Crown Hotel Surry Hills

This is a cheap hotel in a cute and otherwise expensive neighborhood. While I'm usually pretty laid back while budget traveling, and was expecting not the fanciest accommodation, my room had black mold in the shower (no exhaust fan), windows that don't open, bodily fluid stains on the comforter, and even a giant cockroach roommate. The common room balcony was filled with sad dead plants. Overall a bit depressing, but the bed was moderately comfortable. The "soundproofing" they mention is to the outside and from the pub below—you can still hear your hotel neighbors slamming their doors. The hotel rooms are above a pub that stays open till 6am, with gambling/slot machines and a steady stream of men drinking and watching sports. Good to know for women traveling alone.

Lovely little hotel. Loved it

Good location

Mould | Bodily Fluid | Dilapidated | Bugs | Run-down

This is essentially a pub, with a few rooms available upstairs. Positives - staff were friendly enough, complimentary drink while waiting to check in (at the bar) beds were comfy and clean, location was good for what we needed Negatives - room needs quite a few cosmetic repairs, took 10 mins for hot water to run through the shower, modem shoved up behind the tv was flashing lights all night, room was very close to a common kitchen area and even an average level conversation out there is heard clear as day whilst on our room. I’d stay there again under the right circumstances.

The room was fine. The staff was incompetent. I reserved a room for three nights but because of an airline issue, I arrived a day late. When I arrived, I was charged for the full three nights stay - fair enough; I reserved the room for three nights, after all. But, as soon as I got to my room, I saw that the hotel had already charged me for the full three nights the previous day. I talked to the manager immediately. He was very apologetic but couldn’t figure out how to do the refund. The next day, I talked to a different manager, who told me I needed to talk to the licensee. So I called the licensee the next day, who took my credit card info and said “OK, all done.” Except he didn’t credit my account, he actually charged me AGAIN for the full three-night stay. So then I had to leave a voicemail and send an email saying “ You f***ed up, FIX this.” (In more diplomatic language.) Only then was any money actually credited to my account, but the amount was $100 USD less than what was overcharged. So I had to send another email, with screenshots from my account, saying “You still owe me $100.” Only then did I get my improperly billed money back. I would never stay at the Crown Hotel Surry Hills again.

The room, staff and the meals were 10/10 will be forwarding on my review to my organisation for future stays :)

Great price, great location with tons of restaurants around, very quiet at night, great staff and breakfast was an added bonus. 10/10 will go there again.

Overall the hotel is older than it appears in the listing. There is no front desk to speak of. You have to find one of the bartenders on the first floor to check you in on the second floor. All the rooms are on the second floor. The people who worked there were nice. The carpet was dirty. There was piss stain on the bedspread where it touched the floor.

Location was great staff were nice

One thing the shower there was no where to put anything, Everything got wet evertime we took showers, We did kill one cockroach in the bathroom. The 1st night we received our complimentary cocktail we could get a martini then the next two nights we were told only beer or wine. Everyone was very nice and accommodating.

This is a great pub everything about it was great😃

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what an amazing pub, great and very friendly staff, drinks cheaper than most other places around, food was excellent. There is a breakfast room where you can make your own tea/coffee cereal. Free drink when booked accommodation and 10% off food. The place had a really good feel and vibe. Rooms were excellent. Great location plenty stores, restaurants around pub. Definitely highly recommend.

The property is half way between Newtown & Oxford St, perfect for an easy uber to nightlife. It is near 100 resturants, like Turkish Pizza (loved Erysies!) or polish (great food, but i forgot the name). The hotel offers a heap of brekfast stuff at no charge, so that was awesome. The bathroom looked recently renovated, too. I thought it was going to be noisy on Cleaveland st, but it wasn't (the double windows work well). We even found a park out the front - Crown st loading zone - 15min 6 am to 6p.m., 4 hour to 10 p.m. free to 6 a.m. I can recomend this place if you want something unpretentious and affordable in the heart of the city.

Chambre correcte mais petit déjeuner n en a que le nom. Cher pour la prestation

Great location in Surry Hills. Reasonable accommodation in the city at price point. Limited unmetered on street car parking options within area.

Great stay clean room free breakfast but could do with a shower screen as toilet gets wet

Great location and budget price for a quality room.

Great decoration style & thoughtful