 times and both of them very very humud. Bed linens were almost wet due to humidness in the room. AC was barely working and I checked out earlier. Staff were not serius about the issue.

The stay was disappointing in many ways. Upon arrival, no one knew anything about my reservation/booking. At the bar, the bartender didn't know what a Prosecco was; a bar staff member refused to clean the table, claiming her shift hadn’t started yet, and told me to clean it myself. When I wanted to print a sheet of paper, no one in the business club was willing to help, nor was anyone at the reception. I had to go to the neighboring Mercure Hotel, where the concierge kindly did it for me. My room was not cleaned three times, even though I repeatedly pointed this out. And sometimes the cleaning happened only in the afternoon. The hairdryer was missing. Regular coffee as well sometimes. Additionally, at the bar, drinks cannot be charged to the room; they must be paid immediately, even for hotel guests. The staff overall is unhelpful and seemingly poorly trained, certainly not service-oriented. The entire lobby is cluttered with unattractive, dark metal statues that are supposedly art but create a very unpleasant atmosphere. I regret all this deeply, as I had booked a total of 17 nights at this hotel.

There wasn't any shower cap and robe in my room

Good place to stay if you are on a budget, this place is quite modern, in a walking distance to an Orchard street where are a lots of shops and restaurants are, not too far from the airport, about 25 minutes by car.